Upon arrival to the location, I met with Helena and Luis who showed me inside. They explained that they started to see water come from the wall behind the toilet after their grandson was showering in the other bathroom. They also mentioned they turned off the main valve. The leak from coming from the blockage, and was coming from underneath the toilet. I confirmed after flushing the toilet and going into the other shower and seeing the sewer residue on the shower floor. Moreover, there wasn’t an accessible cleanout, and the home was two stories. I gave them the only option I could and they agreed. Moreover, I removed the toilet and began snaking through the soil stack which was holding water. Once the water dropped, I went another 15 feet and ran water in both bathrooms for over ten minutes and nothing backed up. I then got toilet reset and flushed numerous times. In conclusion, all is functioning accordingly. Remove/ Reset toilet to clear blockage (Up to 75 feet) IN SOME CASES, T