Upon arrival to the location, I met with homeowner isa who came downstairs to open the front door for us to the building. When we got upstairs she began explaining how they’ve been at the place for some time and they’ve changed all the appliances and noticed lack of water pressure in the kitchen faucet. Moreover, One of the bathroom faucets also is lacking hot water. The bathroom faucet was existing to the unit when they moved in and they’ve replaced the kitchen faucet 3 years ago. They also wanted us to check the emergency shut off valves. I offered to evaluate the entire system, which I did and brought up to her attention what was concerning. Furthermore, The water heater is 12 years old, the majority of the emergency shut offs are frozen and her faucets aren’t working properly. In addition, I asked isa and her husband for a few minutes to build some solutions for all that was discussed. When I got back, we went over everything, isa found the numbers a little pricey, but they’re lean