The technician gave me the option of repairing the old system and for only a little bit more have the modern system put in. Explained the pros and cons of each clearly and gave me time to consider it - letting me see how the gears where ground down on the old system and I went went with the new system and I couldn’t be happier. Even took the time to coach us through the wifi connect. The tech was professional and thorough and practicing safety protocols at all times plus keeping environment tidy and picked up so my elderly parent didn’t trip over anything. I did have trouble receiving calls because I block personal calls while on work time but my fault I should have provided my work number as emergency backup. But I got the arrival texts so appt happened.
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Action Garage Doors were fantastic from start to finish. I requested a diagnostic appointment and they called me the very next day with an available appointment time that same day. Our technician Luke communicated when he would be there and once he looked it all over he let us know exactly what was wrong and what our options were. He replaced our opener right then and gave us all the details on how it worked along with the app. I highly recommend them and will use them again if we need any garage door work.
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The technician who replaced our garage door was great. He explained why our old door couldn’t be fixed and helped us understand our options to replace it. He completed the job quickly and the new one looks and works great.
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Called yesterday afternoon (Labor Day), set and appointment for the following morning and garage door was repaired in less that 24 hours of initial call. Friendly, professional, and prompt.
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Thank you for assisting us with our garage problems. Fabian/Richard were extremely helpful and very knowledgeable. They gave advice and took the time to explain the issues to myself and my husband since he was not home. They both shook my hand afterwards which made the service feel very personable. Thank you for sending great technicians our way.
Response from Action Garage Door Repair Specialists:
Your 5 star review and your kind words are very important to our team , Thank you very much. Fabian , and Richard are two of our best technicians and do a great job . Thanks again for your 5 star review .
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This was a great service. The technician was knowledgeable, quick to fix the problem and had awesome manners.
Response from Action Garage Door Repair Specialists:
Thanks for your awesome 5 star review , thanks a lot .
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Awesome job
Response from Action Garage Door Repair Specialists:
We appreciate your review . Thanks .
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Richard was awesome, quickly took care of my broken springs, and also gave me several pointers and insider knowledge about maintenance of my garage door that I didn’t know. Loved his personable style too. I sent in a short video (ServiceCam) before I started, and Action looked at it and used it to give me a quote before they even came out, which I really appreciated and which set them apart. Next time I need work done I know who I’m calling.
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Works fast and thouroghly checked after the installation to reassure the garage door was properly working.
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Installed new opener, performed door tune up.
Replaced springs and performed opener tune up.
Replaced gear and shaft in chain drive motor.
Corrected motor chain and adjusted door and motor.
Installed new motor, performed door tune up.
Replaced springs, torsion tube, and torsion drums.
