Customer called regarding a potential toilet stoppage caused by a small plastic measuring spoon being flushed. Upon arrival, I spoke with the homeowner, who mentioned that the toilet had been flushing poorly even before the incident. I provided an estimate to use a toilet auger to attempt to clear any possible obstruction. During inspection, I also discovered that the existing multi-turn emergency shut-off valve was leaking when operated. I provided an additional estimate to replace it with a new quarter-turn valve, which was approved. The emergency shut-off valve was successfully replaced with no issues or leaks. I then used a toilet auger to check for blockages; no obstructions were found. However, the toilet continued to flush slowly, consistent with the homeowner’s earlier description of the issue. I advised that the toilet is old and past its life expectancy, and recommended replacement for improved performance.