130 S. DIVISION ST
Carterville, IL 62918
618-985-2502

Local Reviews
for marion, il

Rated 4.9 out of 5 stars based on 253 customer reviews

excellent

Gerson is excellent and a great personality. I always enjoy visiting with him He is a great asset to you company.


Response from Charlie's Air Conditioning & Heating:

We're so happy Gerson took great care of you, thanks for being a customer!

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Greatjob

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Amazing service!

A critical component in my ac went out the day before my family was coming into town for a visit and Charlie’s saved the day! I noticed my ac wasn’t getting as cool as it should so I called Charlie’s and they came over to see what was the matter. It turns out a critical component was out. The tech called around but this component was hard to find for my older unit. He said they would have one ordered and rushed. Then I got a call the next day that they had searched their warehouse and found one! The good people at Charlie’s came over right over and had my ac running in no time. Great service and honest people that will bend over backwards to help you in your time of need. Plus, every tech that has ever come to my house has been incredibly nice and helpful and they have all loved visiting with my dogs!

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Super helpful and knowledgeable

Shawn was a great tech. Explained everything he was doing so I could understand it.

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Great service!

Very helpful and efficient

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Verygood

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Excellent Service

We’re always happy with Charlie’s! They are friendly and fair.


Response from Charlie's Air Conditioning & Heating:

We appreciate your business, thank you for being a customer!

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Great service

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Stellar experience

Charlies never fails to deliver on time, professional service. They communicated their tasks and went to work. No surprises. 10 of 10


Response from Charlie's Air Conditioning & Heating:

Thank you for your kind words, we appreciate you!

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Exactly why we chose Charlie’s for our service!

Always reliable and trustworthy service to take care of my heating and cooling systems! Can’t find any better than they are!


Response from Charlie's Air Conditioning & Heating:

Thank you for your kind words and for being a customer! Give us a call anytime!

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Excellent Service!

Great job

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Excellent


Response from Charlie's Air Conditioning & Heating:

We thank you for sharing your positive experience. It made our day.

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Excellent

Daniel is knowledgeable and courteous.

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Always good service!

We've been doing business with Charlie's Heating and AC for many years. We've always been pleased and satisfied with their work and their great and friendly staff. Everyone seems to be very honest.


Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer, we appreciate you! Don't hesitate to call us any time.

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Very effective time management

Steve is the only technician I know that could have completed this work so quickly and efficiently.

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Job Locations
for marion, il

Gerson C.

Gerson C. Job Checkin

Completed cooling maintenance, cleaned coil and filter, checked system operation, found unit low on gas, charged unit with a pound of refrigerant and got better pressures, made sure system is working properly System is cooling at this time


Gerson C.

Gerson C. Job Checkin

Air Conditioning Repair Completed cooling maintenance, cleaned coil, filter is provided by customer, checked system operation and found no issues, made sure system is working properly System is cooling at this time


Daniel B.

Daniel B. Job Checkin

Air Conditioning Repair 2024 PCSA AC Check Up Renewal AC Maintenance


Pete F.

Pete F. Job Checkin

AC replacement pricing, Marion IL Air Conditioning Installation


Gerson C.

Gerson C. Job Checkin

Completed cooling maintenance, cleaned coil, flushed drain, replaced filter, checked system operation and found no issues, customer had concerns about return duct sweating in basement, explained to customer that this is caused by the humidity making condensation on the duct and is normal. System is cooling at this time


Gerson C.

Gerson C. Job Checkin

Customer had concerns about outdoor unit not turning on when fan runs, fan setting in thermostat was set to on, turned temperature down and AC kicked on. Checked pressures and found no issues System is cooling at this time


Gerson C.

Gerson C. Job Checkin

AC Maintenance PCSA 2024 AC Check Up Renewal Completed cooling maintenance, cleaned coil, flushed drain, filter is provided by customer, checked system operation and found no issues, made sure system is working properly System is cooling at this time


Gerson C.

Gerson C. Job Checkin

2024 PCSA AC Check Up Renewal AC Maintenance Completed cooling maintenance, cleaned coils, flushed drain, filter is provided by customer, checked system operation and found no issues, made sure system is working properly System is cooling at this time


Daniel B.

Daniel B. Job Checkin

HVAC Service No AC AC Repair


Daniel B.

Daniel B. Job Checkin

HVAC Service AC Maintenance 1x AC Check Up


Daniel B.

Daniel B. Job Checkin

HVAC Service AC Service Complaint no cool outdoor unit making noise AC Repair


Daniel B.

Daniel B. Job Checkin

AC Repair HVAC Service AC Maintenance Complaint no cool


Gerson C.

Gerson C. Job Checkin

Upon arrival, system was calling for cooling but nothing was on, restarted breaker and found system to be operational, checked pressures and air temps, checked wire connections and found no issues, it’s possible that there was a “communication” issue between air handler and outdoor unit. System is cooling at this time


Gerson C.

Gerson C. Job Checkin

AC Maintenance PCSA 2024 AC Check Up Prepaid Completed cooling maintenance, cleaned coils, flushed drains, filters are clean, checked system operation and found no issues, garage unit contactor is getting burnt up, recommended replacing contactor and customer wants to wait till the next visit to replace contactor Both systems are cooling at this time


Gerson C.

Gerson C. Job Checkin

Evaporator coil had been frozen up, found unit low on gas, charged unit with 3 pounds of refrigerant and got better pressures, will need to schedule a leak search System is cooling at this time