130 S. DIVISION ST
Carterville, IL 62918
618-985-2502

Local Reviews
for marion, il

Rated 4.9 out of 5 stars based on 221 customer reviews

Always excellent!

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Great service

Daniel always does a great job

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Excellent service

Always gets right to work.

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Excellent service

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Great service!!


Response from Charlie's Air Conditioning & Heating:

Thanks for sharing your review with us and the community.

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Great. Absolutely great.

Thankful for help and polite.

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Excellent professional service

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Very professional and speedy repair your heating unit

Extremely fast when scheduling an appointment and very professional and efficient when completing the repair. Will use this business for all of our future heating/air needs


Response from Charlie's Air Conditioning & Heating:

Thank you so much for taking the time to write! We appreciate you being a customer, give us a call any time!

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Great service

On time, did a great job took my old filters with him, got them out of my way Charlies is the best.

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Great service

Shawn helped me out with the humidifier controls

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Thank you for excellent service

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Excellent service

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Excellent

Justin is very professional and courteous.

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Stellar experience

Once again, on time (actually early), kept me informed of the progress, answered my questions and were completely professional. Clean courteous employee. (Justin i believe, im horrible with names, sorry). Great experience. 10 of 10.


Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer!

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Great service

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Job Locations
for marion, il

Gerson C.

Gerson C. Job Checkin

2023 PCSA Heating Check Up Prepaid Heating Maintenance Completed heating maintenance, coils are clean, used filters in basement to replace old ones, checked system operation and found no issues, made sure system is working properly System is heating at this time


Gerson C.

Gerson C. Job Checkin

HVAC Service 2023 PSCA Heating Check Up Prepaid Heating Maintenance Completed heating maintenance, coils are clean, filters are provided by customer, checked system operation and found no issues, made sure system is working properly System is heating at this time


Justin T.

Justin T. Job Checkin

Heating Repair Thermostat was malfunctioning, replaced under warranty and verified operation.


Daniel B.

Daniel B. Job Checkin

Furnace Repair Cause of the issue was bad condenser fan motor. Fan motor was installed on February 1st and failed February 21st. Motor bearings appeared to be making a lot of noise and not coming up to full speed. Replaced fan motor under warranty and slightly turned up speed on condenser fan motor regulator.


Pete F.

Pete F. Job Checkin

Cellulose install in walls


Justin T.

Justin T. Job Checkin

Heating Repair Replace leaking indoor coil, pressure tested system to ensure no additional leaks, evacuate system to remove all contaminants, and charged to proper levels of refrigerant 2 year warranty on all repairs.


Gerson C.

Gerson C. Job Checkin

Heating Service 2023 PSA Heating Check Up Prepaid Heating Maintenance Completed heating maintenance, coils and filters are clean, checked system operation and found no issues, made sure both systems are working properly Both systems are heating at this time #charlie’s


Gerson C.

Gerson C. Job Checkin

HVAC Service 2023 PCSA Heating Check Up Renewal Heating Maintenance Completed heating maintenance, filters are provided by customer, coils are clean, cleaned flame sensor and drain, checked system operation and found no issues, installed Smart Lennox thermostat and programmed thermostat to customers preferences Both systems are heating at this time


Gerson C.

Gerson C. Job Checkin

Currently resolving issues with a Carrier Infinity 59MN7 gas furnace for a client in Marion, IL. Diagnosed and rectified a faulty pressure switch, ensuring smooth operation and consistent heating.


Steve R.

Steve R. Job Checkin

Currently repairing a Lennox EL296V gas furnace for a client in Marion, IL. Identified and replaced a malfunctioning flame sensor, ensuring proper ignition and heating operation. Conducting thorough testing to verify the system's functionality and reliability, providing optimal warmth and comfort for the homeowner.


Daniel B.

Daniel B. Job Checkin

Furnace Repair No Heat. Cause of the issue was the control board was randomly dropping power going to the pressure switch causing a code #31. Customer will need a new control board in the near future. Recommended customer considers replacing furnace before she replaces the control board and possibly the inducer motor.


Daniel B.

Daniel B. Job Checkin

HVAC Service 2023 PCSA Heating Check Up Prepaid Heating Maintenance Checked wire connections. Customer replaced filters recently. Thermostat is operating normally. Heat strips are operating normally. Puron levels were a little low. Added 1 lb of R-410A. Everything else was clean and checked out well. System is operating normally at this time.


Daniel B.

Daniel B. Job Checkin

HVAC Service Performing a routine check up on this Goodman heat pump.


Daniel B.

Daniel B. Job Checkin

Furnace Repair Cause of the issue was a bad relay inside air handler which was keeping the blower and heaters from coming on. Replaced relay and checked system operation. System is operating normally at this time.


Pete F.

Pete F. Job Checkin

Quote for replacement of existing heat pumps as well as installation of 3 new heat pump systems