Upon arrival to the location, I met Diane, whose elsie daughter. She allowed me inside and took me the master bathroom. She began by explaining the insurance company was out looking at the apartment and flagged this drainage due to the tape around the p-trap. Elsie has been at the apartment for 7 years, there’s no shut off for the unit, and the water heater was changed when they moved in. I told Diane we could take care of that issue under the lavatory today, and I proceeded to show her an option which she approved. Moreover, I got what I needed to make repairs and got back upstairs. Furthermore, after making repairs, the bathroom drawer was giving issues, had to make some adjustments to accommodate new drain. In addition, I showed Diane, tested for leaks and none were found. In conclusion, all is operating accordingly at the moment. Replace P Trap under lavatory REMOVE EXISTING P TRAP AND INSTALL NEW PVC P TRAP. 1 year part and labor warranty