Shane has been to our home on multiple occasions to fix a couple of small items. He is extremely pleasant to deal with, courteous, clean, respectful of our home, and knowledgeable. My only complaint is that the company is way more expensive than most. This is because of their guarantee for every repair they do. Well, guarantee or not, they charge $250 to replace the water supply valve on one toilet during a previous visit because it involved shutting off the main water supply. In other words, going outside and flipping a valve from "on" to "off". Something I could do myself in 30 seconds.
