Upon arrival to the location, we met with Thomas’s friends who opened the door and showed us inside. He showed us the downstairs guest bathroom and mentioned it’s been down for 2 days. They had a plumber supposedly change the guts last week but he didn’t do a good job because the toilet continuously runs and the handle doesn’t lift the flapper. He had purchased a new fill valve thinking it needed to be changed but I mentioned it just needs adjusting. I showed him some options and he thought the minimum of $225 was too much.