Upon arrival to the location, I met with Joan who showed me inside and began by explaining the situation. She stated she has a clog in her kitchen and laundry drain. The kitchen drains slowly and you could hear it gargle in the laundry. When I went to check, I seen a bunch of water under the washing machine and floors. Joan stated she hasn’t used the washer in some time so she doesn’t know where that water is coming from. She then mentioned she had a plumber out late last year to take a look at the leak and he concluded it was the water heater, but after changing the water heater, she still was getting a leak. She believes it has to do with the waste arm, I told her we will have to do some test to assure that’s the case. She stated they did test but they still couldn’t find it. I told her to let me run the test and I’ll credit the charge to the repair to assure it’s all good. She agreed, and when I did the drop test, the pressure dropped. I noticed her toilets were running so I isolate