Used 4 yrs since bought......very Honest...//////
Overall Experience
Quality
Price
Convenience
Luke as become part of our family when we need service on items. Always explains well & cleans up everything.....Outstanding in all ares of communication & service...
Overall Experience
Quality
Price
Convenience
Travis was an excellent service tech. Perfect representative to enter a customer's home. Clean, well groomed and very personable. Performed his tasks and took time to explain the needs of my HVAC system without a hard sell. Highly recommend Cool Air.
Overall Experience
Quality
Price
Convenience
Good callback and appt. setup procedures. Mike called to confirm he was on the way and arrived on time. Pleasant personality and explained what he was doing and what my system needed. Very happy from start to finish. I will definitely recommend CoolAirSolutions! and use them again.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Luke knew is business.... When opened found 2 brass cover nuts not put back by last June by man that new nothing and had to call into find out about location of above outlets.... Luke did a great job of checking and explaining to me... Also was very good....
Overall Experience
Quality
Price
Convenience
Arrived on site diagnose a system for a blank thermostat. Upon arrival spoke over with client on what is going on. He stated system would cool but randomly shut off and turn back on and it would do it repeatedly. Went to inspect indoor equipment. Found secondary line has a safety float switch and it had water in it tripping safety switch opened up system. Found filtration really dirty and clogged up. Blower wheel dirty. Evaporator coil dirty and debris. Went and located primary drain line connected to sink drain line. Unhooked it and found sink drain is completely clogged up. I Not allowing system drain water. Client stated he will take care of sink drain and get it cleared out himself. Client did declined recommended work at this time but want to renewal monthly ESA at this time. Went and did Ac maintenance. Client as ok with this being his first maintenance of the year. Did indoor inspection. Found filter super long over due creating restriction in system and stress on components. R
Arrived on site to recharge a package unit. Cycled system on and off. Took temps split. Replaced dirty filter. Was getting 9 degrees split. Hook up gauges and system was low on charge. Advised client we are gunna recharge system and add sealant and dye. Had to to charge up system with 4lbs 8oz. Was getting low side@115.2,High side@291.2, and getting a temperature split of 18.4 degrees. Return vent @68 degrees. Supply vent@ 50.1 degrees. Added sealant and dye after charging system. left system On and cycling so sealant And dye can cycle all through out system and refrigerant lines. Clients Are aware that system was on low on charge upon arrival. Client are also aware there is no warrant on refrigerant. System is cooling and operating. Advise to leave system running for at least 20 mins to spread dye properly in system. System is operational upon departure. Did not collect Any payment per Selina And that she will be taking care of Collecting payments from clients.
Performed combo tune up on 2006 system. Cycled system through heating and cooling modes. Checked indoor and outdoor units.. replaced both 1 inch filters. Pulled outdoor condenser fan motor and thoroughly washed out condenser coil inside and out. Performed thorough evaluation of heating and cooling system, concerns with the systems are as follows: INDOOR UNIT: 1. Ductwork is fairly dirty 2. Indoor blower wheel is slightly dirty 3. No condensation safety switches 4. Secondary Motor control is out of range. OUTDOOR UNIT 1. Compressor start up amps are high 2. Secondary motor control out of range for compressor 3. Primary motor control is pitted 4. Condenser fan motor is over amping 5. Condenser fan motor is leaking oil Went over findings and recommendations with homeowner. She is fully aware of the condition of the system. She is hoping to get a little more out of the unit before replacing it. With homeowner approval, went ahead and performed approved repairs. Replaced secondary motor
Inspection and repair for the middle package unit on the roof. After a full assessment of the system I determined the outdoor fan motor run component had failed and the high voltage distributor had a bad coil. The parts were both replaced and the system was tested to verify operation. Temperature splits measured, system working properly at this time.
Upon arrival performed diagnostic. Compressor will not turn over. Added hardstart kit to help kick on, kit did not help compressor kick on. Wires were burnt next to terminals. Advised customer for compressor replacement or system replacement. Customer gonna speak to wife will follow up.
Performed diagnostic on mobile home unit, age is unknown but is very old. Homeowner states his AC unit is kicking on fine, but his indoor motor is not turning on. Mentioned that the motor was replaced in 2017, so does not believe it is a motor problem but maybe a bad thermostat or something else. Cycled system for cooling. Outdoor unit kicks on normally. Indoor blower motor unresponsive. Checked voltage and thermostat is sending 24 volts for system to kick on, but it gets lost after the smart fan controller that was installed with the motor. Bypassed controller and wired straight the board on furnace. Blower motor kicked right on. Controller is no longer working and was not passing signal for fan to kick on. Homeowner wants it left straight to the board. Whole inside of unit is completely rusted out, and there was water inside the blower wheel cage as well. Condensation line is not routed correctly, and condensation water is just falling straight through the unit. Heat exchanger is als
Performed diagnostic on 1997 package unit. Homeowner wanted to see how system was operating. Thermostat on wall is no longer operational. It is receiving power and sending out commands but the display no longer works. Jumped into the attic to access ductwork. Found return duct completely off of the return can, system was sucking in air from the attic. Ducting is in fairly poor condition, and system is running on flex duct as well as rigid ducting. Attic insulation levels are really low. Condenser fan motor in package unit is completely seized up. All primary and secondary motor controls appear to be in good condition and in range. Could not test refrigerant levels or system amps due to condenser fan motor being seized up. Went over findings and recommendations with homeowners. Ultimately homeowners want to just replace the system and ducting, but they have to talk it over first. System is not operational upon departure.
Performed Fau maint on 2016 Lennox System. Cycled system for heat. Checked electrical and system components. Temperature split between supply and return is in range. Blower wheel and evaporator coil is within range. Replaced filter with filter provided by homeowner. Brushed off any dust that was inside of the filter cabinet. Homeowner stated that she noticed more dust than usual. Homeowner previously was Using a humidifier inside the bedroom and living room without filtration, which in return caused the return ducts to her fairly dirty . Recommended adding a whole home air purification system to help with the dust inside the home that the humidifier has caused. Homeowner said she is going to try a new humidifier that comes with its own filter. Cycled system, system is fully operational upon departure.
need to touch up chips/caulking where register is located.
Tuneup on both heating and air conditioning systems
