We've been customers for a long time and have been very satisfied with all service
Brent was very prompt and great service! The girls that made my appointment were very friendly and went above and beyond! Thank you!
Pleasant - affordable, on- time and competent !
I will use Cool Air in the future for sure - very satisfied !
My title says it all. I have been struggling with a faulty install on a heating and A/C unit installed eighteen years ago...that had problems from the start that no-one would find the cause of... until Luis from Cool-Air spotted that the fault was with the installers from day one. So hard to find competent honest people in this world......so happy I found Cool-Air. Prompt and honest! Thank you Luis!
It's a hot and our Ac is out. Call for service appointment. Technician(Tony Renteria) show up on time, very polite and professional got our ac working again. Thank you Tony
Jimmy was the best!! Very glad I called you guys and even happier you sent Jimmy out. He was fantastic!!!
Service technician was knowledgeable and answered all questions he was very professional
Jimmy has done regular maintenance or us before. And just like always on this visit for actual repair, he was prompt, personable, and efficient. Along with Holly in the office, he makes it easy to keep calling Cool Air Solutions.
Friendly but professional & efficient, work was done faster than expected. .
Mr. Hitzke, Madison, was pleasant, thorough, PATIENT with my questions (and a good teacher!), courteous by wearing a mask without my asking and all around helpful. I had not looked forward to this service appointment, but now I feel I have a good idea of what to expect going forward. He improved the performance of my heating system with the work he did today and laid out a plan to make it better if and when I choose. He represents his company very well!
Technician was on time, well mannered and discussed the uniqueness of my system with me and how we can manage it properly.
2 system AC maintenance performed 20 points inspection
Working on the furnace performing maintenance
Arrived on site to perform heating tune up on a 2006 carrier unit. Client stated no issues. Cycled heater. He will buy and replace filters himself. Advised him to be doing so every 3 months. Unit is operational. Checked electrical compartment. Blower wheel is is dirty from dirt entering unit. Motor is good. Slight dried oil. But in range of amps. Inducer motor is in range of amps. Unit is heating home up good. All safety switches are good. Drain lines both primary and second got to the same line. No safety over flow switches. Recommended adding one to prevent water overflow in attic. Igniter okay. Flame sensor is really oxidized from use. Cleaned but still worn out. It’s still operational just not the best condition. Temperature rise is in range and heating. No protection is on unit and recommended adding to protect unit from electrical surges and power outages that can damage or even short out unit and it’s components. Cycled unit and went over how unit is running. Went over rec
System qualifies for 2 promotional financing options: Reduced 7.99% apr at 320 per month or 18 months with payment no interest
Performed furnace maintenance on 10 year old Maytag unit. Replaced filter with new MERV 11 filter. Flushed condensate drain with water. Temperature rise is within limits. Tested external static pressure and found it to be high, this is due to the undersized and inefficient supply duct layout. Inspected blower compartment and found blower wheel to be clean and balanced. Checked all electrical connections. Tested resistance of hot surface igniter. Tested safety switches. Prior to departure I ensured the furnace was operative after my maintenance inspection.
Promotional financing options available: 18 months no interest or Reduced 7.99% apr at 61 per month
Arrived on site to perform tune up on 2 2002 Rheem units. Client stated they have just moved in about a year and half ago and haven’t got units looked at and would like to to know what they have and how it’s doing. Client stated she hasn’t had any issues in heating or cooling and both are operational. Cycled both and both are good. Did ac maintenance washed out both coils inside and out. He led electrical compartment on both units. Found both secondary motor control have been replaced. Primary starter is original and is getting pitted from age and operation. Recommend replacing both. Found both fan motors to be leaking a lot of oil from use and over working in past years. Advised motors are on borrowed time. Checked start up on compressor. Find both compressor to be running hard at this time and how cold it is amps are still high in range and advised in summer once it gets 100 it could be almost at max. Being that’s it’s working a bit right now shows in summer it’s pulling
Heater is kicking on for one second and turning off<br> -I diagnosed that the control board is the cause of the issue<br> -I relayed to the customer that these older furnaces have a lot of switch and relays and that the control board may not be the only issue<br> -He would like to just pay the diagnostic fee