Brent was very prompt and great service! The girls that made my appointment were very friendly and went above and beyond! Thank you!
Pleasant - affordable, on- time and competent !
Tony was great. Very HVAC qualified and knowledgeable.
I will use Cool Air in the future for sure - very satisfied !
My title says it all. I have been struggling with a faulty install on a heating and A/C unit installed eighteen years ago...that had problems from the start that no-one would find the cause of... until Luis from Cool-Air spotted that the fault was with the installers from day one. So hard to find competent honest people in this world......so happy I found Cool-Air. Prompt and honest! Thank you Luis!
It's a hot and our Ac is out. Call for service appointment. Technician(Tony Renteria) show up on time, very polite and professional got our ac working again. Thank you Tony
Jimmy was the best!! Very glad I called you guys and even happier you sent Jimmy out. He was fantastic!!!
Service technician was knowledgeable and answered all questions he was very professional
Jimmy has done regular maintenance or us before. And just like always on this visit for actual repair, he was prompt, personable, and efficient. Along with Holly in the office, he makes it easy to keep calling Cool Air Solutions.
Friendly but professional & efficient, work was done faster than expected. .
Mr. Hitzke, Madison, was pleasant, thorough, PATIENT with my questions (and a good teacher!), courteous by wearing a mask without my asking and all around helpful. I had not looked forward to this service appointment, but now I feel I have a good idea of what to expect going forward. He improved the performance of my heating system with the work he did today and laid out a plan to make it better if and when I choose. He represents his company very well!
Technician was on time, well mannered and discussed the uniqueness of my system with me and how we can manage it properly.
I appreciate the quality service that was just performed and I would request a Jimmy does all of my main is from now on
Your man was perfect
Arrived on site to preform heatpump maintenance on Lennox unit
Replaced PCO healthy climate kit. Everything is operational upon departure.
Performed a hearing maintenance on a 2020 Goodman system. Cleaned and Adjust Burners. Check Combustion Air for Proper Venting. Examine the Heat Exchanger for Damage / Corrosion. Test Furnace Safety Controls. Inspect Gas Piping. Tighten Electrical Connections. Measure the Voltage and Amperage. Flush the Condensate Drains. Measure Tempurature Difference between Supply and Return Air. Vacuum Furnace Return Grille. Adjust Gas Pressure & Pilot. Clean in-place Blower Compartment. Inspect Blower Wheel for Proper Balance. Check the System's Static Pressures to Ensure Proper Airflow. Inspect Duct Connections for Air Leaks / Sizing / Insulation. Check all System Safety and Limit Switches. Clean Flame Sensor. Inspect Carbon Monoxide Detector. Check Thermostat for Proper Operation / Calibration. Filters where not changed this visit. System was fully operational on time of departure.
Performed heating maintenance on Lennox heating system. Ran system through 20 point inspection. Merv filter is dirty, should be replaced. Would recommend replacing full Kit as bulbs on filtration system are burnt out. Air scrubber bulb and catalyst should be replaced as well. Homeowners want to take care of filtration Kit first, and worry about purification Kit later. Need to order replacement kit and return to replace. System is operational upon departure.
Returned to install iComfort S30 thermostat because previous generation thermostat had failed. Removed old thermostat and replaced with new S30. Installed Smart Hub and ensured system works properly and that Jim knew how to operate it. Upon departure system is operational.
Arrived to diagnose inoperative thermostat. Thermostat is a Lennox iComfort that has failed; the display is blank and doesnâ€™t respond to tapping on the screen. Mr. Doty would like it to be replaced with the new S30 thermostat. The owner also mentioned that he had talked to someone about the thermostat not operating correctly over a year ago, it was not connecting to the Lennox server. He would like us to look into why this was and confirm that it will not happen in the future with the S30 thermostat. Upon departure system is operating however the thermostat is not.
Client stated thermostat malfunctioning -Thermostat was not communicating with new ac -Thermostat needed to be replaced, and some wiring needed to be changed inside furnace to make it compatible -New Sensi thermostat installed, system is working properly in heating and cooling
Performed FAU tuneup on 3 year old Lennox unit. Cleaned return grates. Inspected filter. Flushed condensate drain line. Inspected blower compartment, blower wheel is clean and balanced. Inspected electrical connections. Tested all safety switches. Cleaned in place blower compartment. Tested external static pressure and found it to be high, I noticed a couple of supply vents closed and this may be causing the pressure to be a bit high. Inspected flame sensor. Tested resistance of hot surface igniter. Temperature rise is within limits. Upon departure system is operational.
Technician arrived to diagnose condensate leak -Drain pan was tested prior to any repairs -The pan was holding water, no signs of there being any cracks in drain pan -I noticed that the condensate lines were not ran properly, they were going uphill in a few areas and needed to be reworked -Also the p trap underneath sink was clogged up -Condensate lines were cleared out, along with under the sink -Everything releveled and ran properly -Safety switch was also installed to ensure if the secondary line clogs up as well, it will kill the power to system instead of causing a leak -After repairs, lines were tested with a few gallons of water to ensure no leaking
Upon arrival unit was operational. Checked system amps they were in range, condensation line was clear , blower wheel was free of oil. Temp rise was in range and safety switches were functioning properly.
Technician arrived to perform furnace tune up -Filters were replaced -Blower motor working efficiently -Inducer motor reading proper resistance -Igniter reading proper resistance -Flame sensor clean -Airflow is well balanced
Performed a heating maintenance on two 2020 Lennox smart systemâ€™s. Cleaned and Adjust Burners. Check Combustion Air for Proper Venting. Examine the Heat Exchanger for Damage / Corrosion. Test Furnace Safety Controls. Inspect Gas Piping. Tighten Electrical Connections. Measure the Voltage and Amperage. Flush the Condensate Drains. Measure Tempurature Difference between Supply and Return Air. Vacuum Furnace Return Grille. Adjust Gas Pressure & Pilot. Clean in-place Blower Compartment. Inspect Blower Wheel for Proper Balance. Check the System's Static Pressures to Ensure Proper Airflow. Inspect Duct Connections for Air Leaks / Sizing / Insulation. Check all System Safety and Limit Switches. Clean Flame Sensor. Inspect Carbon Monoxide Detector. Check Thermostat for Proper Operation / Calibration.
Upon arrival performed maintenance on downflow system. Cleaned entire system from all dirty and debree. Washed washable filter. Added to estimate purifier to help standard filter. Circuit board and electrical connections good. Motors are all in range. Gas valve in working order. System is operational upon completion.
Upon arrival performed maintenance on brand new AC pro units . Replaced filter client provided. Cleaned furnace cabinet. Dusted off electrical components. Gas valve in working order. Circuit board and electricals good. System operational. Thermostat good. System was reset tested and fully operational.
During my twenty point heating inspection, I started with the thermostat. Giving a call for heating, and going to furnace to start maintenance. Temp rise of 40-70 needed, I got a temp rise of 40. House heats up to designated temperature. I checked out blower motor of any dirt or debris. Itâ€™s clean, only being a four year old system. Replaced air filter for new air filter. Owner had extra one, so just used his. Hot surface igniter not cracked or having white spots. Flame sensor still working good, no need to be cleaned. Ducting done correctly, and all runs intact. Inducer motor is working efficiently. Moved onto the upstairs unit, I shut off downstairs after I was done with my inspection. Put system in a call for heating mode. Soon as the house warmed up after thirty minutes. I got a temp rise of 46, which is perfect in my temperature rise range. House heats up to designated temperature. I checked out blower motor of any dirt or debris. Itâ€™s clean, well maintained system. Existing