Have any feedback for us? We'd love to hear it! Call us at (610) 595-9072 and let us know how we are doing.
Kurt has been our service rep on a number of occasions. He is very responsive and provides all the information needed to make an informed decision. Performs the necessary service and repairs effectively. Nice to do business with.
Prompt and courteous job
I have never had a bad experience with DIBIASE. Today was an AC install. These gentlemen were clean cut, respectful, and detail oriented. I appreciate their efficiency. They left their workspace cleaner than when they came. They were kind and patient and answered all of my questions. I trust DIBIASE do the job right and so far they’ve never let me down. I also appreciate how they consistently put on booties when walking on my carpet. Thank you.
Brian was so knowledgeable and helpful. I know I am always in good hands with you guys!
Response from DiBiase Heating and Cooling Company:
Dibiase consistently sends knowledgeable technicians who are timely and neat. I feel like I am treated as a person and not being ripped off.
Response from DiBiase Heating and Cooling Company:
Julie, our techs are always learning. At DiBiase, we believe it is extremely valuable to continually educate our techs. We hold training sessions, for our techs, on a regular basis to share any new information and build new skills to make the installation experience as smooth and comfortable as possible for customers like yourself. Thank you for the review!
Joe was easy to work with on my quote and timely to respond and schedule the hvac install. Dave and the install crew were courteous, friendly and clearly explained the system and follow up service expectations.
Service is always prompt and painless. Thanks DiBiase
There is a 24 volt limit/switch that remains open I hotwired 24V circuit to bypass switch that remains open. Replaced both outdoor capacitors. Charged 3# R410A. Final temp split 22F. Subcool 4.7. The Krauses became members for both systems. Added UV dye to refrigerant circuit. Strongly recommend replacing 5 ton AC system. The Krauses will call office regarding system replacement.
Performed precision a/c tune up on amana a/c system. Replaced Aprilaire 213 air filter. Checked all electrical conections and components. Blew out condensate drain. Checked temperature split at indoor unit. Checked refrigerant pressures and temperatures at indoor and outdoor units. Also homeowner thought that the remote sensor was not connected to the t-10 thermostat. Found that is was connected and working fine. WiFi has also not been an issue with the thermostat, system is working fine at time of service.
Performed two ac check ups, check electrical low and high voltage ok check both filters, 501 ok, flushed drain test pump ok check airflow ok, second floor split is 22 70/48 outdoor unit refrigerant pressures capacitor contactor ok, for first floor unit no split is showing, check indoor coil some ice starting to form indoor coil has couple signs of leaking, check refrigerant pressures 170/30 410A system is low on refrigerant, new indoor coil is needed, quoted for repairs and also provided options for system replacement,
Checked no cooling complaint, set thermostat to cooling, started air conditioner, found outdoor fan motor not running. Checked run capacitor ok. Found motor has a electrical failure. Fan blade Iâ€™d rusted to the shaft. Also found burnt up double pole contactor. Canâ€™t run unit to further diagnose system Recommend replacing system due to age and condition. Need a sales call scheduled.
Service call that the AC was not working. Homeowner stated that the indoor unit was blowing air but the outdoor fan motor was not running. Upon arrival found system turned off at the thermostat. Turned system on to cooling and proceeded to the outdoor unit. The Compressor was running and the outdoor unit fan did not turn on for over a minute and then began running. Found damaged wiring inside the control panel and the terminals for the Fan Capacitor were corroded and damaged as well. Replaced the Fan Capacitor and repaired wiring. Inspected other wiring inside the control panel. There were signs of mice being present inside the control panel. Put system back into operation and tested. Measured refrigerant charge and measured Amp Draw on Outdoor Fan and Compressor. The Compressor was running within Amp rating and the outdoor Fan was running just above its ratings at 1.00 Amp, and it is rated for 0.9 Amps. Checked Air Temperature readings on unit, and tested Condensation Pump. While insp
(Customer signed up for service plan for first floor only) check electrical low and high voltage check supply and return temperature ok, flushed drain test pump add tabs to pump check outdoor unit refrigerant pressures r22 capacitor reading within specifications contactor ok amps draw compressor and fan motor, outdoor disconnect is hard to pull, also cover for outdoor unit was missing screws installed two new screws but is not holding firmly, informed customer about findings. unit is 17 years old, would recommended upgrading to new and high efficiency Air Conditioning system.
