We've been customers for a long time and have been very satisfied with all service
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Brent was very prompt and great service! The girls that made my appointment were very friendly and went above and beyond! Thank you!
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Pleasant - affordable, on- time and competent !
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I will use Cool Air in the future for sure - very satisfied !
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My title says it all. I have been struggling with a faulty install on a heating and A/C unit installed eighteen years ago...that had problems from the start that no-one would find the cause of... until Luis from Cool-Air spotted that the fault was with the installers from day one. So hard to find competent honest people in this world......so happy I found Cool-Air. Prompt and honest! Thank you Luis!
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It's a hot and our Ac is out. Call for service appointment. Technician(Tony Renteria) show up on time, very polite and professional got our ac working again. Thank you Tony
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Jimmy was the best!! Very glad I called you guys and even happier you sent Jimmy out. He was fantastic!!!
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Service technician was knowledgeable and answered all questions he was very professional
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Jimmy has done regular maintenance or us before. And just like always on this visit for actual repair, he was prompt, personable, and efficient. Along with Holly in the office, he makes it easy to keep calling Cool Air Solutions.
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Friendly but professional & efficient, work was done faster than expected. .
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Mr. Hitzke, Madison, was pleasant, thorough, PATIENT with my questions (and a good teacher!), courteous by wearing a mask without my asking and all around helpful. I had not looked forward to this service appointment, but now I feel I have a good idea of what to expect going forward. He improved the performance of my heating system with the work he did today and laid out a plan to make it better if and when I choose. He represents his company very well!
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Technician was on time, well mannered and discussed the uniqueness of my system with me and how we can manage it properly.
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I appreciate the quality service that was just performed and I would request a Jimmy does all of my main is from now on
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Arrived on site to perform heating tune up on a 2006 carrier unit. Client stated no issues. Cycled heater. He will buy and replace filters himself. Advised him to be doing so every 3 months. Unit is operational. Checked electrical compartment. Blower wheel is is dirty from dirt entering unit. Motor is good. Slight dried oil. But in range of amps. Inducer motor is in range of amps. Unit is heating home up good. All safety switches are good. Drain lines both primary and second got to the same line. No safety over flow switches. Recommended adding one to prevent water overflow in attic. Igniter okay. Flame sensor is really oxidized from use. Cleaned but still worn out. It’s still operational just not the best condition. Temperature rise is in range and heating. No protection is on unit and recommended adding to protect unit from electrical surges and power outages that can damage or even short out unit and it’s components. Cycled unit and went over how unit is running. Went over rec
System qualifies for 2 promotional financing options: Reduced 7.99% apr at 320 per month or 18 months with payment no interest
Performed furnace maintenance on 10 year old Maytag unit. Replaced filter with new MERV 11 filter. Flushed condensate drain with water. Temperature rise is within limits. Tested external static pressure and found it to be high, this is due to the undersized and inefficient supply duct layout. Inspected blower compartment and found blower wheel to be clean and balanced. Checked all electrical connections. Tested resistance of hot surface igniter. Tested safety switches. Prior to departure I ensured the furnace was operative after my maintenance inspection.
Promotional financing options available: 18 months no interest or Reduced 7.99% apr at 61 per month
Arrived on site to perform tune up on 2 2002 Rheem units. Client stated they have just moved in about a year and half ago and haven’t got units looked at and would like to to know what they have and how it’s doing. Client stated she hasn’t had any issues in heating or cooling and both are operational. Cycled both and both are good. Did ac maintenance washed out both coils inside and out. He led electrical compartment on both units. Found both secondary motor control have been replaced. Primary starter is original and is getting pitted from age and operation. Recommend replacing both. Found both fan motors to be leaking a lot of oil from use and over working in past years. Advised motors are on borrowed time. Checked start up on compressor. Find both compressor to be running hard at this time and how cold it is amps are still high in range and advised in summer once it gets 100 it could be almost at max. Being that’s it’s working a bit right now shows in summer it’s pulling
