We met with the homeowner regarding an ongoing issue with his shower. He had already attempted to replace some parts himself, but the problem persisted. After assessing the situation, we presented two options: 1. Rebuild the existing shower valve. 2. Replace the entire shower valve assembly. We thoroughly explained the pros and cons of each approach. After consideration, the homeowner chose to move forward with a full shower valve replacement. Since he signed the estimate and provided a deposit during our visit, we extended a discount on the service. We are scheduled to return tomorrow—or based on his final scheduling with the office—to perform the shower valve replacement. Additionally, we recommended replacing the electrical switch on the water heater. However, the homeowner declined an estimate, stating that he would handle it himself.