Arrived on site to inspect Minisplit excessively icing up under the unit. We found that the unit is tipping quite a bit toward the house. We believe that the pad or the ground had shifted and is causing the ice melt from the unit is dripping backward toward the house. We will need to wait for the ice to melt before we can fix the pad. We will try to pitch the unit so that it is not draining toward the house. Heather also mentioned the thermostat in one of the floor units is still a problem and would like it fixed.