Very informative. Educated us on ac care. Friendly ,polite service. I appreciate it. Thank you
Overall Experience
Quality
Price
Convenience
Phil always does an excellent job. He is very knowledgeable and honest.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Daniel, explained everything he was doing as he did it. Answered all my questions and was not pushy. He offered me several options. I am staying with Charlie’s for my new unit.
Overall Experience
Quality
Price
Convenience
News was bad but the technician was very informative and polite.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Water In Floor - We did check up 2 weeks ago and now they are experiencing water in the floor around air handler this new install topped off charge. Set up leak search.
PCSA 2021 RENEWAL AC MAINTENANCE. Completed ck added customers R-22 spray coil each visit
Water in floor. Start PCs a completed A/c ck call for fall ck
Customer has a PCSA visit due at this time. AC Not Coming On System was extremely low on Freon. System needed at least 7 lbs of Freon. System replacement recommended.
AC Not Cooling Well Cause of the issue was bad high pressure switch. Replaced pressure switch (Warranty). System is operating normally at this time.
Complaint AC not cooling properly Cause of the issue was system was a half lb low on R-410A and the system holds a total of between 4 and 5 lbs. Customer will be replacing filter and cleaning outdoor coil to keep system running smoothly. Other than that system operating normally at this time.
Unit upstairs smells like there is something burning Found trace amounts of oil residue on blower motor. But amp draw for blower motor is normal and the motor is not getting hot during operation. All wires appear to be in good condition and not seeing any signs of wear or damage. Strange smell could be coming from the coil once the ac shuts off, the blower motor could be trying to fail, or the electric heat could be coming on independently. Not seeing any other possible causes at this time. Left blower motor on to monitor for changes.
PCSA 2021 RENEWAL AC MAINTENANCE Blower motor is drawing a lot of power on start up. System may need a little Freon in the future. Will monitor for changes during future check ups. Everything else was clean and checked out well. System operating normally at this time.
Air Conditioning System Maintenance Blower motor needed a new capacitor. Outdoor coil needed new capacitor. Everything else was clean and checked out well. Freon levels and electrical components look good. System operating normally at this time.
AC Maintenance summer 2021, cleaned drain, washed condenser, inspected electrical, checked charge, system is cooling. Outdoor capacitor is below rating, but still within 5%tolerance
PCSA 2021 PREPAID AC CHECK UP, found outdoor capacitor and hard start melted. Replaced capacitor under our in house 2 year warranty, replaced hard start kit. Tested ac, washed condenser, checked charge system is cooling
PCSA 2021 AC Check Up Prepaid Contactor on outdoor coil is looking a little worn. My need replaced next summer. Everything else was clean and checked out well. System operating normally at this time.
NO AC / Outside unit not coming on Dead compressor was the cause. New system recommended.
Replaced filter customer provided, replaced batteries in thermostat AC system is operating normally at this time.
Cause of the issue was wire had shorted out and burned out the inside of the compressor. Full AC replacement STRONGLY recommended due to sludge and oil buildup inside copper lines.