Tech had to get In contact with customer service cause he didn’t know how to diagnose the problem.
Response from Action Garage Door Repair Specialists:
Manuel, Our technician arrived and had your third party store bought opener installed and operational within two hours. He did have to contact the manufacturer for some technical support because the unit wasn't programming correctly, which he resolved. I'm sorry that you felt it was the worse service ever and hope that having your unit installed and working properly makes up for the inconvenience of him having to call tech support to ensure this happened.
