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Overall Experience
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Shawn worked his tail off to get my air conditioner up and running.
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I have lived at this residence for 10 years. Phil P is by far the best contractor of any sort I have ever had come to my home.
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Phil was knowledgeable and professional!! Great, timely, affordable and friendly service!! Thank you
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Phil arrived on time and performed the work needed to get my a/c running quicker than I expected and did not over charge me!
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Overall Experience
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I love that they send you a picture of the tech and his name before they arrive and that you can track when they will be there! No having to wait around. The tech was very knowledgeable and professional.
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I'm so glad that I switched to Charlie's!!
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Overall Experience
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This company is always puts the customer first. Technicians are very knowledgeable, proficient while maintaining excellent customer relations.
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PCSA 2022 a/c check up free w/ install filter looked great, changed by customer. Checked coil and electrical indoors, flushed drain. Checked charge, superheat chart called for 12 degrees, had 27. Added a few ounces, got superheat to 11 degrees. Setup visit 9/9 to check charge
Complaint no cool, did 2022 summer PCSA on both units Bad ECM fan motor on house unit. I left Valerie a message on her cell letting her know what is going on. Steve has told me he will be out here in the morning with the correct fan motor to change it for her. All other checks were good across both systems. They have been cleaned. We just need to check the charge on the house unit once motor is replaced. Putting job on hold for now 8/10/22 Steve returned and replaced motor, checked charge unit is running great
Pull thermostat wire Thermostat wire pulled. System cooling at this time, unit next to it frozen up. Added 2 lbs of r-22 and leak stop.
Outside unit doesn't come on. Broken wire from thermostat to furnace. No continuity when twisting R and Y together. Customer may call us to run new wire
Filter drier replaced vacuum pulled to 400 microns charged with 421A refrigerant 6.5 lbs. thermostat wire will not pull. Need to go with my original plan of dropping stat wire through soffit. Drain unclogged on unit that had filter drier repair, compressor burnout kit added to unit with drier repair. Shorted unit in back of building not operating at this time, unit with filter drier replacement running and cooling at this time
Added an hour for 3 diagnostics. Changed fan motor. Unit up front has a liquid line restriction Another unit needs stat wire replaced going outside has a 24v short
Wires need redone so they are not exposed no charge . Tidy-up unit.
Complaint indoor unit making noise. Replaced blower motor
Complaint no a/c Had to drill shaft out to save fan blade. Fan motor replaced
PCSA 2022 a/c check up prepaid All checks are good on ac. 20x20 won’t fit, we will continue to wash each at this time
1987 trane poor compressor .R-22 Attic A/h round grills poor duct. Needs estimate.
No AC - unit clicked like it was gonna come on but no blower inside. Unit is shut off. Grounded compressor,burnt R-410A .Burnt contactor. System needs evaluation before any repairs attempted.
