Nothing but professional. Daniel was very informative and very courteous. The best service we have ever had. Why call the rest when Charlie's is the best
12/14/23: Completed heating maintenance for all furnaces, replaced all filters and cleaned flame sensors, all blower capacitors were in good condition except for one which I replaced in furnace #4. All systems are heating at this time
HVAC Service Furnace Service Agreement 2023 PCSA Heating Check Up Prepaid Completed heating maintenance, coils are clean, replaced filter, checked system operation and found no issues, made sure system is working properly System is heating at this time
Upon arrival thermostat was blank, found battery corrosion on one of battery terminals, cleaned battery corrosion as best as possible and ran furnace for a little while, also replaced filter with one that was next to the furnace System is heating at this time
Returned and replaced defrost and ambient sensors on outdoor coil. Checked system operation. System is operating normally at this time.
2023 Fall Check Up PCSA Prepaid Checked wire connections. Replaced filter. Heat strips are operating normally. Puron levels are within range. Thermostat is operating normally. Checked defrost mode on outdoor coil. Ambient sensor appears to have failed which will prevent the system from going into defrost mode when needed. Recommend replacement when possible.
No cooling north AC unit, found capacitor reading zero, wire was burnt off contactor as well. Replaced capacitor, fixed wire, had to run a hose on the compressor to cool it off, unit started, checked charge, unit is cooling
Air Conditioner Maintenance. System was at least 2 lbs low on R-410A. Sequencer was also stuck on keeping one of the electric heat strips from shutting off. Replaced sequencer and performed system check up. System is operating normally at this time. Customer may want a estimate on a new system or leak search and repair in the near future.
2023 Spring Check Up PCSA Renew Wasn’t able to detect any sounds. Most likely cause of the issue is metal in the cabinet rubbing under certain conditions. Everything else was clean and checked out well. System is operating normally at this time.
2023 Spring Check Up PCSA New Lots of ants inside outdoor coil. Notified customer of situation to help prevent further infestation. Everything else was clean and checked out well. System is operating normally at this time.
Installed 4 iWaves provided by Sunny. Attached all of them to the housing, tested all 4 cleaners and furnaces, run check ok
PCSA 2022 Heat Pump maintenance Prepaid Everything was clean and checked out well. System is operating normally at this time.
System was 1 lb low on R-410A. Capacitor on outdoor coil was also very weak and needed replaced. Customer will be cleaning the outdoor coil in the near future. System is operating normally at this time.
Cause of the issue was dead compressor. System will not start. Recommend system replacement.
2022 Spring Check Up PCSA Renew 5/20/22 Cause of the issue was dead fan motor. Installed temporary motor until replacement motor arrives. 6/8/22 Replaced motor and performed check up. Everything else was clean and checked out well. System is operating normally at this time.
1x a/c check up. Found condenser fan motor was locked up. Replaced motor and verified operation. Unit is operating at this time. System is running without filters. I highly recommend adding filters to system. Blower motor on indoor unit is not running efficiently due to dust build up, caused by lack of filters. I recommend we take blower out and clean it. Cost will be 150$.