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Shawn was very timely and thorough with his diagnostics and just an overall nice guy.
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Great service professional friendly people they keep you up to date with when the technician is arriving price wasn't as bad as I thought would recommend
Response from Charlie's Air Conditioning & Heating:
Thank you for being a customer, Jared!
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They make you feel safe by sending you a picture of the service person and let you know when they will be there. You don’t have to wait hours not knowing what is going on. All of their service techs have been wonderful thus far!
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Charlie’s air conditioning & heating was great. Shawn took his time to solve my water leaking problem. I would recommend them for your ac and heating needs.
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Quick, knowledgeable, friendly service. Answered all of our questions and fixed our problem. Even showed up earlier than expected. A+
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The service was great but Shawn made the experience way better than he needed to. Super awesome guy. He's the type of person everyone should strive to be no matter what business they are a part of.
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Shawn worked his tail off to get my air conditioner up and running.
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PTAC not cooling Found GFI cord tripping even with all wires disconnected. Customer to get new cord.
Air Conditioning Repair Benton 2025 PCSA AC Check Up Prepaid AC Maintenance Done 5-30-25 Checked AC system operation Flushed drain line
2025 PSCA AC Check Up Prepaid AC Maintenance
Complaint: Fan motor on Outside unit for house not coming on. Condenser fan motor and module bad. Ordered new motor, module and foam for top of condenser coil. 1/24/25 Replaced condenser fan motor, module, and insulation foam. (Parts warranty only) Tested system operation. System is operating normally at this time.
Replace burners and test furnace operation Replaced burner assembly and watched system operation System is heating at this time
Heating Maintenance PCSA 2024 Heating Check Up Renewal. System is heating efficiently at this time, the filter has been washed, temperature rise is good, drain is clear and all other components check out good at this time.
AC Service Leak search Found leak in indoor coil and found compressor shorted to ground Customer interested in new unit early spring
2024 PSCA AC Check Up Prepaid AC Maintenance Completed cooling maintenance, when first running AC system short cycled, found unit low on gas, charged unit with 2 pounds of refrigerant, found weak blower capacitor, replaced capacitor and verified system operation. System has a leak and customer would like to schedule a leak search System is cooling at this time
Added 4 lbs of 410A to unit. Found leak in indoor coil. Gave customer ballpark on coil. He will monitor operation.
AC Service Complaint no a/c unit not keeping up Found breaker off. Replaced filter. No Diag per Steve.
Leaking at joint below patch. Repaired and charged with 7 lbs
AC Maintenance PCSA 2024 AC Check Up Renewal. System cooling at this time and filter replaced by Customer.
Estimate to replace Goodman air conditioner with 3 ton 16 SEER2 York AC unit with gas furnace
PCSA 2024 AC Check Up 2 Systems Renewal Slight charge adjustment on loft unit: added 1 lb of 410A under parts and labor warranty to get some subcooling readings. Will monitor. Flushed drains, and cleaned outdoor coils
