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Overall Experience
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I am very pleased with the service provided today. We need more technicians like Gerson!
Response from Charlie's Air Conditioning & Heating:
Thank you for being a customer! We appreciate you!
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Overall Experience
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Great service and service providers, very profesional
Response from Charlie's Air Conditioning & Heating:
Thank you for being a customer!
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Gershon was great, professional, expedient, patient with questions.
Response from Charlie's Air Conditioning & Heating:
Thank you for being a customer!
Overall Experience
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Charlie’s Heating and air conditioning and particularly Pete have handled our AC needs for many many years. Always professional, friendly, works done properly.
Response from Charlie's Air Conditioning & Heating:
Thank you for being a customer!
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Overall Experience
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Excellent!!! Daniel was very professional, knowledgeable and helpful. Thank you Daniel.
Response from Charlie's Air Conditioning & Heating:
Thank you for taking the time to write! We appreciate you!
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Pete was professional. He took time to answer questions. Appreciate what you all do!
Response from Charlie's Air Conditioning & Heating:
Thank you for being a customer!
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Excellent service, pleasant individual
Response from Charlie's Air Conditioning & Heating:
Thank you for being a customer!
Overall Experience
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Gerson was awesome - very friendly, explaining steps along the way, and offering helpful options and discussion. Everyone I’ve worked with at Charlie’s has been amazing in addition to great product and service
Response from Charlie's Air Conditioning & Heating:
Thank you so much, our team is the best! We appreciate you being a customer!
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Overall Experience
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Daniel was very knowledgeable about the furnace and what needed to be done. He listened to my concerns and explained well what he had done while checking out my furnace. Additionally, he was friendly and pleasant to be around.
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Daniel was prompt, polite, knowledgeable, and took the time to help me understand the issues my system is having.
Response from Charlie's Air Conditioning & Heating:
Thank you for being a customer!
Overall Experience
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AC Service Complaint a/c not keeping up
Air Conditioning Repair Carbondale AC not keeping up
2025 PCSA AC Check Up Prepaid AC Maintenance Completed cooling maintenance, cleaned coil, flushed drain, replaced filter, checked system operation and found no issues, made sure system is working properly System is cooling at this time
Customer had concerns about nest thermostat short cycling system, after some investigation found contactor coil shorted out and causing thermostat to short cycle, replaced contactor and verified system operation System is operational
AC Maintenance PCSA 2025 a/c check up prepaid Technician checked the wire connections, replaced the filter, flushed the drain line, made sure the thermostat was operating normally, checked the Freon levels and they were looking good, and cleaned outdoor coil.
2025 PCSA AC Check Up Prepaid AC Maintenance Technician checked the wire connections, customer replaced the filter, flushed the drain line, made sure the thermostat was operating normally, checked the Freon levels and they were looking good, and cleaned outdoor coil.
2025 PCSA AC Check Up Prepaid AC Maintenance Air Conditioning Repair Carbondale Technician checked the wire connections, replaced the filter, flushed the drain line, and made sure the thermostat was operating normally. Freon levels looked good and outdoor coil was cleaned. System is operational at this time.
2025 PCSA AC Check Up Prepaid AC Maintenance Air Conditioning Repair Carbondale
Customer has concerns about system possibly not keeping up and energy bills being high, checked system operation and found no issues, charge looked fine, capacitors are fine, filter has been replaced, air temps are fine, system is doing everything it can to keep house cool and is most likely running a lot due to the heat we’ve been having System is operational
AC Service Complaint unit not keeping up Maintenance had concerns about system not keeping up, upon arrival system was running, checked pressures and found no issues, maintenance previously replaced capacitor and compressor wouldn’t turn on for a while, most likely compressor was overheated and activated when cooled down System is operational
2025 PCSA AC Check Up Prepaid AC Maintenance Air Conditioning Repair