Quick, easy and affordable. I called late when night (after 6:00) when my garage door would only open half way. My phone call was answered and appointment made the next day. They gave me a window of time and sent me my tech's name AND a photo - really appreciated that. Jim called to firm up the time and called again when he was 15 minutes me. Professional, nice, told me what he was going to do. And the service was affordable.