Good customer service
Super friendly guy that’s very intelligent and works his ass off
Luis showed up on time and completed the work on time. I also appreciate the communication during this process to let me know when he would arrive. Thanks.
Luke was really nice. He came prepared with 2 ladders which he ended up using because the roof access was higher than he expected. He analyzed the issue and came down to explain what my options were. I’m not aware of HVAC pricing so I trusted that he gave me a good deal. I asked if he can fix it and fortunately he said yes. It didn’t take him long to fix it so I was more than impressed with his skills and service. I had a couple concerns with my appt. Luke left the opening to the roof access completely filthy. It had tons of black marks on it so I had to clean that when he left which I was pretty disappointed about because when he arrived, I shared with him that our home was for sale so I was hoping he could get the AC working. I wasn’t expecting to have to clean once he left. Another thing was that he knocked rather than ringing the doorbell. I live in a 3 story home so if I wouldn’t have heard his knock, I’m not sure if he would have left. The last thing was that he didn’t have the air filters I needed. I had to ask for someone to come out and change my filters. Tyler arrived a few days later and took care of it. Tyler was awesome. Overall I’m satisfied with the service.
Love Cool Air Solutions. Have been a customer for over 15 years I think. Service is always top notch: professional, friendly, work is always excellent. The office staff is super friendly as well. Good job!
Tyler was knowledgeable, efficient and professional.
Replace existing furnace with below listed equipment. Install new high efficiency evap coil with R22 TXV for proper operation.(Please Note that this sometimes does not work well with an existing condenser that operated 5+ years on a mixed matched situation). Install EZ-Filter rack. Permits Included Qualifies for Lowes 10% Off promo valid thru 4/3
Performed Fau maint on 2014 Lennox furnace. Cycled for heat. Verified proper heating sequence of operations. Temperature rise across heat exchanger is within range. Blower motor amps are within Range. Blower wheel is slightly coated in dust. Removed 1 inch filter that was In filter rack underneath furnace due to filter registers having filters in them as well. Performed ductwork inspection. All R6 ducting appears to be properly sealed up in the attic. Registers could use some silicone around them to completely seal them off. Tightened up register in master bedroom that was rattling. System would benefit highly from adding better indoor air quality and filtration due to homeowner says there is high levels of dust inside home, especially when the unit is running. Went over findings and recommendations. Cycled system, system is operational upon departure.
Noise issue. When Freddy arrived, there was no noise. Advised customer to call us if it comes back
Sensi predict installation
Heating and cooling maintenance, installed Sensi predict monitoring kit
Performed heating and cooling maintenance and installed Sensi Predict device
No work performed. Customer cancelled due to advice from contractor about our estimate price.
Performed Loweâ€™s tune up on 7 year old system. Cycled cooling. Inspected indoor unit and electrical components. Blower wheel and evap coil are clean. Amp draws are within range. Filter was recently replaced and is clean. Checked outdoor unit electrical and system components. Condenser fan motor and compressor amp draws are in Range. System is producing good temperature split and refrigerant levels are in range. Secondary motor control is In Range. Primary motor control is in good condition. Pulled condenser fan motor to thoroughly wash condenser coil inside and out. Cycled system, System is operational upon departure. Recommended ESA maintenance program, they currently have a maintenance plan with another company but called us out from Loweâ€™s since Anthony works there. Per office They are also going with the sensei system we will be coming back out to install. No further recommendations Per office, no charge on todayâ€™s visit.
Day 4 of install
Day 3 of install
Replace both gas/electric systems with below listed equipment. Kitchen side system will receive all new ducting with the addition of 1 more supply vent for proper air distribution, a new sealed return air in the ceiling and the garage platform will be completely demoâ€™d. Rough patch drywall on back wall, removal and re-installation of the water heater with new metal stand and new base for the furnace. Bedroom system will be. Re-installed with duct modifications and any ducting that hasnâ€™t already been replaced will be replaced. 1 new supply will be cut-in to the laundry room. All ducts will be properly sealed. Permits, HERS testing and Load Calculations are included. Total due upon completion = $33,167.00 Total after Lennox rebate $32,417.00 Available financing = 3 months 0% interest 0 payment defaults to 120 months at 6.99% interest. 0-Down $348 per month
Performed Fau maint on 13 year old system. Cycled system for heat. Temperature split is in range. Checked indoor unit electrical and system components. Amp draws are in Range. Blower wheel is pretty dirty. Evap coil is ok. Checked outdoor unit electrical and system components. Amp draws are within Range. Refrigerant levels are in Range. System has not primary and secondary motor controls both in good shape. Removed condenser top to thoroughly wash out condenser coil. Secured all electrical connections. Reminded homeowner that this is last visit of maintenance program and recommend renewing. Cycled system, system is operational upon departure.
Performed diagnostic on 1987 Furnace. Did not find any gas leak near the furnace. Furnace piping is not up to code. Condensation line coming off of evap coil is not up not code. Blower motor has leaked a lot of coil and should get replaced. Blower wheel is extremely dirty and needs to get cleaned. Ductwork is old and inefficient. Went over findings and recommendations. Homeowner is interested in system replacement. Set up turnover for Design Specialist to come out and give replacement options. Homeowner wanted me to leave gas from furnace turned off. System is not operational upon departure. *turned call back over to Jordan for replacement options.
Tstat, heat strips, and running issues.