130 S. DIVISION ST
Carterville, IL 62918
618-985-2502

Local Reviews
for carbondale, il

Rated 5.0 out of 5 stars based on 124 customer reviews

Awesome People, Great Service

Service has always been incredible, I really appreciate the thoroughness and openness of the work done over the visits I’ve had. It’s great that they explain what’s going on with the system, can show me the process, and are straightforward about options in order to make informed decisions.

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Excellent. Thank you.

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Reliable and Quality Service

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Excellent service

Best heating and AC company Great service, workers always give a detailed explanation of what they did

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great service I am very glad I have Charlies

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Awesome

Excellent service and very nice! Explained everything

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The best

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Great service!

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Great service

Friendly professional service

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Excellent service!!!

Justin T was great. Professional and on time. He explained everything really well and didn’t leave any kind of mess behind. Thanks Justin.

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Great

Outstanding Performance by Shawn

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Excellent service

Daniel was courteous, professional and great with our dogs.

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Charlies hvac

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Job Locations
for carbondale, il

Shawn C.

Shawn C. Job Checkin

Furnace Repair Complaint: No Heat doesn't seem to get to temperature CONDEMN furnace disconnected w and shut off gas to furnace with owners permission. Secondary heat exchanger is rotted out and inducer isn’t pulling flame well enough. Flame rolls out all over box and trips on flame sense. Confirmed with photos and showed owner photos of secondary, Pete is coming to give estimate on furnace and AC April 6th at 930. She has paid a diagnostic with card. Unit not heating. Confirmed outdoor unit operates for cooling mode.


Shawn C.

Shawn C. Job Checkin

Vacuumed hoses and drains, rain gutter was clogged, cleaned flame sensor. More observation may be needed. Heating at this time


Shawn C.

Shawn C. Job Checkin

Furnace Repair Complaint: Burners not coming on Hot air leaking back up and setting off limit. Reset limit and bumped up blower speed to help cool off exchanger better. Unit is old. Tested safe on cell readings of CO


Shawn C.

Shawn C. Job Checkin

Furnace Repair Complaint: No Heat burners light but the fan won't kick in Furnace never would re light. Cleaned pilot assembly and orifice and bi metal strip for 3 wire pilot sensor. Need to come back and clean burners. Unit still not safe to run at this time. 3/17/23 Cleaned and inspected furnaces in Apartments 1-4. Turned on gas meters to all Apartments. Furnace in Apartment #1 has a strong possibility of a cracked heat exchanger, bad blower motor, and bad blower relay which has been bypassed using the thermostat. Furnace in Apartment #2 also has a possible cracked heat exchanger, bad blower relay, and thermostat. Thermostat must have fan in the On position for system to be operational. Maintenance replaced thermostat. Furnace in Apartment #3 has a bad blower motor. All 4 systems are coming on and going off as needed.


Daniel B.

Daniel B. Job Checkin

Furnace Repair Cause of the issue was bad igniter. Replaced igniter and system came on normally. Inducer motor bearings are beginning to fail and are making a lot of noise. May need replaced in the future. System is operating normally at this time.


Daniel B.

Daniel B. Job Checkin

Furnace Repair Complaint No Heat Unit Not Coming On. Cause of the issue is bad transformer. Air handler is old enough parts will be difficult to locate. As soon as part is found, new appointment will be scheduled to install transformer. 3/17/23 Replaced transformer and found cause of why old one died. A loose wire was causing a short. Fixed wire and replaced air filter. System is operating normally at this time.


Shawn C.

Shawn C. Job Checkin

Furnace Repair Install Control Board Replaced board and found inconsistent pressure switches. Issues opening and closing from water damage. Replaced dual pressure switch kit and filter. Heating at this time. Tenant and owner have been advised more issues may arise. The inducer doesn’t sound too good and the blower has been fully submerged. For the moment the furnace works though and they will let us know if problems occur.


Pete F.

Pete F. Job Checkin

Quote to install 15.2 SEER2 3 ton York heat pump


Shawn C.

Shawn C. Job Checkin

We have board available whenever for replacement, was in stock at local supply hous. Customer has been quoted using estimates $654. Need to replace board to check further operation of furnace. Other parts may be compromised. Will not know until board is replaced. This is just s bill for diag. Customer will call to schedule replacement


Daniel B.

Daniel B. Job Checkin

Control board had shorted out due to water damage and wouldn’t send voltage to inducer motor. Replaced control board and system was operating normally afterward.


Shawn C.

Shawn C. Job Checkin

No roof leak. Need a soffit guy to look at hole in overhang. Or some kind of barn guy or construction guy.


Shawn C.

Shawn C. Job Checkin

Ac Repair - Unit was near out of refrigerant. Pressurized unit with nitrogen and could not find a leak. Pressure held. Ran vacuum on line set and charged with 4 lbs of drop in n replacement 421A.


Pete F.

Pete F. Job Checkin

Estimate for AC installation


Shawn C.

Shawn C. Job Checkin

No heat emergency time found inducer assembly burnt up, went back to shop and got new one, replaced, system is heating Part covered under warranty, labor only


Justin T.

Justin T. Job Checkin

System control board Has burnt up, causing system to not work properly, we have one on order and will come back and replace when in. Replaced board on hallway unit with the white carpet. Heating at this time