Customer has a 1/2 HP garbage disposal installed on the left side of a double-bowl kitchen sink. The unit is approximately two years old and is rarely used. Upon inspection, the disposal was found to be frozen. Technician successfully unfroze the unit and ran ice cubes through it to assist with cleaning and maintenance. The disposal was tested and is now functioning properly. Note: There is no warranty on the service performed to unfreeze the disposal. Recommendation: Customer was advised to operate the disposal at least twice per week to prevent future seizing due to inactivity. Additionally, an estimate was provided to replace the existing 1” gate valve on the main water shut-off located at the front of the home with a more reliable ball valve.