I asked for a quote to put in a new bathroom faucet and replace a couple of outside faucets. Simple jobs. Shane provided estimates but repeatedly tried to upsell a new water heater, emergency stops for the water intake, the main emergency valve (which he said he could not touch unless it was replaced), and supply lines. Everything was working fine but the attempts to upsell continued even when I asked him to stop. A $400 job became a $2,000 one. John the Plumber does good work and stands behind their work but their prices are high and the pressure to replace components which are working fine is concerning.