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Madison was great! Thorough and communicative. Highly recommended.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
On time polite. Let me know that cool solutions works around permitting by having the homeowner do it. dont know yet if I should worry
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Convenience
Michael was terrific. Professional, courteous and knowledgeable. Another great experience with Cool Air Solutions who I have been doing business with for 5 years.
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Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Brian spent much time examining my present system and discussing the various options for its replacement.
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Convenience
Performed AC maintenance. Inspected and tightened electrical fittings. Inspected ducting in garage to ensure airflow was not leaking. Changed filter customer provided. Inspected condensate line and insured was clear. Inspected blower wheel for proper balance and cleanliness. Cleaned outdoor condenser coil and checked electrical components. Inspected circuit board. Tighten electrical fittings. System is cooling and operational upon departure.
Performed maintenance on a Goodman gas furnace. Customer reports no use of the heating system this year. Furnace kicked on with no issues. System is heating in range coming out of the supply at 122 degrees. Upon inspection the systems amp draws were very high. In the blower cabinet the insulation had came unglued and was sucked into the blower housing. This is causing the blower motor to overheat and draw very high amps. This can also cause damage to other components as well as this is a major air restriction. The combustion blower is in range. The battery for this component was leaking it’s oil, this was replaced today. Sensors and switches were cleaned and tested. Duct runs are sealed. Condensate lines are cleared. Gas valve and ignitor were tested and recorded. The condition of the system was discussed with the homeowner. System is operational at end of appointment?
Heating Maintenances Performed Upon arrival system is working and operational. I inspected the main houses furnace unit and proceeded to the guest housesthe, I checked and tightened electrical connections. I inspected the heating components for proper operation and wear. Burners were inspected for proper operation. Flame sensor was cleaned. Condensates lines were inspected for proper drainage. Static pressures and temperature splits were taken. Filter has been checked, does not need to be changed at this time, as well as the main houses was washed and installed back into the unit. Blower housing and wheel was inspected for balance and dust build up. Air supply was measured. Inspected safety switches as well as inspected home for fire and carbon monoxide detectors. Pulled blower housing to further inspect heat exchanger on the main houses furnace, I took this time to clean the blower wheel and housing since it was out of the system and was caked in dirt and dust. Renewed ESA for both
Performed maintenance on a 2016 Lennox furnace. Heating temperature rise is 30 degrees. Sensors and switches were tested and cleaned. Merv 16 Filter is a year old and dirty. PCO bulb is glowing fine at this time. Combustion blower and primary blower are clean and amping in range. Ignitor was tested recorded. Condensate lines are clear. System is not electronically protected. Homeowner was briefed on the condition on the system. Unit is operational.
Combo Maintenance Performed Upon arrival system is working and operational. I began my maintenance in the attic by performing a duct leakage inspection. I then proceeded to the furnace unit, I checked and tightened electrical connections. I inspected the heating components for proper operation and wear. Burners were inspected for proper operation. Flame sensor was cleaned. Condensates lines were inspected for proper drainage. Static pressures and temperature splits were taken. Filter has been checked, homeowner will switch out when they arrive. Blower housing and wheel was inspected for balance and dust build up. Air supply was measured. Inspected safety switches as well as inspected home for fire and carbon monoxide detectors. I then proceeded to the outdoor condenser unit. I broke the system and cleaned it inside and out removing dirt and debris. I checked electrical connections to ensure good connections, as well as recorded amp draws. Inspected components for wear. Checked refrige
Tech arrived on site for 3 system ac tune up. Washed condenser coils. Hosed with water. Checked and cleaned electrical cabinets. Capacitor on 2 west side units were rusty but reading okay. Motor amps are good. Refrigerant charge is good. The trane unit: electronic air cleaner isn’t operational. Only filtration is the washable pre filter. It’s recommended to swap the filter rack out for a merv rack. Surge protection for the condensers is recommended to protect your investment. Filter sizes are 16x25x5 merv 11 or 16. Whichever you prefer. Units are operational upon departure.
Tech arrived on site. Found disconnect left out. Put it back in and the condenser began to operate. Checked pressures and motor amps. Everything is good at this time.
Tech arrived on site with new fan motor from Lennox. Removed control board and uninstalled old fan motor. Installed new fan motor and tested system operation. Unit is cooling properly upon departure.
Inspected system for performance operation. Inspected temperature splits, filter, system cfm and adjusted the scheduling.
Tech arrived on site. No airflow coming from master bedroom unit. Furnace is located in crawl space under house. Found blower motor to have power but not operational. The module on the blower failed. Unit is 3 years old. Our install. Will warranty motor, client will pay for labor. Client signed up on service plan for 3 system.
Performed maintenance on 9 year old Goodman system. Cycled system for cooling. Checked indoor unit electrical and system components. Filter is clean. Checked outdoor unit electrical and system components. Amp draws for compressor and condenser fan motor are within range. Secondary motor control is in range, was recently replaced. Primary motor control has slight pitting building up at contact points. Removed condenser fan motor and thoroughly washed out condenser coil inside and out. Compressor has a slight hard start turning on. Went over findings and recommendations with homeowner. Also advised that this is the last visit of the membership program and would be time to renew for future maintenances. Homeowner wants to hold off on any work for today and would like to hold off on maintenance program as well. Cycled system, system is operational upon departure.
Upon arrival performed maintenance maintenance on two HVAC systems. Opened up condensers and washed both systems out completely. Verify temperature splits are in range. Filters are still good will need to replace next season. Amperage is through our system are in range. Washed and waxed furnace cabinet. Made sure all low-voltage connection is intact and not loose. Indoor motors and wheels are good. Lineset is good. Coils are good. Insulation on lines good. Refrigerant caps on. Thermostats in working order. System was reset tested and fully functional upon departure.
Tech arrived on site. System was super dirty. Hasn’t been serviced before. Cleaned coils and panels of unit. Removed debris for condenser. Charged electrical start components and charge. Everything is good at this time.
Tech arrived on site. Found 1 5 ton Goodman system. 11 years old. Cleaned out condenser. Checked electrical. Cap was weak but still within range. Fan motor had been replaced. Charge is good. Temp split is high. Indicating a lack of airflow. Static reflects that. Replaced the cap. Unit is operational upon departure.