Upon arrival for an emergency visit, customer informed me that his toilet was leaking from the tank. Customer stated that he shut the water off, but the toilet keeps leaking. Customer doesn’t know if the tank is broken or he needs to replace the toilet. Advised customer you need to do a brief diagnostic And he agreed. I immediately recognized that the tank was leaking from the tank to bowl bolts. The gasket had deteriorated, causing the tank to bowl bolts to leak. I gave the customer my honest assessment and revised the customer that I could do a major toilet rebuild and replace the inner’s Components of the tank. I gave the customer a price to replace the toilet on site and customer said that was a bit too much money for him so he opted to go with the major toilet rebuild to stop the leak. I performed a major toilet rebuild and tested to make sure there were no leaks and there were no leaks. customer paid the emergency dispatch fee customer satisfied.