My review in a word would be Excellent. Vester was an extreme professional, one of the most knowledgable experts in his field. He explained all the options for the repair, pro's and con's and helped me make the best decision. Also he was able to implement the solution real time on site. No ordering parts and long lead times. On a scale from 1-5 with 5 being highest I'd give him a 8 :-)
