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Team showed up in time, polite, professional and effective. Cleaned up after themselves and left everything in good working condition
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Brian was incredibly helpful in explaining our system. It is comforting having someone I could trust maintaining our investment!
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Great service. Very conscientious about not touching things, & self distancing, esp in this age of pandemic.
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Our tech Brian was right on time. Everything handled promptly and professionally, wiht full report. Great.
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Called Dibiase in the morning - Kurt and crew were here to fix leak and were finished PDQ with report and invoice ($0) issued by 2.15pm. Kurt took the time to explain the issue and what corrective action they had taken. Can't ask for better.
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Dibiase is top class (every time). Dave was great. He was creative in solving problems of a difficult installation and really profession in the execution. And the crew were fully cognizant of Covid precautions. Full marks.
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Chris was professional and personable. He performed the Fall HVAC maintenance visit in a timely manner and advised that all was well. I am very please with Chris and DiBiase
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Dibiase are phenomenal - customer service is exceptional. Technical staff are really professional, fully in tune with of customer needs, courteous and cognizant of Covid precautions. I won't go anywhere else.
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Reviewed expectations with Bob and current situation with home and importance of health and safety. Looking for HE solutions for air filtration and air scrubbers for whole house for 2 systems. Also would like proposal for air sealing and insulating the attic space. The outside walls are being spray foamed from the outside and the rim joist were spray foamed.
Performed QA on Bosch Heat Pump/Coil install on an existing oil furnace. Homeowner had questions about the scheduling features and the reminders on the thermostat. He said their was an alert the other night for Aux Heat running above 35 Degrees. Found his sleep temp set to 64 and awake temp set to 68. This 4 degrees is over the 2.9 Degrees Auxiliary Heat droop. We went through and adjusted the sleep temperature to 65 degrees to help alleviate the oil furnace from running. Also adjusted the hold setting so it was following the schedule instead of a permanent hold. Tested system in heat pump and turned the Auxiliary Heat on to make sure the oil furnace would run. Tested ez trap safety and filled condensation pump. Completed checklist form in system. No additional follow up needed.
Play pump oil, furnace replacement quote. Heat pump replacement valve Pennsylvania.
Duct leakage testing in Malvern , PAafter all ducts were sealed and reinstated in the attic space to improve comfort and efficiency
Joe and I reviewed all the ductwork together took all the measurements and will be getting a price for the customer after he does a new load Calc. May just re-insulate all the ductwork after sealing or redo the sealing of the ductwork and a new system, Joe will figure that out.
