Overall Experience
Quality
Price
Convenience
We've been customers for a long time and have been very satisfied with all service
Overall Experience
Quality
Price
Convenience
Brent was very prompt and great service! The girls that made my appointment were very friendly and went above and beyond! Thank you!
Overall Experience
Quality
Price
Convenience
Pleasant - affordable, on- time and competent !
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I will use Cool Air in the future for sure - very satisfied !
Overall Experience
Quality
Price
Convenience
My title says it all. I have been struggling with a faulty install on a heating and A/C unit installed eighteen years ago...that had problems from the start that no-one would find the cause of... until Luis from Cool-Air spotted that the fault was with the installers from day one. So hard to find competent honest people in this world......so happy I found Cool-Air. Prompt and honest! Thank you Luis!
Overall Experience
Quality
Price
Convenience
It's a hot and our Ac is out. Call for service appointment. Technician(Tony Renteria) show up on time, very polite and professional got our ac working again. Thank you Tony
Overall Experience
Quality
Price
Convenience
Jimmy was the best!! Very glad I called you guys and even happier you sent Jimmy out. He was fantastic!!!
Overall Experience
Quality
Price
Convenience
Service technician was knowledgeable and answered all questions he was very professional
Overall Experience
Quality
Price
Convenience
Jimmy has done regular maintenance or us before. And just like always on this visit for actual repair, he was prompt, personable, and efficient. Along with Holly in the office, he makes it easy to keep calling Cool Air Solutions.
Overall Experience
Quality
Price
Convenience
Friendly but professional & efficient, work was done faster than expected. .
Overall Experience
Quality
Price
Convenience
Mr. Hitzke, Madison, was pleasant, thorough, PATIENT with my questions (and a good teacher!), courteous by wearing a mask without my asking and all around helpful. I had not looked forward to this service appointment, but now I feel I have a good idea of what to expect going forward. He improved the performance of my heating system with the work he did today and laid out a plan to make it better if and when I choose. He represents his company very well!
Overall Experience
Quality
Price
Convenience
Technician was on time, well mannered and discussed the uniqueness of my system with me and how we can manage it properly.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Performed AC maintenance on Lennox system and completed 20 point inspection
Performed AC maintenance. Completed 20 point inspection.
2 system AC maintenance performed 20 points inspection
Working on the furnace performing maintenance
Arrived on site to perform heating tune up on a 2006 carrier unit. Client stated no issues. Cycled heater. He will buy and replace filters himself. Advised him to be doing so every 3 months. Unit is operational. Checked electrical compartment. Blower wheel is is dirty from dirt entering unit. Motor is good. Slight dried oil. But in range of amps. Inducer motor is in range of amps. Unit is heating home up good. All safety switches are good. Drain lines both primary and second got to the same line. No safety over flow switches. Recommended adding one to prevent water overflow in attic. Igniter okay. Flame sensor is really oxidized from use. Cleaned but still worn out. It’s still operational just not the best condition. Temperature rise is in range and heating. No protection is on unit and recommended adding to protect unit from electrical surges and power outages that can damage or even short out unit and it’s components. Cycled unit and went over how unit is running. Went over rec
System qualifies for 2 promotional financing options: Reduced 7.99% apr at 320 per month or 18 months with payment no interest
