Customer has a leaking water heater located in the mother-in-law quarters. The water heater is from 1998. Customer does not have a shut off valve for the water to the unit. So, in order to shut off the water to do any work regarding the water heater, customer will have to contact the city to shut it off from the meter. Technician will give the customer a few options. After speaking with the homeowner, she’s juggling between the two options which will be either replacing the heater or just removing it. Customer is planning to sell the property shortly. Customer will contact John the plumber and the city on a later date to remove the unit.