Heater is kicking on for one second and turning off<br> -I diagnosed that the control board is the cause of the issue<br> -I relayed to the customer that these older furnaces have a lot of switch and relays and that the control board may not be the only issue<br> -He would like to just pay the diagnostic fee
Arrived on site to perform furnace diagnostic on 1988 comfortmaker heater. Upon arrival Chris stated over the phone that system is creating burning smell while heating the home. He recently bought the house about a year ago and he’s unsure whether or not repairs or any maintenance has been done ever. Performed diagnostic on system and found that unit is in very bad condition. Inspected heat exchanger and found severe corrosion and heatspots marks. Burning smell only starts when heat exchanger is ignited. Found no Burning smell coming from indoor blower cabinet although Cabinet is heavily covered In dirt and debris and filter has not been swapped in a very long time. Overall inspection showed that furnace is severely worn out and heat exchanger is most likely defective. Main concern would be that heat exchanger is possibly cracked in locations that are not visible. Ultimately the 34-year-old furnace is past design life becoming unsafe and unreliable. Advised Chris that there is not mu
Arrived on site to perform condenser fan motor installation and furnace maintenance. Motor was installed. Performed full maintenance on 2004 carrier heater. Found that temperature rise was extremely high indicating that heat exchanger is at risk of damage from high temps. Advised that heat exchanger is inspected and tested for any possible defects but at this time client is aware unit is from 2004 and will most likely be replacing in the near future but cannot at this moment so would like to leave it the way it is and decline safety inspection. Single secondary motor control is the coming week that supplies power to indoor blower motor. Flame sensor had carbon buildup and was cleaned off. Inspected control board and found multiple burn marks possibly due to power outages. Gas line did not have drip leg as well. Recommend search protection to prevent any further damage to control board. At this time client is aware of all possible failure points. Will be sending recommendations over in
Client stated no heating for 5 ton package unit -A system has power, propane is present -Inducer motor is working properly, as well as pressure switch -However, the igniter is not receiving any voltage from the control board, resulting in the flame not being lit -The control board board needs to be replaced to get the heating elements back up to speed -Along with the igniter as it is in pretty rough condition
Client stated thermostat was blank -I took thermostat off and tested voltage between R and C -I had 24v, and I also jumped heating out to see if it would turn on, which it did -The diagnosis is that the thermostat is bad and needed to be replaced -A new Sensi Touch thermostat was installed and set up to the clients phones -System is now working properly
Arrived on site to diagnose a no heating unit 2004 Amana unit. Unit located in closet. Client stated they have just moved in and home was passed down from family. They have yet to run heater and when they reuse it ran and recently they said unit just blows cold. Had client cycle heater and blower kicked in instantly. Opened up electrical compartment. Found unit to be restricted from drain when installed. Found filter to be completely clogged. Removed and found dunce cut out to also be blocked off so return side is reduced the amount. Of air going in making it a restriction. Inspected electrical and rest unit. Blower whee covered in dirt build up. Blower motor is working hard due to restriction and build up. Found once unit was put to get there placed coil facing wall so there is never going to be access to the evaporator coil if needed. Cycled heater and got heater to operate. Cycled a couple time to ensure it won’t shut off. Found heater and ac are both from 2004 and hold r-22. Wen
Performed a heating maintenance on two Lennox heat pumps. Test Furnace Safety Controls. Tighten Electrical Connections. Measure the Voltage and Amperage. Flush the Condensate Drains. Measure Tempurature Difference between Supply and Return Air. Vacuum Furnace Return Grille. Clean in-place Blower Compartment. Inspect Blower Wheel for Proper Balance. Check the System's Static Pressures to Ensure Proper Airflow. Inspect Duct Connections for Air Leaks / Sizing / Insulation. Check all System Safety and Limit Switches. Clean Flame Sensor. Inspect Carbon Monoxide Detector. Check Thermostat for Proper Operation / Calibration. Filters where not changed this visit. System was fully operational on time of departure.
Arrived on site to preform heatpump maintenance on Lennox unit
Replaced PCO healthy climate kit. Everything is operational upon departure.
Performed a hearing maintenance on a 2020 Goodman system. Cleaned and Adjust Burners. Check Combustion Air for Proper Venting. Examine the Heat Exchanger for Damage / Corrosion. Test Furnace Safety Controls. Inspect Gas Piping. Tighten Electrical Connections. Measure the Voltage and Amperage. Flush the Condensate Drains. Measure Tempurature Difference between Supply and Return Air. Vacuum Furnace Return Grille. Adjust Gas Pressure & Pilot. Clean in-place Blower Compartment. Inspect Blower Wheel for Proper Balance. Check the System's Static Pressures to Ensure Proper Airflow. Inspect Duct Connections for Air Leaks / Sizing / Insulation. Check all System Safety and Limit Switches. Clean Flame Sensor. Inspect Carbon Monoxide Detector. Check Thermostat for Proper Operation / Calibration. Filters where not changed this visit. System was fully operational on time of departure.