Michael was so nice and friendly, he felt like a long-time friend by the time he left. He took the time to explain everything to me and didn’t make me feel like an inconvenience for asking questions. I hope he can come back for future service calls.
Darren asked me questions about my system and its operation, then provided options for me based on my needs and wants. I don’t see customer service like that at all anymore; it was a pleasant surprise!
Michael did an excellent job describing our systems and the work needed for improvement. Plan to sell house in next year so only reason we didn’t move forward.
My heater/air conditioning units are 19 years old and we thought that regular maintenance would give them a few more years. Our maintenance person, Jamie, gave us pictures and an explanation of the wear and tear observed on our system. He discussed various maintenance plan scenarios to decide how we are going to handle the last days of our units before they meet their maker. Should we put our money toward parts and cleanings or just let it pass away and replace it.
Thorough and efficient. Very professional.
Very professional and helpful got my system upgraded
I can’t say enough good about Cool Air Solutions. Jimmy, the person assigned to our home, was excellent. Super positive mood, so nice, and honest. He took a good look at our system and diagnosed the problem. We had Cool Air Solutions as a second opinion and we are so grateful we did. The first company who came out was there for 2 minutes and lied about the problem. They said we needed a completely brand new system. Thank goodness we got in touch with Cool Air Solutions. The problem was spotted, able to be fixed, and now we’re back into working condition. We will definitely use Cool Air Solutions as our go to AC people.
Again, Micheal was here right on time, finished very quickly..
Confirmed cracked heat exchanger. Customer wants someone to come out on Saturday the 13th when her husband is home.
Tested both systems and recorded all diagnostics. Replaced filter and cleaned coils.
Technician arrived on site and started performing combo tuneup on one HVAC system. Filter was completely restricted. And blower and electrical cabinet was dusty. Cleaned out the compartments. Ignition components were okay. Flame sensor and igniter are good. Blower cap is failing. Blower is over amping. Return is was to small and the static reflects that at .8 Unit tripped on high limit while service was going. Even without the filter. Blower wheel is caked with dirt. Temp split is over the rated amount. Recommend replacing unit as itâ€™s failing. Went to the condenser and cleaned the coils. Once cleaned started checking the electrical. Data plate was faded and couldnâ€™t pull ratings off. Compressor on start up was drawing high amps even with the hard start. Refrigerant charge is low. Suction line is icing up. Customer declined all recommendations at this time. Will possibly schedule repairs if the home inspector dings his unit.
Tested and serviced both heating and cooling system. Replaced filters. Tested all components and cleaned both systems.
Customer was just looking for a general idea of cost. He didnâ€™t have a lot of time. I went over possible 2 to 1 options and other general information.
Performed heater tune up on 11 year old Goodman furnace in Escondido. Tested and verified correct operation of system.
Installation of Lennox 16 SEER Single Stage Air Conditioner, line set, electrical, and condensate pump
Preformed routine furnace maintenance on Lennox heater. All components checked out properly, amps in range on inducer and indoor blower. Gas fitting are secure and sealed. Temp rise is at proper range. Flame sensor was slightly dirty but cleaned. filter needs to be swapped out ASAP. Client has order one and will install. Upon departure system is fully operational and Heating home. Need to renew ESA to continue maintenance client was in working meeting.
Heat pump system maintenance. Tested motors and verified refrigerant charge. Replaced filter. Recorded temperatures. Cleaned coil. Inspected ducting. Inspected indoor blower wheel. Tested outdoor electrical components.
Returned to install phenomenal air. Installed in supply plenum. Wired to transformer and pigtail. Ensured everything was operational. Set thermostat to circulate for best efficiency on air purifier. Signed up phenomenal air to extended warranty. Cycled system, system is operational upon departure.
Performed routine fall maintenance on Lennox furnace in Escondido, checked all safeties and system is running correctly at this time
Arrived on site to perform maintenance on 4 year old Lennox furnace. Cycled system for heat. Verified proper heating sequence of operations. Temperature rise across heat exchanger is within range. Ran system through 20 point inspection. Homeowner did mention that the temperature difference between the home is pretty significant and they also get quite a bit of dust. After inspecting the ductwork, found ductwork is in very poor condition. Has some rips and tears and also it is only sealed with duct tape which is already coming off. Went over findings and recommendations with homeowner. Went over replacing ducting. They want to replace the ducts but need to see when is the best time for them. As for now they want to add a phenomenal air to the system for better air quality. Will be coming back out on Tuesday from 10-11 to install. Collected in full, nothing will be due upon completion. System is fully operational upon departure.
Performed furnace tuneup on 1979 Payne heater. Upon my maintenance customer Did not want heat exchanger inspected and did inform him that that it is part of the safety check but we did skip this part. Also found a few points of concerns For the system. Furnace- 1. Found an indoor blower motor is heavily covered in dust and debris 2. Ducting is not sealed and has air leakage all over. 3. Transformers in very bad condition due to overheating 4. Scroll wheel is a bit loose on shaft motor. Also heavily covered in dust which may have also throw in the wheel off the balance 5. Static pressure was .94wc Due to the ducts and return vents being too small resulting in air restrictions 6. Spark ignition is weak and struggles to light pilot when calling for heat Went over full condition and potential high risk points of where the system will fail And homeowner Mr. Nally Will not do any repairs due to it being operational. Recommended that heat exchanger is also inspected to To verify that it is
Performed routine fall maintenance on Lennox furnace in Escondido. Tested and verified correct operation of system, changed air filter and made sure system is working correctly. Set a schedule to run at 72 all the time. This is how client wanted it. And also helped client hook phone back up to the next thermostat. No recommendations on this visit
Tested system and cleaned furnace. Removed combustion motor / burner assembly and gas valve. Cleaned burner assembly and soot behind combustion motor. Tested inlet and output LP pressure and found low input pressure. Adjusted home LP regulator from 10.28 to 11.83. Tested input pressure for furnace and achieved 10.0 input. Tested in both high and low fire and confirmed proper LP pressures for 4.5 and 10.0. Before the pressure could not achieve 10.0 before the regulator was adjusted.