Checked no cooling complaint, found outdoor unit short cycle on low pressure, found unit low on charge. Leak checked unit, found lap leak in outdoor unit coil. Recommend replacing system due to age.
Found 45/5 capacitor tested at 42/4.3 mfd recommend replacing. Replaced capacitor. Also performed precision a/c tune up on amana and York a/c systems. Checked all electrical conections and components. Blew out condensate drains. Checked temperature splits. Checked refrigerant pressures and temperatures at indoor and outdoor units. Both a/c systems are working fine at time of inspection.
Performed cooling maintenance, replaced standard air filter. Cleaned eztrap and drain. Checked voltage, amperage and electrical connections, measured capacitor values. Started air conditioner, checked refrigerant charge and temperature drop across coil.
Estimate is for Installation EZ Trap on evaporator drain line And replace the 2 existing rusted 1/2â€ black iron nipples (6â€ and 5 1/2â€), the union and the tee to the valve. Test for gas leaks and verify EZ trap drain line functionality/operation test ac side check supply and rerun temp ok cycle unit
AC Tune up for 1.5 Ton Trane Heat Pump system. 19F temp split. Replaced filter. Tested drain. Cycled cooling from thermostat. All electric motors and components ok. Field and manufacturer wiring ok. Refrigerant pressures)subcooling ok. Indoor amps/compressor amps/outdoor voltage ok. System is operating well at the time of this tune up. AC tune up for 2.5 Ton Trane Heat Pump system. 22F temp split. Replaced filter. Tested drain and pump. Both coils are in good condition. All electric motors and components ok. Refrigerant pressures/subcooling ok. Field and manufacturer wiring ok. System is operating well at the time of this tune up.
Reclaimed and removed old equipment. Installed new leveled pad, disconnect, whip, and new lineset. Placed new Amana condenser on pad and brazed in lineset with nitrogen. Wired in high and low volt connections. Installed new Amana high efficiency gas furnace and evaporator coil. Installed new April aire filter and supply plenum and sealed. Installed new humdifier. Ran new vents to exterior of home and tied into furnace. Brazed in coil with nitrogen and pressure tested to 300 psi then evacuated down to 129 microns. Installed new ez trap and condensate pump. Ran vinyl tubing to discharge line. Wired safetyâ€™s to break r. Reconnected gas and leak checked. Installed new switch and receptacle. Wired all high and low volt connections. Installed horizontal drain kit on intake vent. Tested operation in heating and cooling. Adjusted refrigerant charge and adjusted gas pressures. Performed combustion test. System working great at time of install.
No cooling. Found system cutting off on Lol Pressure. Standing pressure 105 PSI. Did bubble leak check on all components of indoor coil and lineset. Could not identify leak there. Mrs Moyer became a plan member. Charged system. Final subcooling value 11.4. Final temp split 20.3.
Performed cooling maintenance, checked air filter ok. Blew out condensate drain. Checked voltage, amperage and electrical connections, measured capacitor values. Started air heat pump, checked refrigerant charge and temperature drop across coil.
Found 50 gallon natural gas powervented water heater leaking from the bottom of the tank. Recommend replacing water heater. Provided estimate to replace. Also will replace st5 expansion tank over at water main. Got shut off valve to turn but is not very good showed homeowner this. Found Bradford white 50 gallon natural gas water heater leaking water. Will replace water heater with new 50 gallon powervented natural gas water heater with drain pan and water alarm. Will adapt to 3/4â€ pex piping, and replace st5 expansion tank. 2 year full labor guarantee and 6 years on tank. 6/14/21. Installed new 50 gallon natural gas powervented water heater. Adapted to gas and water piping. Checked for leaks, no leaks found. Water heater sits in drain pan with water alarm. Installed new st5 expansion tank. Water heater is working fine at time of install.