I'm so glad that I switched to Charlie's!!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
This company is always puts the customer first. Technicians are very knowledgeable, proficient while maintaining excellent customer relations.
Overall Experience
Quality
Price
Convenience
Complaint condensate pump not working unit was shut down due to water, cleaned out drain.
Giving quote to replace 30 year old Comfortmaker AC unit with York 2 1/2 ton 14 SEER air conditioner
NO AC - Outside Unit Humming Replaced dual cap amps at 15 total 17 degree drop
Installed 3 ton York air conditioning unit and York gas furnace
Gave quote on new duct in crawl space and new heat pump
PCSA 2021 a/c maintenance prepaid Flushed drain, cleaned electronic air cleaner, checked charge, washed condenser, inspected all electrical. They have a One Hour dual remote uv system, bulbs need to be changed. I’m going to try to track some down
Giving estimate to install 3 ton 13 SEER York air conditioner and 95% gas furnace
Estimate for install of 3 ton ac unit and gas furnace
No cooling found system D condenser moving hot air, added 3 lb 5 oz r22, system is cooling. Would suggest leak search, or even leak stop. All condensers are dirty here, would suggest a regular maintenance plan. Further attention is needed
Quote for 3 ton air conditioner and 95% gas furnace
Gas smell when furnace running. We’re here 2 weeks ago. Bubbles and used leak sniffer on every fitting, system on and system off. Found no leaks. Checked co, sniffed for gas throughout house, no hits. Told them if they smell it again to call us or their utility
Inducer wines a little, amps fine and runs very cool. All checks good. Starting pcsa
No heat inducer going bad, oiled bearings, it’s running. Ordered new part, will return tomorrow to replace Replaced inducer
PCSA PREPAID 2020 Heating Equipment Maintenance Maintenance on main house heat pump. Tested electric heat, inspected all electrical, checked filters. Tested heat pump, tested defrost, checked charge system is heating Checked unit above garage, Valerie said it was going to emergency heat. Found system out of gas, open compressor winding and bad outdoor capacitor. Last summer we added 5 lbs clean r22 at no charge to get through the summer. Added 2 lbs clean r22, could not get winding to close. Set system to emergency heat Spoke to Valerie, would like to talk to Pete Call her at the office 937-1411
Thermostat doing the same error as last time. NO HEAT Error code 44 and 41. Troubleshot system according to carrier manual, found the blower control module bad, also got bad winding readings. Quoted $1794 for new motor and module Original installer said they will cover it