My Whirlpool fridge had a pin-hole leak in a copper line that over time leaked out almost all of its Freon, which made the fridge warmer than it should be and prevented the ice maker from working. I called Appliance Works and spoke with Bobbi who scheduled a repair for the following day. She called back within ten minutes and said the tech could be out the same day! AMAZING! The tech called me and said he’d be at my house within 30 minutes, and he was. Riley was super friendly from the moment I opened my front door. He throughly looked over my fridge and found the issue and explained to my husband and I what he would be doing to repair it. My husband and him talked the whole time, no awkward silence like when most repairmen show up to do a job. He explained everything he was doing every step of the way. And even showed us the bad part he replaced. He tested the repair and showed us that it was now working. He cleaned up his area and plugged the fridge back in. He was honest, very friendly and very knowledgeable. We now have a friend in the business! We have already recommended him to our friends and family. We are forever grateful to Riley and his expertise.
