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Overall Experience
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Overall Experience
Quality
Price
Convenience
Team showed up in time, polite, professional and effective. Cleaned up after themselves and left everything in good working condition
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Brian was incredibly helpful in explaining our system. It is comforting having someone I could trust maintaining our investment!
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Great service. Very conscientious about not touching things, & self distancing, esp in this age of pandemic.
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Our tech Brian was right on time. Everything handled promptly and professionally, wiht full report. Great.
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Overall Experience
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Convenience
Overall Experience
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Called Dibiase in the morning - Kurt and crew were here to fix leak and were finished PDQ with report and invoice ($0) issued by 2.15pm. Kurt took the time to explain the issue and what corrective action they had taken. Can't ask for better.
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Overall Experience
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Convenience
Overall Experience
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Price
Convenience
Dibiase is top class (every time). Dave was great. He was creative in solving problems of a difficult installation and really profession in the execution. And the crew were fully cognizant of Covid precautions. Full marks.
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Chris was professional and personable. He performed the Fall HVAC maintenance visit in a timely manner and advised that all was well. I am very please with Chris and DiBiase
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Dibiase are phenomenal - customer service is exceptional. Technical staff are really professional, fully in tune with of customer needs, courteous and cognizant of Covid precautions. I won't go anywhere else.
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Overall Experience
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Convenience
(2) PECO Tune ups Replaced Aprilaire 501 filter for main system 20x20x1 filter ok for sun room system. Main system is 3.0 Ton Heat Pump with 10KW electric heater Sun room system is 2.5 Tom Heat pump with 10KW electric heater Thermostats have do not have electric heat lockout capability. vision Pro 8000 without outdoor temp sensors wired in. Discussed and explained how smart thermostats will allow for control of electric heat resulting in savings. Thermostat for main system must be 3heat/2cool. Found main system completely empty of refrigerant, consequently this system is running on electric heat. There was a refrigeration repair made to this system in Fall 2022. Homeowner is not 100% sure what was done but is pretty sure it was indoor coil replacement. Searched for any obvious refrigerant leaks and inspected service port shrader cores. No obvious leaks. Gave estimate for nitrogen leak search to begin process of repairing system. Recommended system upgrade. Inspected condition of al
Installation of a new Vision Pro 8000 Thermostat that is compatible with a Heat Pump system with Emergency heat kit. Install new Vision Pro Thermostat and connect to wireless module. Program thermostat and put system into operation. Test Heat Pump and Emergency Heat on system. Disconnected outdoor module from existing thermostat in “ Wireless device manager” Installed new thermostat programmed and connected outdoor module to new thermostat. No outdoor temperature Heat Pump Droop 3.5° Measured temperature split in cooling 18° Measured temperature rise in heat pump mode 19° Verified electric heat operation Checked wiring and controls, including outdoor capacitor and transformer. Monitored R410A refrigerant pressures in heat and cooling. We installed the 1 heat/1cool thermostat in May 2019. Troy asked that we discuss with management regarding the fact that we had installed a 1 heat/ 1 cool thermostat. The reason it has come to their attention is that there is a new tenant who is maki
Had Mr Abby only. Discussed furnace on options. Chris currently works just leaking condensate customer is going to Yeah, multiple bids
Pumped down heatpump. Recovered refrigerant left in lineset and evaporator. Removed old amana evaporator. Installed new Bosch evaporator. Reconnected lineset and condensate drain. Reconnected and sealed supply plenums. Pressure tested system with nitrogen. Pulled vacuum on system. Tested operation of system in cooling. System running upon completion.
Performed cooling maintenance, replaced air filter. Cleaned condensate drain, blew out condensate drain. Checked voltage, amperage and electrical connections, measured capacitor values. Started air conditioner, checked refrigerant charge. Found caps missing and the air conditioner is low on charge. Balanced refrigerant charge by sub cooling. Checked operation and temperature drop across coil.
Drained and removed old water heater. Installed new 50 gallon gas fired water heater. Adapted to copper water pipes. Installed new copper piping for pressure relief to floor. installed in water heater on bricks in new pan. Installed water alarm in pan. Reconnected gas lines. Installed new 2.1 gal expansion tank. Reconnected humidifier water line. Filled water heater and checked for leaks. Purged air out water lines in home. Set gas valve to (hot). Check home water pressure at Dxxx psi.
AC Tune Up 2 Ton Amana AC system: 16x30x1 Filter ok. Checked drain and trap. Measured temperature split. Measured static pressure. Checked wiring, controls, electric motors and components. Checked refrigerant pressures and diagnostics. Encouraged homeowner to invest in whole home air purification system. Emailed estimate. Promotional pricing through 5/31/22. AC system is operating well at the time of this maintenance.
Performed ac tune up on high velocity system, replaced filter checck electrical low and high voltage connections blower motor, flushed drain test pump check supply and return air ok add tabs to pan, would recommend adding wet switch and fabricated pan so we can fit current pump into pan, also replacement of double pole switch for air handler showed Neil the game plan and he said to go for it, we will need to come back to do those repairs check outdoor unit refrigerant pressures capacitor and contactor, replaced capacitor burnt wires and common side was destroyed, installed new 45/capacitor, cycle unit ok Replacement of dual capacitor for outdoor unit, emailed proposal over to Neal via Electronic for him to sign.
Found both thermostats set to a schedule. Talked to homeowner about making both Honeywell thermostats non- programmable to eliminate confusion. Went in and made both thermostats non- programmable and tested system in a/c mode. Pressures were good. Also checked temperature split. Temperature split was 19 degrees. System is working fine at time of service.
Performed precision a/c tune up on Bryant a/c system. Replaced dirty Aprilaire 401 air filter. Checked all electrical conections and components. Found weak 50/5 mfd capacitor, replaced. Blew out condensate drain and tested condensation pump. Checked temperature split. Checked refrigerant pressures and temperatures at indoor and outdoor units. A/c system is working fine at time of service.
Performed cooling maintenance, checked media air filter ok. Cleaned condensate trap and drain. Checked voltage, amperage and electrical connections, measured capacitor values. Started air conditioner, checked refrigerant charge. Checked operation and temperature drop across coil.
Plan member AC Tune Up for 2.5 Ton AC: Changed filter. Measured static pressure. Measured temp split. Checked refrigerant pressures and diagnostics. Checked wiring, controls, electric motors and components. Checked condensate pump. System is operating well at the time of this maintenance.
Performed precision a/c tune up on Lennox a/c system. Replaced 20x25x4 air filter ( homeowner provided) checked all electrical components and connections. Found air scrubber cell should be replaced, replaced air scrubber cell. Also found contacter on outdoor a/c burnt and pitted, replaced contactor. Checked temperature split. Checked refrigerant pressures and temperatures at indoor and outdoor units. A/c system is working fine at time of service.
AC Tune Up for 2.5 Ton Amana system: Replaced 16x20x1 Filter Checked drain. Tested pump. Checked wiring, controls, electric motors and components. Checked condition of both coils. Checked refrigerant pressures and diagnostics. AC system is operating well at the time of this maintenance.
