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Overall Experience
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Overall Experience
Quality
Price
Convenience
Team showed up in time, polite, professional and effective. Cleaned up after themselves and left everything in good working condition
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Brian was incredibly helpful in explaining our system. It is comforting having someone I could trust maintaining our investment!
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Great service. Very conscientious about not touching things, & self distancing, esp in this age of pandemic.
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Our tech Brian was right on time. Everything handled promptly and professionally, wiht full report. Great.
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
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Convenience
Called Dibiase in the morning - Kurt and crew were here to fix leak and were finished PDQ with report and invoice ($0) issued by 2.15pm. Kurt took the time to explain the issue and what corrective action they had taken. Can't ask for better.
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Overall Experience
Quality
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Convenience
Overall Experience
Quality
Price
Convenience
Dibiase is top class (every time). Dave was great. He was creative in solving problems of a difficult installation and really profession in the execution. And the crew were fully cognizant of Covid precautions. Full marks.
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Chris was professional and personable. He performed the Fall HVAC maintenance visit in a timely manner and advised that all was well. I am very please with Chris and DiBiase
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Dibiase are phenomenal - customer service is exceptional. Technical staff are really professional, fully in tune with of customer needs, courteous and cognizant of Covid precautions. I won't go anywhere else.
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Overall Experience
Quality
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Convenience
Performed ac tune up on high velocity system, replaced filter checck electrical low and high voltage connections blower motor, flushed drain test pump check supply and return air ok add tabs to pan, would recommend adding wet switch and fabricated pan so we can fit current pump into pan, also replacement of double pole switch for air handler showed Neil the game plan and he said to go for it, we will need to come back to do those repairs check outdoor unit refrigerant pressures capacitor and contactor, replaced capacitor burnt wires and common side was destroyed, installed new 45/capacitor, cycle unit ok Replacement of dual capacitor for outdoor unit, emailed proposal over to Neal via Electronic for him to sign.
Found both thermostats set to a schedule. Talked to homeowner about making both Honeywell thermostats non- programmable to eliminate confusion. Went in and made both thermostats non- programmable and tested system in a/c mode. Pressures were good. Also checked temperature split. Temperature split was 19 degrees. System is working fine at time of service.
Performed precision a/c tune up on Bryant a/c system. Replaced dirty Aprilaire 401 air filter. Checked all electrical conections and components. Found weak 50/5 mfd capacitor, replaced. Blew out condensate drain and tested condensation pump. Checked temperature split. Checked refrigerant pressures and temperatures at indoor and outdoor units. A/c system is working fine at time of service.
Performed cooling maintenance, checked media air filter ok. Cleaned condensate trap and drain. Checked voltage, amperage and electrical connections, measured capacitor values. Started air conditioner, checked refrigerant charge. Checked operation and temperature drop across coil.
Plan member AC Tune Up for 2.5 Ton AC: Changed filter. Measured static pressure. Measured temp split. Checked refrigerant pressures and diagnostics. Checked wiring, controls, electric motors and components. Checked condensate pump. System is operating well at the time of this maintenance.
Performed precision a/c tune up on Lennox a/c system. Replaced 20x25x4 air filter ( homeowner provided) checked all electrical components and connections. Found air scrubber cell should be replaced, replaced air scrubber cell. Also found contacter on outdoor a/c burnt and pitted, replaced contactor. Checked temperature split. Checked refrigerant pressures and temperatures at indoor and outdoor units. A/c system is working fine at time of service.
AC Tune Up for 2.5 Ton Amana system: Replaced 16x20x1 Filter Checked drain. Tested pump. Checked wiring, controls, electric motors and components. Checked condition of both coils. Checked refrigerant pressures and diagnostics. AC system is operating well at the time of this maintenance.
Plan membership AC tune up for 3.5 Tin Carrier AC system: Replaced filter Cleared EZ trap and tested pump. Measured temperature split. Measured static pressure. Checked all wiring, controls, electric motors and components. Checked condition of each coil. Checked refrigerant pressures and diagnostics. AC system is operating well at the time of this maintenance.
2 AC Tune Ups for Carrier R410A slit systems. Replaced both filters provided by homeowner. Measured temperature splits. Measured static pressure. Checked wiring, controls, electric motors and components. Checked condition of coils: Good Checked refrigerant pressures and diagnostics: Good Both AC systems are operating well at the time of this maintenance .
Performed cooling maintenance, replaced air filter. Cleaned condensate drain. Checked voltage, amperage and electrical connections, measured capacitor values. Started air conditioner, checked refrigerant charge. Checked operation and temperature drop across coil.
Performed cooling maintenance, replaced media air filter. Cleaned eztrap and drain. Checked voltage, amperage and electrical connections, measured capacitor values. Started air conditioner. Checked refrigerant charge. Checked operation and temperature drop across coil.
Found Lennox propane furnace collector box clean out port missing rubber cap. Used fire caulk to cover clean out port of said collector box. Replaced both 16x25x1 filter for Lennox system and 20x25x1 filter of Amana system. Measured temp rise. Strongly encouraged homeowners to become gas heat/AC plan members for this system as well. Emailed estimate. Equipment is operating well at the time of this service
Found rite temp thermostat reading 28 degrees inside temperature when inside temperature was 76 degrees. Recommend installing thermostat. Installed Honeywell t-6 thermostat and tested. Also found bare low voltage wiring going to outdoor condenser. Replaced section of low voltage wiring. Condenser fan is also making some noise mentioned this to homeowner. System is working but will need replaced in the near future a/c is working at time of service.
Found everything running but not cooling the home . Checked refrigerant pressures and found system flat on charge. Called landlord and discussed the situation. He is going to call the builder to see what can be done and then get back to us.
Reviewed home and comfort anf efficiency concerns with homeowner. Several bedrooms on second floor are not comfortable. Insulation in attic plane was minimal where observed. Most of attic is floored. Recommend blower door test and energy audit for home. Joe will follow up with Dutch.