Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
On time polite. Let me know that cool solutions works around permitting by having the homeowner do it. dont know yet if I should worry
Overall Experience
Quality
Price
Convenience
Michael was terrific. Professional, courteous and knowledgeable. Another great experience with Cool Air Solutions who I have been doing business with for 5 years.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Brian spent much time examining my present system and discussing the various options for its replacement.
Overall Experience
Quality
Price
Convenience
Performed warranty on system. Thermostat is saying can not communicate with outdoor unit. Checked outdoor unit and showing error code for loss of power for longer than 3 minutes. Reset condenser. Error code went away, system started cooling. Error code no longer on thermostat. Power could have been shut off on our maintenance and was just not reset. No charge.
Inspected furnace components to find condition and reliability of the unit.
Arrived on site to perform diagnostic on 20 year old unit. Homeowner states that unit is not heating like before. She can still feel it heating, but not to the extent that it used to. Cycled system for heat. Upon inspecting unit up in the attic, found that home has 3 units. 2 Of those units are combined into one and are working together to heat the downstairs, which is where the home is having trouble with heat. Units are wired in together with a daisy chain going from thermostat to one unit and then wired into the other. When cycled for heat, only one of the units is turning on, which is causing the downstairs to only recieve half of the airflow that it usually would. After troubleshooting, found that unit that is on top has a bad indoor blower motor, which is causing unit to cohort cycle on heat but bottom unit is still heating. System design and set up is horrible. Unit should be one larger capacity system instead of two lower capacity units. Systems are old and inefficient. Went ov
Returned to install Lennox S30 thermostat to replace white Icomfort thermostat that went blank. Wired in new smart hub. Wired in new thermostat base. Cycled system on. Ran system through modes. Homeowner did not want it set up to WiFi at this time. Instructed homeowner on how to use thermostat, also left her the thermostat user guide. System is operational upon departure.
Arrived on site to replace S30 thermostat and also change out healthy climate PCO Kit. On arrival, realized that thermostat brought was not the correct one for this unit. Will need to return to replace thermostat. Replaced healthy climate kit. Cleaned and wiped down unit as well as burner assembly. Leaving unit on temporary stat for heat unit we return to install thermostat. Collected for healthy climate kit on today’s visit, remaining balance to be collected upon total completion.
Arrived on site to perform diagnostic on 4 year old Lennox system. System was not installed by us, was installed by Action Air. Homeowner states that thermostat was coming and going on a full white screen and would not allow her to control thermostat. Now the thermostat is completely blank and cannot be controlled. Tried resetting thermostat and still did not work. Thermostat needs to be replaced. Unfortunately white I comfort thermostat is no longer available, need to upgrade thermostat to an s30 thermostat. Thermostat is still under warranty, labor and warranty processing is not. Spoke to Dave to approve price given. Need to return with S30 thermostat and PCO Maintenance filtration kit and install new thermostat and replace filtration kit. Unfortunately Homeowners husband is going through medical situations and cannot go without heat. Wired in a temporary thermostat for homeowner to have heat until we return and complete thermostat replacement. System is operational in heat mode up
Includes promotional merv 16 filter. Rossi damper and high flow registers Total after all rebates will be 12990
Installation of 2 Ton XC20 Variable Speed 20 SEER Gold Package, including electrical and line-set. Total will be paid in check upon completion.
Replacing downflow evaporator coil and adding R410a
Performed AC diagnostic on Goodman condensing unit. Upon diagnostic found that dual run capacitor on hermetic side terminal no longer holding microfarads. Upon replacing capacitor ran system for 10 minutes and measured R-410A refrigerant pressures to conclude that TXV thermal expansion valve contains a restriction on the liquid line causing sub cooling to be high and superheat. This is causing capillary tubes to ice up and evaporator coil. Head pressure is above 400 psi and low psi is 90. Thermal expansion valve needs to be replaced and ordered with a return visit. Customer is aware of that and will be contacted in the morning. This will include in a Adjustable charge of 2 pounds of R410A
Casita = Replace existing system with new Lennox 2-ton split system 2-stage. Fabricate rectangular 28x10 return system on right side of furnace closet to attic. Install 14†flex duct to high wall return cut-in for the casita. Re-locate thermostat to service casita. Save Exiting 2-stage American Standard Furnace and Purification for Main house. Main House = Install American Standard furnace + Lennox Silver cooling only package. Provide return platform in closet conversion, include return air system, provide all gas, electrical, refrigerant lines, and Exhaust systems per code. Provide and design full r-6 class 1 duct system with 7 total new supplies thru out the home. Kitchen and 1- Living room vent will have exposed metal ducts running thru the bathroom and office (customer to decide on soffit or paint) All Permits and HERS testing included. $25,367 Due upon completion. After Lennox rebate total $24,942 Remove Both existing wall heaters (patch not included) Exclusions to pric
SDGE inventory and assessment in Poway on some Goodman systems.
Performed routine fall maintenance on 2 lennox furnaces
