Shaun is very knowledgeable and caring. He is patient in explaining the findings and also worked to convey repair options. Workmanship and attention to detail is a class act. Very confident that we made the right choice in the repair. I feel equipped with the required tools and understanding for ongoing maintenance. Not to mention that he is very personable and great to work. The office administration is very good as well. They worked to ensure operational aspects were properly communicated. They respected my time by keeping me fully informed. Much appreciated.