Madison was great! Thorough and communicative. Highly recommended.
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Quality
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
On time polite. Let me know that cool solutions works around permitting by having the homeowner do it. dont know yet if I should worry
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Michael was terrific. Professional, courteous and knowledgeable. Another great experience with Cool Air Solutions who I have been doing business with for 5 years.
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Convenience
Overall Experience
Quality
Price
Convenience
Brian spent much time examining my present system and discussing the various options for its replacement.
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Performed maintenance on 9 year old Goodman system. Cycled system for cooling. Checked indoor unit electrical and system components. Filter is clean. Checked outdoor unit electrical and system components. Amp draws for compressor and condenser fan motor are within range. Secondary motor control is in range, was recently replaced. Primary motor control has slight pitting building up at contact points. Removed condenser fan motor and thoroughly washed out condenser coil inside and out. Compressor has a slight hard start turning on. Went over findings and recommendations with homeowner. Also advised that this is the last visit of the membership program and would be time to renew for future maintenances. Homeowner wants to hold off on any work for today and would like to hold off on maintenance program as well. Cycled system, system is operational upon departure.
Upon arrival performed maintenance maintenance on two HVAC systems. Opened up condensers and washed both systems out completely. Verify temperature splits are in range. Filters are still good will need to replace next season. Amperage is through our system are in range. Washed and waxed furnace cabinet. Made sure all low-voltage connection is intact and not loose. Indoor motors and wheels are good. Lineset is good. Coils are good. Insulation on lines good. Refrigerant caps on. Thermostats in working order. System was reset tested and fully functional upon departure.
Tech arrived on site. System was super dirty. Hasn’t been serviced before. Cleaned coils and panels of unit. Removed debris for condenser. Charged electrical start components and charge. Everything is good at this time.
Tech arrived on site. Found 1 5 ton Goodman system. 11 years old. Cleaned out condenser. Checked electrical. Cap was weak but still within range. Fan motor had been replaced. Charge is good. Temp split is high. Indicating a lack of airflow. Static reflects that. Replaced the cap. Unit is operational upon departure.
Performed warranty on system. Thermostat is saying can not communicate with outdoor unit. Checked outdoor unit and showing error code for loss of power for longer than 3 minutes. Reset condenser. Error code went away, system started cooling. Error code no longer on thermostat. Power could have been shut off on our maintenance and was just not reset. No charge.
Inspected furnace components to find condition and reliability of the unit.
Arrived on site to perform diagnostic on 20 year old unit. Homeowner states that unit is not heating like before. She can still feel it heating, but not to the extent that it used to. Cycled system for heat. Upon inspecting unit up in the attic, found that home has 3 units. 2 Of those units are combined into one and are working together to heat the downstairs, which is where the home is having trouble with heat. Units are wired in together with a daisy chain going from thermostat to one unit and then wired into the other. When cycled for heat, only one of the units is turning on, which is causing the downstairs to only recieve half of the airflow that it usually would. After troubleshooting, found that unit that is on top has a bad indoor blower motor, which is causing unit to cohort cycle on heat but bottom unit is still heating. System design and set up is horrible. Unit should be one larger capacity system instead of two lower capacity units. Systems are old and inefficient. Went ov
Returned to install Lennox S30 thermostat to replace white Icomfort thermostat that went blank. Wired in new smart hub. Wired in new thermostat base. Cycled system on. Ran system through modes. Homeowner did not want it set up to WiFi at this time. Instructed homeowner on how to use thermostat, also left her the thermostat user guide. System is operational upon departure.
Arrived on site to replace S30 thermostat and also change out healthy climate PCO Kit. On arrival, realized that thermostat brought was not the correct one for this unit. Will need to return to replace thermostat. Replaced healthy climate kit. Cleaned and wiped down unit as well as burner assembly. Leaving unit on temporary stat for heat unit we return to install thermostat. Collected for healthy climate kit on today’s visit, remaining balance to be collected upon total completion.
Arrived on site to perform diagnostic on 4 year old Lennox system. System was not installed by us, was installed by Action Air. Homeowner states that thermostat was coming and going on a full white screen and would not allow her to control thermostat. Now the thermostat is completely blank and cannot be controlled. Tried resetting thermostat and still did not work. Thermostat needs to be replaced. Unfortunately white I comfort thermostat is no longer available, need to upgrade thermostat to an s30 thermostat. Thermostat is still under warranty, labor and warranty processing is not. Spoke to Dave to approve price given. Need to return with S30 thermostat and PCO Maintenance filtration kit and install new thermostat and replace filtration kit. Unfortunately Homeowners husband is going through medical situations and cannot go without heat. Wired in a temporary thermostat for homeowner to have heat until we return and complete thermostat replacement. System is operational in heat mode up
Includes promotional merv 16 filter. Rossi damper and high flow registers Total after all rebates will be 12990
Installation of 2 Ton XC20 Variable Speed 20 SEER Gold Package, including electrical and line-set. Total will be paid in check upon completion.
Replacing downflow evaporator coil and adding R410a
