John, the plumber was called to the customers home today because they got a penny stock in the garbage disposal. When technician arrived, he spoke with the tenant and because it was the tenants fault that the penny fell in the disposal, it was the tenants responsibility to fix the issue Technician will attempt to remove penny from garbage disposal, and unjam the unit if technician is on successful customer will have to replace the unit. The penny was removed, and the garbage disposal is now operational.