Customer call John the Plumber out today because her washing machine is overflowing into her home from the drain. Technician ran water down the drain for the washing machine, and there was a small stream coming from the clean out in the back of the home. Then when technician put the drain back for the washing machine and put it to drain, the water was backing up into the home. Technician will provide the customer with a few options to resolve your issues today. Customer is going to shop around for a cheaper quote to go on the roof and snake the laundry line. Customer was hoping to spend under $180.