Technician was very knowledgeable, careful and personable.
Overall Experience
Quality
Price
Convenience
Michael did a great job fixing a small issue that was flagged by our home inspector. Added in a general maintenance visit and all is well. Always happy to work with Cool Air Solutions. The staff is always cordial and gets the job done.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I have their subscription plan where they come and clean and service the AC each spring and fall. They check all components and clean the condenser fins and stuff. If something needs replacement you also get a rebate. Mina from Cool Air Solutions came and checked the furnace for the winter season, and gave me a list of everything checked at the end of the visit. Good company that you can trust.
Response from Cool Air Solutions:
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations!
Overall Experience
Quality
Price
Convenience
Very personable, explains things well. Very neat and careful in my home.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
We've been customers for a long time and have been very satisfied with all service
Overall Experience
Quality
Price
Convenience
Brent was very prompt and great service! The girls that made my appointment were very friendly and went above and beyond! Thank you!
Overall Experience
Quality
Price
Convenience
Pleasant - affordable, on- time and competent !
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I will use Cool Air in the future for sure - very satisfied !
Overall Experience
Quality
Price
Convenience
My title says it all. I have been struggling with a faulty install on a heating and A/C unit installed eighteen years ago...that had problems from the start that no-one would find the cause of... until Luis from Cool-Air spotted that the fault was with the installers from day one. So hard to find competent honest people in this world......so happy I found Cool-Air. Prompt and honest! Thank you Luis!
Overall Experience
Quality
Price
Convenience
It's a hot and our Ac is out. Call for service appointment. Technician(Tony Renteria) show up on time, very polite and professional got our ac working again. Thank you Tony
Overall Experience
Quality
Price
Convenience
Jimmy was the best!! Very glad I called you guys and even happier you sent Jimmy out. He was fantastic!!!
Overall Experience
Quality
Price
Convenience
I performed heating maintenance on a Lennox furnace. Upon arrival, the system was fully operational. All electrical components tested in their ranges with no signs of damage. I replace the return air filters as it was dirty with a customer provided filter. The furnace does not feature surge protection making it prone to electrical damage. I have created an estimate for the surge protection as the manufacturers warranty will expire in the next year. Upon departure system was operating in both heating and cooling mode with optimal temperature differentials. Thank you for being a Cool Air Solutions customer and Comfort Club member!
Heating maintenance on Goodman furnace
For this job I performed a heating maintenance on an 8 year old Lennox heat pump 1. All electrical and mechanical components are clean and within manufacturer specifications 2. Did not change return filter as it is still clean 3. Found no surge protection on the system. Advised that if installed it will act as a shield to the unit in the event of any kind of sudden power surges. Customer has opted to have surge protection installed Installed surge protection and ensured the system continues to operate in heating and cooling. System is in excellent condition and is operational upon departure. Thank you for choosing Cool Air Solutions.
For this job I performed a combo maintenance on a 7 month old Lennox split system 1. All electrical and mechanical components are clean and within manufacturer specifications. 2. Replaced return filter with one provided by Cool Air. Second filter was replaced today by customer. 3. Adjusted and secured flue pipe for proper pitch. 4. After inspecting the ductwork to determine necessary repairs, found that it needs to be properly sealed at the unit and 2 supply ducts need to be replaced. Informed customer and she opted to do those repairs at a later date. Requested to speak with a comfort advisor about replacing attic insulation and possibly looking into further replacements to the duct system. Scheduled appointment for System is operational in both cooling and heating upon departure. Thank you for choosing Cool Air Solutions
