The customer contacted us to request an estimate for replacing their existing water heater, due to visible signs of rust. Upon arrival, we inspected the current unit, a Bradford White 30-gallon tank-style water heater, and observed multiple areas of corrosion and rust, particularly around the base. These conditions indicate the unit is nearing the end of its service life and poses a risk of future leakage or failure. Based on the overall condition of the heater, we recommended full replacement. Tankless Upgrade Discussion: During the visit, the customer expressed interest in possibly upgrading to an electric tankless water heater for improved efficiency and space savings. We discussed the benefits of tankless systems, including: Endless hot water on demand Lower long-term energy use Compact, wall-mounted design We also explained the technical requirements for installing an electric tankless unit, particularly the need for: Adequate amperage in the electrical panel Proper breaker si