The technician gave me the option of repairing the old system and for only a little bit more have the modern system put in. Explained the pros and cons of each clearly and gave me time to consider it - letting me see how the gears where ground down on the old system and I went went with the new system and I couldn’t be happier. Even took the time to coach us through the wifi connect. The tech was professional and thorough and practicing safety protocols at all times plus keeping environment tidy and picked up so my elderly parent didn’t trip over anything. I did have trouble receiving calls because I block personal calls while on work time but my fault I should have provided my work number as emergency backup. But I got the arrival texts so appt happened.
