130 S. DIVISION ST
Carterville, IL 62918
618-985-2502

Local Reviews
for carbondale, il

Rated 5.0 out of 5 stars based on 196 customer reviews

Excellent Service

Justin was very friendly and professional!

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Excellent service

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Good tech, terrible price

Our tech justin showed up early. He was clean and friendly and helpful when asked questions. I would be glad to have him again. However, we feel STRONGLY overcharged, for the amount of time and service provided. Nearly $400 for under an hours work. I have a hard time believing whatever chemical was used, was that pricey. it feels like the situation was strong armed to get maximum dollars. Not by your friendly technician, Justin, but by whatever negotiations he got hooked into by the company.

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Five Star Company

Charlie’s Cooling and Heating is an awesome company. Gerson, my service tech was friendly, knowledgeable, and efficient. I’m so glad I called Charlie’s!

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Daniel is the best


Response from Charlie's Air Conditioning & Heating:

Thank you for sharing your kind words with us. It means the world to us and to our entire team!

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Great personality

Tech took his time to make sure all was working properly .

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Excellent work

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Very professional, friendly and prompt!!

Steve is top notch. Always concerned before during and after his work. Always remembers the work that he has done for you and makes sure you’re happy with it. Steve and the rest of the team are very busy but make sure they can get to you ASAP. That’s all you can ask for.


Response from Charlie's Air Conditioning & Heating:

Thank you for your kind words! We appreciate your business and we're so happy to serve you!

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Excellent service & Very honest

It’s always a pleasure to work with Charlie’s. Very honest and honorable company and employees. Will be using the services again in the future!!

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Great

Good job as usual highly recomend shawn

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great service I am very glad I have Charlies

Gerson was very efficient


Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer! We appreciate you!

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Great!

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Excellent service from Justin

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Awesome Service As Always

Justin was great, he came for a seasonal check-in after I had new units installed after he had been here once before when the old system was still here. He was very kind, helpful, and explained things thoroughly. The team at Charlie’s is always fantastic and greatly appreciated!


Response from Charlie's Air Conditioning & Heating:

We're glad Justin took great care of you! Thanks for being a customer, give us a call any time!

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Excellent Service!

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Job Locations
for carbondale, il

Daniel B.

Daniel B. Job Checkin

AC Service Complaint no cool


Daniel B.

Daniel B. Job Checkin

No AC


Daniel B.

Daniel B. Job Checkin

AC Service Compliant No Cool


Shawn C.

Shawn C. Job Checkin

AC Maintenance PCSA 2024 AC Check Up Free w/ Install Verified operation, vacuumed package unit drain, charge is good, cleaned outdoor coil


Shawn C.

Shawn C. Job Checkin

Ac check

Ac check

Daniel B.

Daniel B. Job Checkin

AC Service Complaint no cool


Daniel B.

Daniel B. Job Checkin

No AC


Justin T.

Justin T. Job Checkin

AC Maintenance Start PCSA 2024 AC Check Up. System is cooling efficiently at this time, outdoor condenser has been cleaned, housing has been scrubbed, drain has been flushed, and refrigerant charge is good. All other checks are great at this time.


Justin T.

Justin T. Job Checkin

AC Service Complaint no cool unit that controls living room. System had a bad capacitor, replaced and verified operation.


Justin T.

Justin T. Job Checkin

AC Service Complaint no cool thermostat not operating


Daniel B.

Daniel B. Job Checkin

AC Maintenance PCSA 2024 AC Check Up 3 Systems Renewal


Daniel B.

Daniel B. Job Checkin

2024 PCSA AC Check Up Renewal AC Maintenance


Gerson C.

Gerson C. Job Checkin

Replaced TXV on air conditioning unit, pressure test system to ensure no leaks, evacuate unit to 500 microns, test operation and adjust charge as necessary Price includes part, labor, brazing materials and 1 year warranty


Justin T.

Justin T. Job Checkin

System low on 22, charged amen verified operation. System is cooling at this time.


Justin T.

Justin T. Job Checkin

System low on 22, charged and verified cooling.