We met with the homeowner today to evaluate the water heater. The unit is 10 years old. Although we do not typically perform repairs on units of this age, we are making an accommodation for the homeowner since replacement is not an option he wants to move forward with. We determined that the water heater is in need of a new sensor assembly. This repair will require us to shut the water off to the home while the work is performed. Once the estimate is signed and a deposit is placed , the parts can be ordered. After the repair, the water heater will be functional. If additional parts are found to be necessary after replacement, we will waive the diagnostic fee and perform further evaluation.