Nice service man, he was able to fix all our problems with the AC.
On time. Polite and knowledgeable
Very helpful. Explained what he was doing.
Used 4 yrs since bought......very Honest...//////
Luke as become part of our family when we need service on items. Always explains well & cleans up everything.....Outstanding in all ares of communication & service...
Travis was an excellent service tech. Perfect representative to enter a customer's home. Clean, well groomed and very personable. Performed his tasks and took time to explain the needs of my HVAC system without a hard sell. Highly recommend Cool Air.
Good callback and appt. setup procedures. Mike called to confirm he was on the way and arrived on time. Pleasant personality and explained what he was doing and what my system needed. Very happy from start to finish. I will definitely recommend CoolAirSolutions! and use them again.
Alway's great, reliable and professional customer service!
Luke knew is business.... When opened found 2 brass cover nuts not put back by last June by man that new nothing and had to call into find out about location of above outlets.... Luke did a great job of checking and explaining to me... Also was very good....
Performed furnace diagnostic on 2011 Amana, system is fully operational , Ramona could figure out passcode to T4 Honeywell thermostat. Entered new password for system (1234 passcode). Tested system in heating mode and all parts are working properly. Homeowner signed up for maintenance plan
Arrived on site on 2008 down flow system. Furnace and evaporator coil located in laundry room closet. Client stated no issues just wanted system serviced and had some questions about there thermostat. Cycled system in heating and system was operational. Found filters to be good as client donâ€™t use system a lot and are still good. Found blower assembly dirty and wheel dose have some build up creating stress on motor. Motor was already replaced once in past as client dose have home insurance and stated if anything dose happen to system he would have them replace system. Checked all electrical components, connection, and wiring. All good. Recommend a blower assembly and wheel cleaning to reduce stress build up on motor. All safety switches are operational at this time. Recommended adding a surge protector to furnace to protect unit from getting damaged or shorted out from high voltage or electrical surge in power lines. Temperature rise is good and in range and heating. Cycled system to
Replace existing intertherm furnace with listed equipment.
Upon arrival replaced txv. Vacuumed system down to 650 microns. Added 14 lbs of r410a. Cycled heat and cool with no code. Will follow up with clemmie to see if system is still operational. Was getting code 413 before issue and lennox said txv was bad. System was reset tested and fully functional;
Came back and replaced nest could not connect due to home owner not being home. Said he will connect by himself. Connected nest to internet.
Post job walk. We need to return to put in an air scrubber or phenomenal Air
Post job walk. Adjusted airflow to master bedroom and main area. Adjusted registers in master bedroom. Re taped torn duct to spare bedrooms next to access in the hall easy
Need to bring new thermostat, old nest does not connect to app, tried to reset several times and gone throug steps google does and nothing connects.
Upon arrival performed diagnostics. Tech support advised we replace TXV. Gave them pressures, static pressure, info of the system. Went through diagnostics over the phone and found out that txv is faulty. Ordering the parts from lennox, will schedule call when part comes in.
Returning for evaporator coil install, Includes labor refrigerant and five year warranty
Upon arrival performed maintenance on 2 year old package unit for heating. Inspected indoor coil very clean. Blower wheel and motor very good. All electrical components dusted off. Circuit board and electrical connections in very good condition. Filter was replaced. Had to manually start system from circuit board due to client forgetting passcode to thermostat. Home owners are selling property just wanted maintenance. No further recommendations At this time. System was reset tested and fully functional upon departure
Upon arrival performed maintenance. Indoor blower motor has excessive oil leaking. Dirty blower wheel. Was not able to visually inspect evap coil due to how system was installed. Plenum curbed are in the way. Primary power distributor is pitted and burned. Refrigerant levels in range. System has brand new fuses and run capacitor. System is very old and has a lot of flaws. System is original to home. There is no model or serial numbers. System running at a high rate, due to age. Refrigerant is r22. Overall condtion is poor, a lot of parts beginning to fail, major parts and key components. Recommend replacement of system, motor makes very loud noise on start up. System reset tested and fully functional upon departure.
Customer is going to use hero for 5277 and then pay 1523 a month over 4 months to pay the balance approved by Justin. 1st payment will be 10/28/20 and the next 3 payments will be 11/28/20, 12/28/20 and 1/28/21. I collected 4 checks and we will deposit them on the designated dates.
Called customer twice and left voicemails. Phone calls were sent straight to voicemail both times. Also tried to reach the customer earlier this morning with no success. Please call customer to arrange reschedule.
Upon arrival performed diagnostic on heat pump system. Found filter to be extremely dirty. Replaced filter that customer provided. 2. Checked refrigerant levels and temp splits everything in good standing condition. 3. Found system to be locked out on high pressure switch, cycled heating and cooling several times did not get any type of code. 4. Code could have been extremely dirty filter causing restrictions. 5. System is operational.