After receiving my dispatch, I contacted customer to let him know that I would be on my way and he advised me he is not at the unit and they are not in the state at this moment. He gave me instructions left with security to get me into his unit and explained what he needed done. Customer is replacing his kitchen faucet with a new kitchen faucet.New faucet is a Hansgrohe. Upon arrival at the unit security walked me up and directed me straight to the kitchen. Security advised me that if I needed to do anything else in the unit that I would need to let them know first. After changing the kitchen faucet, I tested multiple times for any leaks. Drop tested the sink five times. I also ran the water for 15 minutes while observing the water supply. No leaks. I contacted customer to let him know. I was finished left him a message and I sent him some videos to show him the completion of what he wanted me to do. Customer wanted me to save the old faucet and repackage it because he needs to return