Have any feedback for us? We'd love to hear it! Call us at (610) 595-9072 and let us know how we are doing.
Hi, My satisfaction with Dibiase continues with Chris's visit today. During his follow-up visit concerning my new HVAC system, he explained some alterations he made, responded to my questions and offered suggestions for best settings on the system. I appreciate how comfortable it is working with your company.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I felt he was knowledgeable, & thorough. I never felt rushed, especially since I had many questions.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
DiBiase always comes through when I need them. Nice service guys and reasonable prices. I recommend them to everyone I know!
Overall Experience
Quality
Price
Convenience
Brain came out in a very hot day to get the A/C working. He also gave us some great information on replacement units that we may consider.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I have always been thrilled with your company's service. Christopher is very knowledgeable, communicates in ways that are easily understood, and is a fine person.
Overall Experience
Quality
Price
Convenience
Performed Quality Assurance on Heat Pump system. Found indoor coil was frozen and unit running in cooling mode with the Electric Heat. Rewired the thermostat and tested system in all heating modes. Tested Defrost on unit. Measured refrigerant charge on system. Reviewed Thermostat settings and change settings from Comfort Mode to 2 Degree Differential and/or 30 Minutes. Reviewed settings with homeowner. Completed checklist form in system.
Installed fan timer board and moved blue fan power wire from eac terminal to heat terminal. Cycled heat on and off, and put thermostat back on fan auto mode . Blower is cycling on and off correctly.
Checked no heat blower will not come on, found call on board for blower but no 120 volts to blower, looks like board is burnt and failed. Moved blower heat wire to 120 volt tap. Blower started and limit reset. Furnace is running at this time. Need blower control board for oil furnace. Need to follow up with owner.
Upon arrival found thermostat off, set thermostat to call for heat and furnace did not come on, system need troubleshooting,,,,after visual inspection and looking at the current condition furnace is is bad shape, super dirty and extra time will be needed, informed customer about situation and also quoted for deep cleaning on furnace and advised customer furnace is in bad shape and will need a lot of repairs, customer will contact her home warranty, can’t tell how old the furnace is but it is old, final recommendation is system replacement
Performed heating maintenance, checked air filters ok. Cleaned burners and flame sensor, inspected heat exchangers, see rust on second floor heat exchanger but no breach. Checked voltage amperage and electrical connections, measured capacitor values. Started gas furnaces, tested limit and safety switches. Measured fuel pressures. Performed combustion test and checked temperature rise.
Upon arrival for precision heat tune up I found the fan was constantly running. Upon further investigation I noticed water coming from the inducer assembly. Leaking into the bottom cabinet and control board area, the control board was bad and causing the fan to run continually. These repairs are highly recommended. Furnace is still operational in heating mode however fan will continue to run. Checked gas pressure and flame sensor replaced humidifier pad customer provided and 16x25x1 air filter
Performed heating maintenance, cleaned burners and pilot burner. Inspected heat exchanger. Checked voltage, amperage and electrical connections. Started boiler, measured fuel pressures. Tested limit and safety switches. Performed combustion test. Tested all 5 zones. Checked water pressure and temperature.
Performed two gas heat check ups, check electrical low an high ok clean sensor and check burners, check gas manifold pressure low and high stage ok combustion test cycle both furnaces ok replace both 413 air filters and service both hundreds test humidifiers ok second floor humidifier needs new 35# pad we will have to return to install new humidifier pad for second floor
No heat, found no voltage to oil furnace, found breaker tripped, found bad belt driven motor, needs new motor, customer will try to replace motor,
Installed new heat pump and air handler on return box with new return drop and new plenum all metal connections sealed. Ran new lineset and thermostat wire as well as high voltage wire for outdoor unit changed outdoor location to side of house new ez trap wired in to break r. Gravity drain no pump. Filter size 16x20x1 Unit tested to factory standards.
Performed heating maintenance, replaced standard air filter. Cleaned burners and flame sensor, inspected heat exchanger. Blew out condensate trap. Checked voltage, amperage and electrical connections, measured capacitor values ok. Started gas furnace, tested limit and safety switches, performed combustion test and checked temperature temperature rise. Serviced humidifier, cleaned and started for the winter. Checked operation and set humidistat to 35% rh.
Performed precision heat tune up on trane gas furnace. 16x25x1 air filter is clean. Checked all electrical conections and components. Blew out condensate drain and tested pump with water. Checked gas pressure and performed combustion test. Gas furnace is working fine at time of service. Also serviced humidifier with #35 humidifier pad.
Performed heating maintenance, replaced standard air filter 14x14x1, checked media filter ok. Cleaned burners and flame sensor, inspected heat exchanger. Blew out condensate trap. Checked voltage, amperage and electrical connections, measured capacitor values ok. Started gas furnace, tested limit and safety switches, measured fuel pressures and performed combustion test. Checked operation and temperature rise.
Performed precision heat tune up on York heat pump. 16x25x1 air filter was just replaced. Checked all electrical conections and components. Found pitted contactor. Also found heat pump very low on charge. 124/5 were the pressures. Recommend replacing heat pump system. Called and set up appointment with office.
Pump Down 410-A refrigerant and reclaim. Remove the old TXV by mechanical connections or sweating the TXV out to remove. Remove the current Filter Drier on the Outdoor Unit. Braze in new Outdoor TXV or reinstall using Mechanical Connections. Braze in a new Bi-Directional Filter Drier. Pressure test system and inspect connections to insure system is holding pressure and there are no leaks. Perform Triple Evacuation on system to below 500 Microns. Add Manufacturer charge to system and put in operation. Test system in Heating Mode and record Refrigerant Temperatures/Pressures. Add additional charge as needed. 10/28/19. Pumped down system to 365 microns, added 7 lbs of r 410 and tested system in both heating and cooling. Ambient air temp is 68 degrees. Pressures in cooling were 241/128 with 9.3 subcooling. Then in heating mode pressures were 355/122. Heat pump is working again.