Customer contacted us regarding a sewer stoppage at their unit. Upon arrival, I was shown an exterior PVC clean-out that was actively overflowing. I provided an estimate to clear the blockage using a K60 sewer machine, which was approved by the customer. After successfully clearing the stoppage, I performed a complimentary camera inspection of the sewer line. During the evaluation, I identified a section of compromised PVC pipe with visible root intrusion. I then located the exact area of the damaged pipe and provided the customer with an estimate for the necessary repair. While the sewer line is currently draining, I advised the customer that this is a temporary solution. The root intrusion will continue to worsen over time, and the affected section of piping will ultimately need to be excavated and replaced to prevent future backups.