Super friendly guy that’s very intelligent and works his ass off
Luis showed up on time and completed the work on time. I also appreciate the communication during this process to let me know when he would arrive. Thanks.
Luke was really nice. He came prepared with 2 ladders which he ended up using because the roof access was higher than he expected. He analyzed the issue and came down to explain what my options were. I’m not aware of HVAC pricing so I trusted that he gave me a good deal. I asked if he can fix it and fortunately he said yes. It didn’t take him long to fix it so I was more than impressed with his skills and service. I had a couple concerns with my appt. Luke left the opening to the roof access completely filthy. It had tons of black marks on it so I had to clean that when he left which I was pretty disappointed about because when he arrived, I shared with him that our home was for sale so I was hoping he could get the AC working. I wasn’t expecting to have to clean once he left. Another thing was that he knocked rather than ringing the doorbell. I live in a 3 story home so if I wouldn’t have heard his knock, I’m not sure if he would have left. The last thing was that he didn’t have the air filters I needed. I had to ask for someone to come out and change my filters. Tyler arrived a few days later and took care of it. Tyler was awesome. Overall I’m satisfied with the service.
Love Cool Air Solutions. Have been a customer for over 15 years I think. Service is always top notch: professional, friendly, work is always excellent. The office staff is super friendly as well. Good job!
Tyler was knowledgeable, efficient and professional.
Efficient and courteous!
Performed Fau maint on 13 year old system. Cycled system for heat. Temperature split is in range. Checked indoor unit electrical and system components. Amp draws are in Range. Blower wheel is pretty dirty. Evap coil is ok. Checked outdoor unit electrical and system components. Amp draws are within Range. Refrigerant levels are in Range. System has not primary and secondary motor controls both in good shape. Removed condenser top to thoroughly wash out condenser coil. Secured all electrical connections. Reminded homeowner that this is last visit of maintenance program and recommend renewing. Cycled system, system is operational upon departure.
Performed diagnostic on 1987 Furnace. Did not find any gas leak near the furnace. Furnace piping is not up to code. Condensation line coming off of evap coil is not up not code. Blower motor has leaked a lot of coil and should get replaced. Blower wheel is extremely dirty and needs to get cleaned. Ductwork is old and inefficient. Went over findings and recommendations. Homeowner is interested in system replacement. Set up turnover for Design Specialist to come out and give replacement options. Homeowner wanted me to leave gas from furnace turned off. System is not operational upon departure. *turned call back over to Jordan for replacement options.
Tstat, heat strips, and running issues.
Callback. We were out yesterday to perform diagnostic. We replaced primary motor control at condenser., Homeowner states now her thermostat is not displaying the correct temperature. Indoor Temperature displayed on thermostat is about 10 degreess hotter than what it really is. After troubleshooting system, found that secondary motor control was wired incorrectly, and low voltage wire was heating up, causing thermostat to heat up and display the wrong temperature. Corrected wiring, tested all components and all are operational. Thermostat will need about 24 hours to acclimate and display correct temperature. Explained everything to homeowner, she is fully aware of what happened and is glad that itâ€™s fixed. System is fully operational upon departure.
Performed Fau maint on 3 year old Goodman furnace. Cycled furnace. Verified proper heating sequence of operations. Temperature rise across heat exchanger is within range. Amp draws on indoor blower motor are within range. Blower wheel is already very dirty. Secondary motor control checks out good. Cleaned out heating compartment and tested heating components. Ductwork is also new and is properly sealed. Went over how to use the thermostat with wife. Unbalance of temperature between upstairs and downstairs comes from Ductwork and home design, not much that can be done to improve the situation. Highly recommend adding a whole home air purifier to keep unit and ductwork clean, and also help with keeping the home clean and allergies and dust to a minimum. Husband was not home to go over findings and recommendations. Will email everything over so he can look over it. System is operational upom departure.
Getting a system up and running out here in Escondido.
Attic light not working.
Explained issues with clients current unit. He understands and wants to get other opinions on how to fix the current unit he has. Recommended to just replace and start fresh but he just moved in so doesnâ€™t want to explore that.
Andrew coming out to check system, did not touch system have to bring system up to code. Andrew coming out to give options.
Furnace check up
Performed maintenance and diagnostics testing on the heating equipment. Changed the filter. Checked electrical components. Measured temperatures. Cleaned the flame sensor. Monitored ignition and burners.
Day 2 of install
Ac/furnace check up
Cleared the furnace trap and tested for operation
Nothing is wrong with system. Advised customer that the follow me function needs to be on for the system to use the house temperature not the systemâ€™s return air temperature (located underneath the home). No other recommendations at this time.