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Overall Experience
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Team showed up in time, polite, professional and effective. Cleaned up after themselves and left everything in good working condition
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Brian was incredibly helpful in explaining our system. It is comforting having someone I could trust maintaining our investment!
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Great service. Very conscientious about not touching things, & self distancing, esp in this age of pandemic.
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Our tech Brian was right on time. Everything handled promptly and professionally, wiht full report. Great.
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Called Dibiase in the morning - Kurt and crew were here to fix leak and were finished PDQ with report and invoice ($0) issued by 2.15pm. Kurt took the time to explain the issue and what corrective action they had taken. Can't ask for better.
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Dibiase is top class (every time). Dave was great. He was creative in solving problems of a difficult installation and really profession in the execution. And the crew were fully cognizant of Covid precautions. Full marks.
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Chris was professional and personable. He performed the Fall HVAC maintenance visit in a timely manner and advised that all was well. I am very please with Chris and DiBiase
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Dibiase are phenomenal - customer service is exceptional. Technical staff are really professional, fully in tune with of customer needs, courteous and cognizant of Covid precautions. I won't go anywhere else.
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Reviewed home. Home is unoccupied and looking to replace syayem for retail. Would like to remove oil furnace and install all electric heat pump with electric backup. Load calculations are required.
Estimate, please see notes for installation details
Reviewed information and recorded all measurements. Talked to Bill about scope of work to be performed. Bill will be doing project in the fall around September.
Matt is settling on the home in 2 weeks and looking to ensure system s are designed and installed properly and looking for energy savings solutions. Reviewed all of the systems in the home and highlighted several areas that were recommended for improvements.
Reviewed equipment in attic space ,9 year old Trane Tam air handler with 9 year old 16 seer ac unit. Measured all equipment to provide estimate. Looking for Cooling only options. Inspected wiring to outdoor unit, found broken wire to contactor from fan motor. Temporarily fixed wire to test. Found when unit started, suction pressure went below 40 psi for a second which caused contactor to jump off and on, when this happened the compressor reversed rotation. Bypassed pressure switches to test and checked system charge. Charge is good on unit . Left system to cool without pressure switches in the circuit. Recommend replacement and not repairing pressure switches at this time. Proposal will be emailed.
Reviewed home to determine best solution to condition with ducted/ductless. Unit to be installed on left side and using kneewalls and crawlspace to run ductwork.
Performed ac tune up on Goodman ac unit. Check electrical low and high voltage connections and components. Air filter ok. Check supply and return air temps ok. Flush drain add tabs to pan. Inspect indoor coils. Check outdoor units refrigerant refrigeration levels and pressures capacitor and contactor ok. Cycle ac unit ok. Joe and I looked at one radiator not getting hot. After troubleshooting came to conclusion to replace radiator. We have tried everything else. Joe will create estimate for new radiator.