We arrived at the home of Rene, who is a team member from our office, to diagnose a reported backup. We accessed the cleanout located on the side of the home and ran our cable. The line was blocked, indicating a mainline stoppage. We then ran the sewer inspection camera through the line and confirmed the issue was due to heavy root intrusion located past an offset in the city’s section of the line. We attempted to run the root chopper to clear the blockage, but due to the offset, we could not get the machine to pass through into the city’s portion of the pipe. We contacted the City of North Lauderdale, and they stated they would send a crew out to inspect the issue. No further clearing was attempted, as the blockage is within city responsibility. ⸻ • Ran K60 through the main cleanout in attempt to clear the line • Ran sewer camera to confirm the cause of the stoppage