130 S. DIVISION ST
Carterville, IL 62918
618-985-2502

Local Reviews
for marion, il

Rated 4.9 out of 5 stars based on 310 customer reviews

Great service

A Very qualified technician, professional, quality service, and personable. I give them 5 out of 5 Thank you Pete

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Quick and affordable!

Charlie himself (and his son) came and saw to our problem. It turned out to be sort of a non-issue, but they still didn't charge us an arm and a leg for coming to check on it (and cleaned a few things out in our A/C system which was nice). They also could get to us much sooner (like, a week earlier) than other local companies. Will be calling them again!

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Awesome team

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Daniel is awesome!

Great service. He is great at his job. And quite knowledgeable!

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Gold Star service from Pete‼️

Extremely Polite & Kind ness from this Company‼️


Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer!

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Great service

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Super Service

Very thorough, found the problem , had my air conditioning running again very quickly!

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Excellent service!

Daniel is always polite and explains the results of his inspection. We’re always pleased with the service from all of Charley’s technicians.

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Wonderful customer service

Gerson was on time, polite (he called me sir) and was forthcoming with the information he needed to relay to me. They even came at an earlier date than I scheduled after calling to confirm it was OK. 10 of 10

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Excellent Service!

Daniel is courteous, punctual, and very efficient in doing the check ups on my two heat pumps. He takes time to explain everything in an easy to understand manner and always gives an opinion on anything needed with the customer’s best interest in mind. He is very personable and an excellent representative of Charlie’s Air Conditioning & Heating.

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A+

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Excellent service

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Excellent service

Very happy. Technician was courteous, efficient, and knowledgeable.


Response from Charlie's Air Conditioning & Heating:

Thank you for leaving a review, we appreciate you being a customer!

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Excellent Friendly Service

Great service as always! Thanks, Pete if anybody needs anything done heating or air I highly recommend Charlie's their staff is always knowledgeable and very friendly!


Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer, we appreciate you!

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Annual service

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Job Locations
for marion, il

Pete F.

Pete F. Job Checkin

Air Conditioning Repair Marion Customer had concerns about refrigerant levels. Checked system operation 10 Deg super heat 14 Deg drop Washed condenser coil Inspected secondary drain pan for water Flushed main drain line Customer to replace filter


Daniel B.

Daniel B. Job Checkin

AC Service Complaint unit frozen up they have system shut off


Pete F.

Pete F. Job Checkin

Air Conditioning Repair Marion AC Service Complaint a/c freezing up Found system low of R22 Added refrigerant and pressures now normal


Daniel B.

Daniel B. Job Checkin

Air Conditioning Repair Marion 2025 PCSA AC Check Up Prepaid AC Maintenance


Daniel B.

Daniel B. Job Checkin

Air Conditioning Repair Marion 2025 PCSA AC ONLY Check Up Renewal AC Maintenance


Daniel B.

Daniel B. Job Checkin

Building #9 was having issues. Cause of the issue was a bad heat relay on north system. This is what caused the thermostat to fail and damaged the low voltage fuses. Replaced relay and tested system operation. Found a minor gas leak on the north system. Repaired leak. And the middle system was having a polarity issue with the board. Adjusted the wiring to solve this issue. All 3 systems are operating in heat and ac mode.


Daniel B.

Daniel B. Job Checkin

2025 PCSA AC Check Up Prepaid AC Maintenance


Pete F.

Pete F. Job Checkin

2025 PCSA AC Check Up Prepaid AC Maintenance Customer provided filters Checked operation, cleaned coil, and flushed drain


Daniel B.

Daniel B. Job Checkin

Complaint room 3 has water issue, and room 9 thermostat not operating properly


Daniel B.

Daniel B. Job Checkin

No AC/Bad Thermostat


Pete F.

Pete F. Job Checkin

AC Service Complaint no cool not blowing cold air Found disconnect off. Turned on disconnect and system now running. 15 Deg drop and good Freon levels. Condenser fan a little noisy but running at this time.


Daniel B.

Daniel B. Job Checkin

No AC


Daniel B.

Daniel B. Job Checkin

No AC


Daniel B.

Daniel B. Job Checkin

Air Conditioning Repair Marion 2025 PCSA AC Check Up Prepaid AC Maintenance


Daniel B.

Daniel B. Job Checkin

Air Conditioning Repair Marion AC Maintenance PCSA 2025 a/c check up prepaid