Mr. Cervantes was very professional and polite. I especially appreciate that he was knowledgeable and competent concerning the task at hand and explained why and what he was doing. Sincerely.
Arrived on site to trouble shoot system. Homeowner stated that his furnace is not turning on and he cycled on his AC and that didnâ€™t kick on either. Thermostat is showing that system is heating but system is unresponsive. Found error code E-111 on furnace board stating that system polarity is reversed. After speaking to homeowner, he had an electrician out the day before. System did stop operating shortly after. Unfortunately there would be a charge to repair wiring, unless homeowner calls his electrician back out to fix. He gave me the ok to repair. Re-wired furnace high voltage. Kicked power back on. System fired right up and started heating, no more error code on board. Cycled AC as well everything is working perfectly now. System is fully operational upon departure.
Day 3-Freddy/Tam to return to install heat strip.
Day 2 of install
Air conditioner maintenance and service cleaning in Romona.