Cristina did an amazing job removing my fear of calling someone we never dealt before. She is one of a kind, her quality of service is genuine and sincere. She explained what was the issue and how it is going to look like. She restored my trust in the industry that is saturated with dishonest and will hit you once kind of service. Thank you Cristina for not just fixing our washing machine but also for being prompt, courteous and honest. Also, thank you to Penny who answered my call and arrange the schedule. Thank you both!