I called on a Sunday afternoon when our garage door spring had broken. I expected to get an answering machine and was surprised when I was told to leave my phone number for a return call. I received a phone call 5 minutes later. The person on the other end of the line was courteous and scheduled a repairman to come out at 10:00 the next morning. He was able to fix the issue in a couple of hours, so my wife was able to park her car in the garage when she got home from work. Thanks for all your dedication to caring for your customers.