1ST TIME CALLING JOHN THE PLUMBER SERVICE! FROM MAKING THE CALL SPEAKING TO TRACY SHE UNDERSTOOD MY NEEDS TO HELP! SHE KEPT ME INFORMED BY PHONE CALL AND EMAIL BY WHEN AND WHO THE TECHNICIAN WOULD COME OUT IT WAS KIM SMITH! PHENOMENAL, POLITE VERY KNOWLEDGEABLE. INITIALLY HAD A LEAK RECEIVED A CURTIOUS LETTER BY MY CITY MY ORIGINAL PLUMBER HAD PASSED ON CHRISTMAS SO I GOOGLED BEST PLUMBER IN MY AREA AND JOHN THE PLUMBER CAME UP AND I ONLY CALLED HIM! KIM CAME OUT HAD LEAK IN TOILET FLAMPER AND BULBCOCK ALSO FOUND MY 2001 WATER HEATER WAS LEAKING, YET I STILL HAD A LEAK AND KIM CALLED MY CITY TO COME OUT TO RULE OUT THEM! TURNED OUT MY MAIN LINE WAS THE ISSUE, THE NEXT DAY KIM SMITH CAME OUT AND THEN JOINED WITH RICH TO HELP DIG AS THERE IS LIME ROCK AND CORAL ROCK UNDER MY HOME WHICH I HAD NO IDEA ! BOTH KIM AND RICH EXPLAINED THIS IS HOW HOMES WERE BUILT IN MARGATE AND CORAL SPRINGS! THERE QUALITY OF WORK AND PRICE WAS UP FRONT NO HIDDEN FEES! HONEST SERVICE! IF YOU EVER NEED ANY PLUMBING SERVICE LOOK NO FURTHER CALL JOHN THE PLUMBER YOU WILL BE GLAD YOU DID!
