Customer reported a slow-flushing toilet. Customer disclosed that her husband had previously removed the toilet and discovered a root cluster around the flange several years ago . Customer is on septic and well water and all sewer lines are PVC. Findings: *Upon inspection, the toilet is currently flushing properly. *Advised that the toilet be replaced and the sewer line scoped and cleared, as it is likely that root intrusion around the flange has returned. *Observed a leak at the gate valve on the main water line. Recommended replacement of the gate valve. *Also recommended replacing a hose bib due to its condition. Customer Decisions: *Customer declined estimate for toilet replacement with a JTP-supplied unit. *Customer plans to purchase a toilet independently and will contact the office to schedule installation. *Customer will review the estimate for the recommended repairs (line scoping, root clearing, gate valve replacement, and hose bib replacement). Next Steps: Awaiting customer