130 S. DIVISION ST
Carterville, IL 62918
618-985-2502

Local Reviews
for marion, il

Rated 4.9 out of 5 stars based on 228 customer reviews

A+

  • Overall Experience
  • Quality
  • Price
  • Convenience

Prompt and excellent service

Reliable, dependable, professional, and friendly. This customer highly recommends Charlie’s for your air conditioning and heating needs.


Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent Service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent Service

Most professional and polite. Wore shoe coverings while inside the house. Very knowledgeable and explained what needed to be done. I highly recommend Charlie’s for any of your heating/air conditioning needs.


Response from Charlie's Air Conditioning & Heating:

Thank you for your kind words and for a being a customer, Dan!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great

Good job very polite

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Always excellent!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

Daniel always does a great job

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service

Always gets right to work.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service!!


Response from Charlie's Air Conditioning & Heating:

Thanks for sharing your review with us and the community.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great. Absolutely great.

Thankful for help and polite.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent professional service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Very professional and speedy repair your heating unit

Extremely fast when scheduling an appointment and very professional and efficient when completing the repair. Will use this business for all of our future heating/air needs


Response from Charlie's Air Conditioning & Heating:

Thank you so much for taking the time to write! We appreciate you being a customer, give us a call any time!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for marion, il

Shawn C.

Shawn C. Job Checkin

All hooked up


Shawn C.

Shawn C. Job Checkin

HVAC Service Complaint unit not keeping up Unit was 2.5 lbs low on 410A. Cannot guarantee refrigerant. Customer knows his options. No leak search or repairs conducted at this time. Model and serial updated


Shawn C.

Shawn C. Job Checkin

AC repair

AC repair

Shawn C.

Shawn C. Job Checkin

2024 PSCA AC Check Up Renewal AC Maintenance All checks good customer has been given rough estimate on new equipment. Pete coming out tomorrow. However system is adequately cooling at this time


Shawn C.

Shawn C. Job Checkin

AC check

AC check

Daniel B.

Daniel B. Job Checkin

HVAC Service Complaint clogged drain


Shawn C.

Shawn C. Job Checkin

2024 PCSA AC Check Up Renewal AC Maintenance Operations checks are good, cleaned outdoor coil, filters clean upon inspection, flushed out condensate drain.


Shawn C.

Shawn C. Job Checkin

AC check

AC check

Pete F.

Pete F. Job Checkin

I provided a detailed quote for replacing a heat pump in Marion, IL. The process included a thorough evaluation of the existing unit's capacity and efficiency, selection of a compatible, energy-efficient model, and calculation of load requirements. The proposal also outlined the necessary electrical upgrades, including circuit adjustments and thermostat integration, to ensure optimal functionality and compliance with safety standards.


Daniel B.

Daniel B. Job Checkin

Today, I serviced a client's HVAC system experiencing poor airflow. After inspecting the ductwork, I discovered a blockage in the main supply line. Using my inspection camera, I precisely located the obstruction and removed it, restoring proper airflow throughout the home. I also replaced the air filter to optimize system performance.


Daniel B.

Daniel B. Job Checkin

2024 PSCA AC Check Up Prepaid AC Maintenance


Steve R.

Steve R. Job Checkin

Thermostat lock box John picked up from shop


Daniel B.

Daniel B. Job Checkin

AC Maintenance PCSA 2024 AC Check Up Prepaid


Daniel B.

Daniel B. Job Checkin

No AC


Shawn C.

Shawn C. Job Checkin

AC check

AC check