Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Technician, Jimmy, was most helpful. Very professional as he went through the service steps then met with me to go over findings and observations. Appreciated his knowledge and advice.
Overall Experience
Quality
Price
Convenience
Nice service man, he was able to fix all our problems with the AC.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Arrived on site. Found out this is a rental property. Spoke with tenant and found out owner had another company come out and fix issues earlier today and tenant canceled call today as service is no longer needed.
Returned to perform diagnostic. Homeowner stated system is not operating again. In line fuse on transformer popped. Found short at outdoor unit wire. Outdoor wire needs repair as well as primary motor control is burnt and pitted. Homeowner only wants to take care of what’s broken for now until she hears back from Edison on the replacement of her system. Will replace parts as they fail until then. Replaced primary motor control and accessible wire from furnace to condenser. Replaced fuse. System is operational upon departure.
Performed diagnostic. Newer unit we installed is not cooling. We were out recently To preform maintenance. Outdoor unit not turning on. Checked for power and unit is recieving no power. Found a tripped breaker. Reset breaker, system kicked on and started cooling. Checked unit electrical and everything is in order. System operational upon departure.
Performed diagnostic on system. Model and serial numbers on unit are no longer visible, homeowner thinks it’s about 30+ years old. She had a handyman come out and try to fix it, and also had Edison come out yesterday. The handyman could not figure it out. Edison signed her up for a program where she could potentially get her system replaced through them at little to no cost, but it is going to take up to 60 days for her to get a response from them and she can not wait 60 days without air conditioning. Cycled for cooling and system is unresponsive. Checked for power and transformer was not giving out 24 volts. With homeowner approval replaced transformer. Cycled system and system came on and started cooling. Refrigerant pressures are in range and system cooling efficiently. Outdoor amp draws are high but within range. Homeowner is fully aware of the condition of the system, only wants to do immediate repair and wait and see what the answer is from the Edison program. System is fully
Repaired weak welded joint at the outdoor suction line. Removed and reversed the position of the filter drier.
Arrived on site to perform diagnostic on a 1992 Rheem unit. Unit is original to home. Condenser in back yard. Furnace and evaporator coil located in garage. Upon arrival spoke over with client and he stated unit is old but recently he noticed unit was not producing air flow. Found out door unit operational but no cold airflow. Checked indoor unit and found door switch to be by passed which is a safety issues. Found electrical board burnt up on top right corner. Found unit to get low voltage and high voltage. Jumped fan directly and wound not turn on. Jumped directly blower motor directly and turn on. Overall found control board is bad and no longer good. Would need to replace to continue diagnostic. Found blower motor leaking so much oil and going bad. Secondary motor control is bad and out of range. Blower assembly is completely dirty and build up. Cabinet needs cleaning as well. Found unit to only have one drain line and is dirty due to the amount of dirt that entered system. Also
Arrived on site to diagnose a no cooling 2005 Bryant unit. Condenser in back yard. Furnace located in attic. Spoke with client and he stated he’s had some issues but the tried to fix it himself as he has replaced the secondary motor controls himself and system still didn’t turn on. Advised I would inspect and evaluate the system. Inspected out door unit and found it not getting high voltage. Found breaker was tripped and not allowing high voltage. Flipped breaker rover and system turned on. Found start up to be over amping on start up. Found run amps pulling 25 and Emma. Rated at 28. Advised compressor is working really hard and on a hot summer day compressor is tripping breaker. Fan motor is covered in oil and pulling max amps advised could fail at any time. Checked pressure and found pressure to be good and in range. Inspected indoor unit. Found filter were just replaced recently. Blower ass And wheel is really dirty advised due to lack of Maintenance and filter change out. Evapo
System was running fine on arrival, tested cooling two times and inspected outdoor system. Removed WiFi from thermostat per client.
Financing available- 0-Down 90 days no interest no payment loan defaults to 120 months at 6.9% with NO pre-payment penalties. $116 per month.
Technician arrived on site, found 1 hydronic heat pump in the ceiling. -Changed filter -cleaned coils with evap coil cleaning chemicals. -rinsed it down with water from a sprayer. -checked all start components. -cleaned out electrical. Blower wheel and coils are heavily caked with dirt. Even after cleaning. Pressures are good at this time. Compressor amps and motor amps are okay. Unit is operational upon departure.
Replaced defective zone sensor and grounded low voltage wires at all thermostats. Tested zones individually and all together. Ensured system is cooling properly. Inspected pure air system this is working properly.
Performed AC diagnostic on 2003 Lennox Condenser. Upon my diagnostic client stated that system has recently stopped working and is no longer blowing out cold air. Although even when system was operational it still wasn’t keeping up and cooling down the home. I found multiple points of concerns that were addressed with Rosie. 3 ton condenser- 1. Outdoor condenser fan motor has become defective and is no longer cooling down the compressor or rejecting heat from the coils. This is why the system is screaming when the high pressure is relieved at the compressor relief valve. 2. Duel secondary motor control has become weak from over amping compressor and fan 3. Starter showing signs of painting and burn marks on contact points 4. System Contained R22 refrigerant which was completely phased out January 1, 2020 5. Power disconnect was not equipped with surge protection Discussed full condition of system with Rosie And she’s aware of what is going on with it at the moment. Informed her t
Tech arrived on site. Fan motor was operational on condenser but not compressor. Found the capacitor to have failed. Electrical was super dirty. Cleaned electrical panel. Replaced all start components and added a compressor savor kit. Started unit up. Unit had high pressures due to it being 92 inside the house. It was cooling at this time. Unit is operational upon departure. 1 year parts labor on installed components.
Performed diagnostic on system. 25+ years old. Homeowner states system is not cooling. Had another company come out a few years ago and told him it was low on refrigerant, but never added refrigerant because of the price. Cycled system for cooling. System came on and after about 5 minutes compressor went off on thermal lockout, and was extremely hot to the touch. System is receiving proper voltage and secondary motor control is within range. Could not check refrigerant pressures but system does have some refrigerant in it, not completely empty. Compressor is giving out. Went over findings and recommendations with homeowner. Because of the age of the equipment and the cost of a new r-22 compressor, homeowner ultimately decided that it was best to just replace the system. Would like to get quotes from other companies, advised him that we do offer price matching if from comparable company. System is not operational upon departure. Will follow up next week.
customer was not there thech waited for over 45 minutes