For this call we looked at two toilets within residence that were experiencing problems. The upstairs apartment toilet was constantly running, upon inspection we found that the fill valve was set too high prevent water from stopping. Lowered fill level to 1/2” below overflow pipe and confirmed proper operation of toilet with no issue at current time. The downstairs powder room toilet was rocking from the base slightly on the left side of toilet. This toilet was reset in Oct. of 23 and was still under workmanship warranty. Pulled toilet and replaced screws for metal flange, installed plastic spacer to raise flange, new wax ring and toilet bolts. Mounted toilet using toilet shims and tightening firmly, we confirmed no rock or movement of toilet. Connected supply line and flushed toilet numerous times to confirm no leaks at current time. Applied bead of caulking around base of toilet for added stability and ease of cleaning.
