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Overall Experience
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Overall Experience
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Price
Convenience
I met Mike at the house to talk about some changes to our ductwork in the attic and he was great talking it through with me as we tried to figure out a better way. After some exchange of ideas we finally figured out a nice solution to get the proper airflow we need through the system but also position the ductwork in the attic so it rests as high as we could get it in the enclosure room up there and looks neat and professional. Overall it was a great brainstorming session and I also appreciated Mike’s patience with me as I asked different questions to try and figure it out. Which we did. It’s nice when two minds come together to solve a unique challenge which is what we did! Thanks Mike!
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Overall Experience
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Shawn arrived on time and really knows his stuff. He answered all my questions and was very helpful and pleasant. I always get great service from everyone from DiBiase!
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Overall Experience
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Chris came out to my home the week after our new Furnace/AC installation. He was on time, friendly and knowledgeable. He checked the functioning of the system and reviewed some of the features of the newly installed programmable thermostat. My entire experience with DiBiase heating & cooling (from sales to installation) has been top notch. Thank you for the top notch service.
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Overall Experience
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Overall Experience
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Overall Experience
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Luis was helpful in answering my questions about a new humidifier in our attic and a new AC unit for our basement. Also talked about pros and cons of an 80% versus 90% unit in the attic space.
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Found an issue 8 months after installation. Came out the next day and bam! Taken care of
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On time, professional and succinct. Didn’t try to sell me on anything I didn’t need, conducted the needed maintenance and thanked us for our business.
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Overall Experience
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I had my equipment serviced by Luis and his partner. They did a great job, fixed all my issues, and answered all my questions with follow-up recommendations. Highly recommend DiBiase for all your HVAC needs!
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4/4/24 Replaced vinyl tubing coming from condensation pump discharge. Tested condensate pump. Checked system operations. System operating well at this time. Homeowner paid balance today,
Completed 6 month inspection for 3 Ton Bosch Inverter Inspected wiring, controls, electric motors and components; left estimates for surge protection devices. Also discussed Wifi thermostats. Will allow for control of electric heat use via lockout based on outdoor temperature. Replaced 18x20x1 filter Measured temperature split in cooling and temperature rise in heating Measured static pressure Inspected EZ trap and drain. Cooling R410A refrigerant pressures and Diagnostics 130/188 8°Subcooling; Outdoor temperature 47°F System operating well at the time of six month inspection.
Installed Honeywell TH9320WF thermostat. Set up installer options. Connected thermostat to Wifi network. Set schedule with homeowner. Tested system operations. System operating well at this time.
6 Month inspection for 1.5 Ton MiniSplit (1 indoor head) Filters are clean. Measured temperature rise (heating) and temperature split cooling. Inspected all aspects of install: Piping, wiring, eyc. Measured amp draw. Monitored refrigerant pressures in cooling Suction pressure 112 psi. Line temp 48°F System is operating well at the time of six month inspection.
Performed QA on Trane Gas Furnace/AC System. Tested gas pressures and combustion. Found high stage gas pressure set to 1.6” WC. Adjusted both high and low pressures and retested combustion. Reviewed all programming on system. Tested the wet switch and ez trap safety. Found drain tubing inside furnace was not pitched correctly and was holding water. Cut tubing to increase pitch. Poured water through condensate trap to test. Completed checklist form in system. No additional follow up is needed.
Took measurements to complete proposal and reviewed the big picture with Ashley before I left.
Performed QA on Trane Gas Furnace. Tested combustion and gas pressures for low and high stage heat. Reviewed all programming settings on Control Board. Filled condensation pump and tested the wet switch safety. Completed checklist form in system. Homeowner had questions about the scheduling feature on his Aprilaire Thermostats. Showed homeowner how to set the scheduling and also how to keep thermostat in the hold feature.
Completed (2) Heat Tune ups Attic Furnace 80% Lennox 70,000 BTU Natural Gas Filter 16x25x5 Basement Furnace 98% Lennox 90,000 BTU Natural gas Filter 20x25x5 Both maintained by homeowner For BOTH Systems Replaced Aprilaire 413 filter Inspected burners, heat exchanger, ignitor, inducer assembly, pressure switches and components Cleaned flame sensor and verified flame rectification circuit Inspected wiring, controls, electric motors and components; left email estimates for surge protection devices. Confirmed proper manifold gas pressures Measured temperature rise and static pressure Inspected all components of drain; left email estimate for wet switch for basement furnace (surrounding rooms are finished) Combustion, smoke and draft tests: Pass Aprilaire bypass humidifier for basement furnace ok; homeowner maintains pad Discussed and left estimate for AC+Gas Heat plan Memberships Furnaces are operating well at the time of this tune up.
had homeowner husband only. Customer has 290% furnaces that both are red tagged by Luis but customer is still running the units. I quoted doing the complete system versus AC only versus guest only to show the savings when doing them together it’s gonna be getting a second opinion, both on service as well as replacement. I gave 20% off to do it ASAP
