Overall Experience
Quality
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Timely, knowledgeable, and professional technician
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
The service I received was great. I got a quote on the service I needed and the service person arrived on time and was efficient in checking for problems.
Overall Experience
Quality
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Convenience
Came on time and although it was a cool day, did a thorough job at finding what the issue is. Very professional and clean!
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Quality
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Convenience
The technician was kind, thoughtful, and thorough. He explained everything well and did not push extra services, except to mention and explain other options. He arrived on time. It was easy to schedule an appointment with their office that was convenient with me. I would highly recommend Comfort Solutions.
Overall Experience
Quality
Price
Convenience
Dennis came by to diagnose an issue with our unit. He was courteous, knowledgeable and the pricing was fair.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Tech was on time fir appointment and very polite. Will use again
Overall Experience
Quality
Price
Convenience
During today’s visit, performed inspection and maintenance on one outdoor heat pump package unit. Changed filter. Inspected operation of auxiliary heat strips. Inspected capacitors, contactors, and amp draws. Inspected temperature heat rise, which is in the ideal range. The dual start capacitor on the system is measuring just above specifications at this time. Advised the customer that the capacitor should be replaced once it is measuring below specifications. The system is operating normally at this time.
I replaced 1-20x25x5 media filter.
I will be returning to replace the media filter later today. I have completed a one system heating maintenance. Filter notes above for the media filter. I cleaned the flame sensor and igniter. I checked the amp draw on the blower motor and inducer motor. I checked all safeties and confirmed proper sequence of operation. The system is currently heating at manufacturers specifications.
I replaced 8-16x16x2 filters. Each unit takes 4 filters each.
Performed single system dual fuel heat maintenance customer recently replaced the 20x20x5 filter cleaned flame sensor and pressure tubes tested auxiliary heat and thermostat functions tested all electrical components and refrigerant charge all systems oper Properly at this time
Performed single system heat maintenance replaced 12x25x1 filter cleaned flame sensor and pressure tubes tested all electrical components all systems operating properly at this time
Performed single system heat maintenance replaced 16x25x1 filter cleaned flame sensor and pressure tube tested all electrical components and connections all systems operating properly at this time 16x25x5 filter is still in usable condition customer purchased filter this visit anyway filter was left in attic with system for future use attic system is less than 1 year old no maintenance required for attic system at this time
Performed 2 system heat maintenance replaced 2 16x25x1 and 1 16x20x1 filters cleaned flame sensors and pressure tube tested auxiliary and thermostat functions as well as all electrical components and refrigerant charge all systems operating properly at this time
Completed 3 system ccm maintenance on 2 gas furnaces and one air handler heat pump i inspected thermostat operations gas and exhaust i did change 2 16x25x1 filters they were good I pulled and cleaned flame sensors cleared pressure tubes inspected low voltage wiring, inspected overall cleanliness of furnace and blower, checked capacitor mfd watched furnace run got inducer and blower amps as well. For air handler I turned to emergency heat checked amps and blower amps, i change the 16x20x1 I checked Freon in heating, checked fan motor amps and capacitor mfd the system Performing normally at this time.
I completed a single system heating maintenance. I replaced 1-16x20x1 filter at furnace filter rack. I checked the amp draw on the blower motor and inducer motor. I checked the capacitor for the blower motor. I checked all safeties and confirmed proper sequence of operation. The system is currently heating at manufacturers specifications.
ZERO percent financing for 36 months with approved credit
Warranty- Customer stated that the thermostat she provided off of Amazon would reach temperature and never cycle off. I replaced the thermostat with a T6 and system is now working and cutting off when satisfied. Video uploaded Customer is aware that her labor warranty is expired(said she would call about the about the maintenance plan) Labor expired 11-30-23
Cancelation fee. Another company has come out and fixed issue.
Warranty from March 3rd visit. We replaced the thermostat with a customer provided thermostat. The thermostat needed w1/e and w2 terminals jumped together at the thermostat so the heat strips would run as auxiliary heat as intended. I also replaced 1-20x20x5 media filter. I tested the system and checked the refrigerant charge. System is heating at manufacturers specifications, I do not want to adjust the charge at this time, very low temps outside today but the sub cooling is with in range for this temperature.
Return visit after maintenance to replace downstairs filter. 16 x 25 x 5. Customer file is updated with correct filter sizes.