We were contacted today due to a complete loss of water to the residence. A well system diagnostic was performed, including testing of voltage, amperage, resistance (ohms), and continuity at the pressure switch and two-wire well pump. All readings were within normal operating ranges, indicating the well pump and electrical components were functioning properly. Further inspection determined the loss of water was caused by a frozen section of black poly water line located in the crawlspace. An existing temperature sensor in the crawlspace was observed reading approximately 38°F. With homeowner approval, corrective action was taken to thaw the frozen piping. Insulation was temporarily removed, heaters were placed in the crawlspace to raise ambient temperature, and controlled heat was applied directly to the affected pipe using heat guns. Water flow was successfully restored to the home, confirming the frozen pipe as the source of the issue. The homeowner advised that heat tape will be in