Very professional tech
Response from Cool Air Solutions:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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This is a great Annual maint service program provided by Cool Air Solutions. Thanks Justin
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Madison was very positive, professional and very knowledgeable! Excellent representative of Cool Air Solutions! Thank You
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Jimmy was very professional, knowledgeable and explained everything very clear. Thank you to Jimmy and cool air solutions for maintaining a very high level of customer service. That’s why I continue to use your services!!
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Your company came highly recommended by a friend, so I was already expecting good things....Holly (on the phone) delightful to speak with. Jimmy Pucillo was frosting on the cake! Very thorough...explained everything well, did not try to "overstate" condition of my system, and no pressure to do anything unnecessary. Extremely pleasant to converse with, felt like he was an old friend by the time he left. Will definitely request Jimmy in the future.
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Madison was very polite and had a super positive attitude. His work was very clean and proficient. Thank You
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Jamie was very courteous , efficient, clean & professional. Thank you
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Tyler was on time and kept me informed as to his tasks and if I had any questions. I did have a few questions and Tyler provided the answer in a way that made sense to me. He was courteous and thoughtful. Great job!
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Luke came by in the winter for our winter service and did a great job. So, here we are due for our summer service and we lucky enough to draw Luke again. And like before, Luke was on time and very timely on his visit. He explained the work and made sure I knew what he did. Even before leaving he helped bring in some groceries from the garage....has that for service. Thank you again Luke.
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Luke arrived on time and explained what he planned to do. He was courteous and, having had some rain that morning, was good at wearing his booties. He provided an estimate on how long he should be and finished as he expected.
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Performed a furnace maintenance on a Lennox system. Checked temperature rise, blower amperage, and airflow.
Performed a heating maintenance on a 2015 Lennox system. Cleaned and Adjust Burners. Check Combustion Air for Proper Venting. Examine the Heat Exchanger for Damage / Corrosion. Test Furnace Safety Controls. Inspect Gas Piping. Tighten Electrical Connections. Measure the Voltage and Amperage. Flush the Condensate Drains. Measure Tempurature Difference between Supply and Return Air. Vacuum Furnace Return Grille. Adjust Gas Pressure & Pilot. Clean in-place Blower Compartment. Inspect Blower Wheel for Proper Balance. Check the System's Static Pressures to Ensure Proper Airflow. Inspect Duct Connections for Air Leaks / Sizing / Insulation. Check all System Safety and Limit Switches. Clean Flame Sensor. Inspect Carbon Monoxide Detector. Check Thermostat for Proper Operation / Calibration. Filter was not changed this visit. System was fully operational at time of departure.
Upon arrival performed ac tune up. Condenser coil was restricted. Cleaned outdoor coils. Tested system charge and electrical. No issues found with the outdoor unit. Moved into attic space. Changed filter. Inspected drain pan and cleaned lines. Indoor of electrical was clean. No issues found. Surge protection is operational.
Preformed furnace maintenance on Lennox heater.
Preformed one System 2006 American standard AC tuneup. Upon my maintenance client stated that she would like to keep up on maintenance for the system since it hasn’t been looked at since it was installed although it has been working perfectly since then. 1. Found system contain R22 refrigerant which was completely phased out on January 1, 2020 2. System appeared to be slightly low on R22 in charge 3. Single secondary motor control that powers fan has become weak and out of range although it still turning fan on. 4. System is not equipped with surge protection 5. There was no power disconnect to shut the system off immediately at the source Discussed full condition system with Nancy and she’s aware of how it is running at the moment. Informed her that there are a couple components that are not In best shape and that the refrigerant charge may be slightly low so she would like us to email her over information of repair cost so that she can review it with her husband Jim. Also recom
Tech arrived on site and started to perform pre paid spring tune up. Cleaned coils and checked electrical. Charge and airflow are good. Unit is performing great. Recommend surge protectors. See attached checklist for details.
Arrived on site to perform fall tune up on a 2014 Lennox system. Furnace and evaporator coil located in attic client stated no issues. Just wanted to ensure drain lines where flushed. Cycled thermostat and good. Filter dirty due to recent fires recommended replacing. Fund new flex ducting used and insulation good. Blower assembly and wheel has slight dirt accumulating. Blower motor is good and amp drawls are in range. Heat exchanger good. Evaporator coil good slight debris. Blew drain lines out twice to ensure drain lines were flushed. Advised Drain lines Do have some dirt and debris accumulating due to the amount of dirt that has entered system. Secondary drain is rusted up from when system drain lines were clogged up and over flowed in past. Safety switches are all good. Voltage at furnace is 122v. no protection on either unit. Recommended adding surge protectors to prevent system from getting damaged or shorted out from electrical surges and power outages that can damage or short sy
Arrived on site to perform spring maintenance on 2015 Lennox system. Condenser located in back yard. Furnace and evaporator coil located in attic. Client stated no issues just wanted to ensure this is no issues with drain lines. Hey had system running and cooling upon arrival. Condenser was really clogged with dog hair and hair. Checked fan blades, bearings, and motor. Checked electrical compartment circuit board and components. All good. Primary control is good. Amp drawls on compressor and fan motor are both in range. Refrigerant pressure are good. Found no protection on units. Cycled system to ensure system operating. Did attic and indoor inspection. Found new flex ducting used. Filter was dirty and old. Recommend replacing filter and doing so as needed to reduce amount of dirt entering system. Blower wheel has light dust. Motor is good. Evaporator coil is good at this time. Drain lines are good. Blew drain lines out. Inspected drain line and found connections from drain line and T-
Upon arrival performed furnace maintenance on 2015 unit. Inspected indoor unit. Temperature rise was good. Filter was still clean no need to change it out perhaps on next visit. Burner assembly was good. Blower wheel and motor also good. Amps on blower motor and inducer good. Duct work is ok. Customer did say vent in one room wasn’t getting enough air. Checked duct work going to room everything was fine damper fully open. Checked vent in room and was blowing a fair amount of air. Customer renewed membership. Cycled system on and off. System is operational upon departure.
Doing a single system Lennox system out here in Yorba Linda
Performed routine air conditioning maintenance on lennox unit in yorba Linda. Also installed surge protection on unit
Performed routine air conditioning maintenance on lennox unit in yorba Linda
Working on a complete Lennox system in Yorba Linda for a first time client making sure everything is working properly for summer
