Upon arrival, the customer was concerned about the breaker frequently tripping. The breakers were found to be old, and the water heater was not hardwired—it was connected through an outlet, which is not code-compliant. To resolve the issue and bring the installation up to code, we eliminated the outlet and hardwired the water heater through a switch box. This provided a dedicated disconnect for servicing, improved safety, and ensured a direct connection from the breaker to the water heater. The customer was advised of the condition of the breakers and confirmed that a licensed electrician will be coming out to inspect and address the breaker panel.