Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I am very pleased with the service provided today. We need more technicians like Gerson!
Response from Charlie's Air Conditioning & Heating:
Thank you for being a customer! We appreciate you!
Overall Experience
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Overall Experience
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Great service and service providers, very profesional
Response from Charlie's Air Conditioning & Heating:
Thank you for being a customer!
Overall Experience
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Gershon was great, professional, expedient, patient with questions.
Response from Charlie's Air Conditioning & Heating:
Thank you for being a customer!
Overall Experience
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Charlie’s Heating and air conditioning and particularly Pete have handled our AC needs for many many years. Always professional, friendly, works done properly.
Response from Charlie's Air Conditioning & Heating:
Thank you for being a customer!
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Overall Experience
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Excellent!!! Daniel was very professional, knowledgeable and helpful. Thank you Daniel.
Response from Charlie's Air Conditioning & Heating:
Thank you for taking the time to write! We appreciate you!
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Pete was professional. He took time to answer questions. Appreciate what you all do!
Response from Charlie's Air Conditioning & Heating:
Thank you for being a customer!
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Excellent service, pleasant individual
Response from Charlie's Air Conditioning & Heating:
Thank you for being a customer!
Overall Experience
Quality
Price
Convenience
Gerson was awesome - very friendly, explaining steps along the way, and offering helpful options and discussion. Everyone I’ve worked with at Charlie’s has been amazing in addition to great product and service
Response from Charlie's Air Conditioning & Heating:
Thank you so much, our team is the best! We appreciate you being a customer!
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Overall Experience
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Convenience
Daniel was very knowledgeable about the furnace and what needed to be done. He listened to my concerns and explained well what he had done while checking out my furnace. Additionally, he was friendly and pleasant to be around.
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2025 PCSA AC Check Up Prepaid AC Maintenance
2025 PCSA AC Check Up Prepaid AC Maintenance Technician checked the wire connections, replaced the filter, flushed the drain line, and made sure the thermostat was operating normally. Freon levels looked good and outdoor coil was cleaned. System is operational at this time. Air Conditioning Repair
AC Service Complaint no a/c nothing coming on Control board bad. Bypassed Y wire. Will order and return with part Replaced furnace board and installed Ecobee thermostat AC now operating properly
Upon arrival found condenser fan motor bad and fan blade damaged, replaced motor and blade and verified system operation #charlie’s
AC Maintenance PCSA 2025 a/c check up renewal 2 systems
2025 PCSA AC Check Up Prepaid AC Maintenance Technician checked the wire connections, replaced the filter with one of customers filters,flushed the drain line, made sure the thermostat was operating normally, checked the Freon levels and they were looking good, and cleaned outdoor coil.
AC Maintenance PCSA 2025 a/c check up prepaid 2 systems Technician checked the wire connections, replaced the filter on the upstairs unit and also replace the downstairs filter with one of the customers filters, flushed the drain line, made sure the thermostat was operating normally, checked the Freon levels and they were looking good, and cleaned outdoor coil.
AC Service Complaint a/c not keeping up
Air Conditioning Repair Carbondale AC not keeping up
2025 PCSA AC Check Up Prepaid AC Maintenance Completed cooling maintenance, cleaned coil, flushed drain, replaced filter, checked system operation and found no issues, made sure system is working properly System is cooling at this time
Customer had concerns about nest thermostat short cycling system, after some investigation found contactor coil shorted out and causing thermostat to short cycle, replaced contactor and verified system operation System is operational