130 S. DIVISION ST
Carterville, IL 62918
618-985-2502

Local Reviews
for benton, il

Rated 4.7 out of 5 stars based on 3 customer reviews

Very efficient; Steve was helpful, friendly, and informative. Charlie's has continuously provided great service.

I'm so glad that I switched to Charlie's!!

  • Overall Experience
  • Quality
  • Price
  • Convenience

He did a great job, very polite.

I really appreciated his honesty.

  • Overall Experience
  • Quality
  • Price
  • Convenience

All around excellent

This company is always puts the customer first. Technicians are very knowledgeable, proficient while maintaining excellent customer relations.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for benton, il

Phil P.

Phil P. Job Checkin

Complaint condensate pump not working unit was shut down due to water, cleaned out drain.


Pete F.

Pete F. Job Checkin

Giving quote to replace 30 year old Comfortmaker AC unit with York 2 1/2 ton 14 SEER air conditioner

Giving quote to replace 30 year old Comfortmaker AC unit with York 2 1/2 ton 14 SEER air conditioner

Shawn C.

Shawn C. Job Checkin

NO AC - Outside Unit Humming Replaced dual cap amps at 15 total 17 degree drop


Pete F.

Pete F. Job Checkin

Installed 3 ton York air conditioning unit and York gas furnace

Installed 3 ton York air conditioning unit and York gas furnace

Pete F.

Pete F. Job Checkin

Gave quote on new duct in crawl space and new heat pump


Steve R.

Steve R. Job Checkin

PCSA 2021 a/c maintenance prepaid Flushed drain, cleaned electronic air cleaner, checked charge, washed condenser, inspected all electrical. They have a One Hour dual remote uv system, bulbs need to be changed. I’m going to try to track some down


Pete F.

Pete F. Job Checkin

Giving estimate to install 3 ton 13 SEER York air conditioner and 95% gas furnace

Giving estimate to install 3 ton 13 SEER York air conditioner and 95% gas furnace

Pete F.

Pete F. Job Checkin

Estimate for install of 3 ton ac unit and gas furnace


Steve R.

Steve R. Job Checkin

No cooling found system D condenser moving hot air, added 3 lb 5 oz r22, system is cooling. Would suggest leak search, or even leak stop. All condensers are dirty here, would suggest a regular maintenance plan. Further attention is needed


Pete F.

Pete F. Job Checkin

Quote for 3 ton air conditioner and 95% gas furnace


Steve R.

Steve R. Job Checkin

Gas smell when furnace running. We’re here 2 weeks ago. Bubbles and used leak sniffer on every fitting, system on and system off. Found no leaks. Checked co, sniffed for gas throughout house, no hits. Told them if they smell it again to call us or their utility


Shawn C.

Shawn C. Job Checkin

Inducer wines a little, amps fine and runs very cool. All checks good. Starting pcsa


Steve R.

Steve R. Job Checkin

No heat inducer going bad, oiled bearings, it’s running. Ordered new part, will return tomorrow to replace Replaced inducer


Steve R.

Steve R. Job Checkin

PCSA PREPAID 2020 Heating Equipment Maintenance Maintenance on main house heat pump. Tested electric heat, inspected all electrical, checked filters. Tested heat pump, tested defrost, checked charge system is heating Checked unit above garage, Valerie said it was going to emergency heat. Found system out of gas, open compressor winding and bad outdoor capacitor. Last summer we added 5 lbs clean r22 at no charge to get through the summer. Added 2 lbs clean r22, could not get winding to close. Set system to emergency heat Spoke to Valerie, would like to talk to Pete Call her at the office 937-1411


Steve R.

Steve R. Job Checkin

Thermostat doing the same error as last time. NO HEAT Error code 44 and 41. Troubleshot system according to carrier manual, found the blower control module bad, also got bad winding readings. Quoted $1794 for new motor and module Original installer said they will cover it