130 S. DIVISION ST
Carterville, IL 62918
618-985-2502

Local Reviews
for carbondale, il

Rated 5.0 out of 5 stars based on 217 customer reviews

Great

Great job! He did a thorough check of the furnace and it looks like it was a loose connection in one of the wiring harnesses. Everything is working fine now. Gerson is very professional and very knowledgeable. Also just a very nice person. He does you proud just like everyone we've worked with from Charlie's! We will continue to recommend you to all of our friends


Response from Charlie's Air Conditioning & Heating:

Thank you for your kind words and for being a customer! We appreciate you!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Blower mount reset

Daniel is very thorough.


Response from Charlie's Air Conditioning & Heating:

We're so happy Daniel took great care of you! Thanks for being a customer!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service

Fast, friendly service. Very knowledgable


Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service

Daniel is always exceptional! So thorough, kind and knowledgeable!


Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellence every time!

Always excellent service!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service explained everything he was doing and price


Response from Charlie's Air Conditioning & Heating:

Thank you, we appreciate your business!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent Service

Great job!!! Knowledgeable, efficient, pleasant & kind…


Response from Charlie's Air Conditioning & Heating:

Thank you for taking the time to write us! We appreciate your business!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Grateful for awesome after hours service

Shawn was able to quickly identify a fuse failure and was prepared with a replacement. Our a/c was back up and running allowing us to have a comfortable night. Thanks Shawn!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent Service

Very Representative in performance of the job.


Response from Charlie's Air Conditioning & Heating:

Thank you for taking the time to write. We appreciate you being a customer!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great!


Response from Charlie's Air Conditioning & Heating:

Thank you for sharing your kind words! It means the world to us and to our entire team!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service and timing!


Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Friendly service

Quick response time and friendly, competent service.


Response from Charlie's Air Conditioning & Heating:

Thanks for being a customer!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Very satisfied

  • Overall Experience
  • Quality
  • Price
  • Convenience

Maintenance

Great job

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for carbondale, il

Gerson C.

Gerson C. Job Checkin

Complaint unit upstairs not heating When furnace initially turns on only one burner fires up, took manifold apart and cleaned it as well as the orifices, watched system operation and watched all burners fire off. If problem continues then it may be a flu venting issue, I was not able to access top of the roof at this time so I asked customer to keep an eye on system


Gerson C.

Gerson C. Job Checkin

Found dirty filter in furnace, also found system low on refrigerant, charged unit with 2 pounds of 410A and got better pressures, system most likely has a leak somewhere, will need to do a leak search sometime before next cooling season, no charge per Steve System is operational


Daniel B.

Daniel B. Job Checkin

Heating Maintenance PCSA 2024 Heating Check Up Prepaid


Gerson C.

Gerson C. Job Checkin

Furnace Repair Carbondale Customer had concerns about upstairs furnace not kicking on, tested furnace multiple times and found no issues, turned thermostat on and off to test system operation and all burners fired up every time System is operational


Gerson C.

Gerson C. Job Checkin

2024 PCSA Heating Check Up Renewal Heating Maintenance Completed heating maintenance, coils are clean, replaced filter, checked system operation and found no issues, made sure system is working properly System is heating at this time


Gerson C.

Gerson C. Job Checkin

Furnace Repair Customer had concerns about furnace not lighting, ran furnace multiple times and found no issues, checked all connections, pressure switch tubes are clear, drain is clear, filter is clean, verified system operation System is heating at this time


Gerson C.

Gerson C. Job Checkin

Furnace Repair Carbondale 2024 PCSA Heating Check Up Renewal Heating Maintenance Completed heating maintenance, cleaned flame sensor, burners, and drain, filter is clean, checked system operation and found no issues, made sure system is working properly System is heating at this time


Gerson C.

Gerson C. Job Checkin

Upon arrival breaker was tripped, reset breaker and found system low on refrigerant, charged unit with 2 pounds of R22 and got better pressures. System is cooling at this time


Daniel B.

Daniel B. Job Checkin

Furnace Repair Carbondale 2024 PSCA Heating Check Up Renewal Heating Maintenance


Gerson C.

Gerson C. Job Checkin

Furnace Repair Carbondale 2024 PCSA Heating Check Up Start Heating Maintenance Completed heating maintenance, cleaned flame sensor and drain, filter is in good condition, checked system operation and found no issues, checked for gas leaks and found none, made sure system is working properly System is heating at this time


Gerson C.

Gerson C. Job Checkin

Furnace Repair Carbondale Complaint unit not operating fan is running but not heating or cooling Found resettable limit tripped, after resetting switch found AC turning on when calling for heat and cooling, found “Y” wire touching “W” inside thermostat, corrected wiring and verified system operation System is cooling at this time


Gerson C.

Gerson C. Job Checkin

Furnace Repair Carbondale Heating Maintenance PCSA 2024 Heating Check Up Prepaid Completed heating maintenance, cleaned flame sensor and drain, filter is in good condition, checked system operation and found no issues, checked for gas leaks and found none, made sure system is working properly System is heating at this time


Gerson C.

Gerson C. Job Checkin

Furnace Repair Carbondale Heating Maintenance 2024 Heating Check Up Completed heating maintenance, cleaned flame sensors, drains, and burners, east sanctuary furnace had a bad gas valve so I replaced it, checked system operation in all systems and found no more issues All systems are heating at this time


Gerson C.

Gerson C. Job Checkin

Furnace Repair Carbondale Heating Maintenance PCSA 2024 Heating Check Up Prepaid Completed heating maintenance, coils are clean, replaced filters, checked system operation, system was low on gas, charged unit with a pound of refrigerant and got better pressures, made sure system is working properly System is heating at this time


Gerson C.

Gerson C. Job Checkin

Furnace Repair Found dead blower motor, ordered motor from supply house and will be back in a few days to replace it 10/25/24: returned to replace blower motor, verified system operation System is operational