Riley stopped out to diagnose our cooktop. He was very quick in identifying the problem and provided a reasonable repair estimate, including a 1-year warranty on the part and work. Within 1 business day Appliance Works had the correct, original manufacturer's replacement part, and Riley had the part installed quickly. Riley was very professional, courteous and knowledgeable. We are very appreciative at how quickly Riley and Appliance Works was able to address and resolve our problem. Thank you very much!