130 S. DIVISION ST
Carterville, IL 62918
618-985-2502

Local Reviews
for benton, il

Rated 5.0 out of 5 stars based on 20 customer reviews

Great service

Great service professional friendly people they keep you up to date with when the technician is arriving price wasn't as bad as I thought would recommend


Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer, Jared!

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Excellent Service!

They make you feel safe by sending you a picture of the service person and let you know when they will be there. You don’t have to wait hours not knowing what is going on. All of their service techs have been wonderful thus far!

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Excellent service

Inspite of the high heat. Shawn got it done!

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Excellent service

Charlie’s air conditioning & heating was great. Shawn took his time to solve my water leaking problem. I would recommend them for your ac and heating needs.

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Excellent Service!

Quick, knowledgeable, friendly service. Answered all of our questions and fixed our problem. Even showed up earlier than expected. A+

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Great service

The service was great but Shawn made the experience way better than he needed to. Super awesome guy. He's the type of person everyone should strive to be no matter what business they are a part of.

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Great Service!

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Great service

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Great service!

I called with my problem and they were there to fix quickly!

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Great service

Shawn worked his tail off to get my air conditioner up and running.

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Great

He did a good job and he did it sweet personality

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Great service, knowledgeable, friendly, and respectful.

I have lived at this residence for 10 years. Phil P is by far the best contractor of any sort I have ever had come to my home.

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Great service

Phil was knowledgeable and professional!! Great, timely, affordable and friendly service!! Thank you

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Quick effective and inexpensive

Phil arrived on time and performed the work needed to get my a/c running quicker than I expected and did not over charge me!

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Regular checkup.

Shawn did a great job! Polite and honest!

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Job Locations
for benton, il

Justin T.

Justin T. Job Checkin

2024 PCSA❄️🔥

2024 PCSA❄️🔥

Pete F.

Pete F. Job Checkin

Quoted price for replacement of AC system.


Gerson C.

Gerson C. Job Checkin

Completed cooling maintenance, cleaned coil, flushed drain with a gallon of water, filter is provided by customer, checked system operation, found weak capacitor and bad contactor, replaced both with approval from customer, system was out of gas so I charged it with 7 pounds of refrigerant and ran system to make sure it’s working properly. System is cooling at this time


Pete F.

Pete F. Job Checkin

Quote for heat pump installation


Shawn C.

Shawn C. Job Checkin

Furnace Inspection Complaint furnace not operating properly Found that door switch was open upon arrival. Customer said that she must have left it off by mistake. Lennox pulse operating at this time


Shawn C.

Shawn C. Job Checkin

Furnace Service Heating Repair Complaint heat working intermittently and when it lights it shoots a small fireball Cleaned burners. Time will tell if problem is resolved Model and serial updated


Pete F.

Pete F. Job Checkin

Heat Pump Installation


Steve R.

Steve R. Job Checkin

Found locked up inducer, oiled old one to get it working, ordered new part, will replace asap 11/16 Steve returned and replaced inducer, tested operation, system is heating


Steve R.

Steve R. Job Checkin

Furnace Repair: No heat replaced inducer assembly

Furnace Repair: No heat 
replaced inducer assembly

Pete F.

Pete F. Job Checkin

Furnace and air conditioning replacement quote


Shawn C.

Shawn C. Job Checkin

No AC Service call Compressor overheating and pressure high. Replaced capacitor and briefly sprayed off condenser coil. Much better pressures and compressor staying consistent. Charge looks good.


Shawn C.

Shawn C. Job Checkin

2023 PCSA Heating Check up Renewal Heating Maintenance All checks good. Cleaned filter. Furnace operation good.


Shawn C.

Shawn C. Job Checkin

Heating Maintenance PCSA 2023 Heating Check Up Prepaid System does bounce off limit after extended period of run time. Suggested replacing filters possibly even going fiber glass filter. If issues persists we can look at bumping up fan speed or cleaning coil. They have lived here 8 years and never had a problem with the heat. Warm ambient temp could also be affecting furnace return and supply temps. All other checks good.


Shawn C.

Shawn C. Job Checkin

Heating Maintenance PCSA 2023 Heating Check Up Prepaid All operations checks good cleaned both coils filters provided by customer all replaced.


Shawn C.

Shawn C. Job Checkin

Complaint: Furnace B - No Heat Furnace G - Inspect drain line. Air conditioner for G is almost completely out of refrigerant R-22. Water issues or drain issues were likely related to charge/frozen coil. Furnace B needs a board and harness kit. Board is ordered and harness kit getting from Trout. 9/18 rewired entire gas furnace (B) and replaced control board with correct control board. Unit is now heating.