Upon arrival for the recall, customer informed me that there was a leak from the heater that was getting into her carpet and it was a pretty substantial leak. As soon as I received the call, I was dispatched to her house to try and solve the problem. When I arrived, I noticed that The three-quarter ball valve and the 90 had a pinhole leak that was leaking under pressure pretty substantially. The leak went down and overflowed the pan, which also got into the carpet. After draining the heater down and removing it by unswayed the fittings and re-solder the entire system. I waited for an hour while the heater was under pressure and I turned down the temperature 5° there were no leaks and Entrusted was contacted.