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Very quick to respond and provided great service! Will definitely make our new go to HVAC company!
The technicians were courteous and professional but there were several issues with the quality of work performed that I observed after work was complete. 1. Dust and woodchip debris from a board sawed by the technician was left in a pile where it fell in our basement. 2. An elbow duct joining a main duct had a large gap that was neither screwed nor taped and one could feel air being lost through this large gap. 3. Other joints/connections in ductwork where one would expect there to be tape there was none and one could feel air being lost. 4. A new electric line that had to be run from the thermostat to the new furnace was not stapled to the ceiling joist in the basement but was left hanging. 5. Two large holes had to be drilled through our block walls in the basement to accommodate PVC pipes to the outside- The gaps left around the PVC pipes were only partially caulked on the top of the PVC from the outside but were not caulked at all on the bottom of the PVC. On the inside from the basement you could clearly see daylight through both holes and the void from the inside around both holes was not filled in at all. 6. The pump attached to the humidifier was placed directly on the concrete floor of the basement rather than on something that would raise the pump off the floor to avoid contact with any moisture. The salesman, who was also very courteous and professional, assured me the quality of work performed by his crew would surpass that of previous contractors. This is no different than other contractors especially given the price I paid, which was high. What concerns me the most is that if details like this were overlooked, what else was overlooked that I can't see directly? Given the price I paid, which was on the high end, I expected flawless service. It is attention to detail that produces an exceptional quality product in the end. I suppose only time will tell.
We have an older solidly built Kutz home with three custom-sized in-wall air conditioners that needed replaced (2 on the top floor and 1 on the second). Definitely not an easy job!! Joe was kind enough to come out on a Sunday in the rain to measure and then researched to give us the best product at a fair price. Nathan and Chris showed up on right as scheduled to remove the old units and install the new. They encountered challenge after challenge and still managed to get those units in and functioning in one day. Nathan then came back promptly (thank you Angie!) and put the final touches in place and answered all our questions. Nothing but good to say about the DiBiase team. Highly recommended. We will definitely be calling them again next year for the other three.
Friendly service. Bryan came in and quickly went to work doing a full inspection of my ac system. Any questions I had, he was quick to provide answers if he had them, or point in the right direction for whatever else I needed.
Performed precision heat tune up on Carrier heat pump. 20x24x1 air filter is clean. Checked all electrical conections and components. Checked operation of strip heat. Checked refrigerant pressures and temperatures at indoor and outdoor units. System is working fine but is getting older.
Customer replaced both thermostats with nest, current set ups is only good with Lennox old style thermostat and dual fuel kit, quoted for repairs, wired both units so nest thermostat would work, eliminating dual fuel kit and connect wires straight from thermostat to heater and outdoor heat pump customer ok repairs, made all necessary Repairs and test both units regular heat and back up heat ok, Noticed first floor furnace inducer making sound informed customer, would recommend replacing unit due to age, lock out temp for back up heat is set to 40 degrees on both units,
Performed heating maintenance, checked geo media filter. Checked voltage, amperage and electrical connections, measured capacitor values ok. Tested electric back up heaters. Started geo heat pump, measured btu output. Checked water pressure and temperature. Checked operation and temperature rise across coil.
Performed 2 room co test before and after running boiler. and combustion analysis on boiler, all readings came back normal. Both co detectors were purchased at the same time and installed roughly the same time believe that both of the alarms are bad told customer, she said she would purchase new ones with digital read outs to replace faulty co detector
No ac, Saturday afternoon....found indoor blower running but no outdoor, check electrical to unit, found blown capacitor, quoted for new one, also noticed when compressor starts makes noise And struggles to start quoted for super boost and new capacitor customer signed repairs and ok repairs, made all repairs and check operation amp draw is 14 rated at 17 and pressures r22 370/90 ac unit is working very hard and is very inefficient supply air is 67 return 84
Performed Quality Assurance on Amana Furnace Installation. As per emails from homeowner, addressed all issues and made necessary repairs. Reviewed repairs with Homeowners wife upon completion. Collected Signed Finance document from Homeowner.
Performed cooling maintenance on geo heat pump, checked media air filter. Cleaned condensate drain and blew out condensate trap. Checked voltage, amperage and electrical connections. Measured capacitor values ok. Started heat pump, checked water supply and return pressures and temperatures. Checked operation and temperature drop across coil.
Installed a new natural gas furnace, with a new April air media filter 413, a reme halo air scrubber, with a April air humidifier, new condensate pump was installed all drain connections go to pump then we ran vinyl tubing into the discharge line. A new thermostat wire had to be ran for thermostat. Gas was re ran with a drip leg and union. Previous system did not have union or drip leg. Installed shark bite shut off on hot water line for the humidifier, no leaks on the water line.Ran 2 inch venting for conversion from 80% to 90% gas furnace sealed the penetrations outside. Added a 6 inch supply to the upstairs master bedroom insulated duct in wall. Not able to add end boot for supply stubbed into floor register. Set gas pressures to factory specs no leaks.
Performed precision ac tune up on Rheem ac. Replaced 16x25x1 air filter. Checked all electrical conections and components. Checked refrigerant pressures and temperatures at indoor and outdoor units. Blew out condensate drain. After talking to homeowner about comfort issue, the 2nd floor in general is where the problem area is. Homeowner would like a quote on possibly adding a second system in the attic. Called and set up appointment with the office.
Installed a new amana 80% natural gas furnace.. re connected using flex connector for the plenum new line sets and thermostat wiring for outdoor unit installed new vinyl and ez trap with condensate pump installed new whip disconnect was reused because of siding cut out still in good shape tested both the air and heat both worked great set pressures for gas and checked for leaks.. installed new comfort net thermostat . And set up for communicating systems, redlink wirless gateway installed as well. When coming back we need to bring a humidifier pad for April air 600 series. And wire in the humidifier.
Performed ac tune up, check electrical low and high ok test u,p ok new filter, recommend adding an ez trap and wet switch, check split ok outdoor unit temp is 47 check r22 pressures are 200/70 system is working as if was 85 to 90 outside, due to performance would highly recommend replacing unit,
AC Tune Up . Went to the door and rang the door bell 3 times with no answer. Homeowner did not answer phone calls from the office as well. the call will have to be rescheduled.
We will remove the existing through the wall air conditioners and dispose of them. We will install new Amana brand PTAC though the wall air conditioner units Model PBC122G00CC with cooling capacity of 11,800 btu/hr. We will install a new sleeve if needed. We will seal the unit at the outside All work is completed as specifications indicated above.
Performed precision heat tune up. System is running to manufacture specifications but does need repairs. New air vent 1 1/2 inch in size, new water feeder, and 4 floor needs to be bled of air but can not until new water feeder is installed. So gasket around domestic hot water seal is leaking and needs replaced.
Performed precision heat tune up on oil boiler. Adjusted aquastat Low side was adjusted to 140 with differential set to 25. High side kept at 180. Was set at 160 low with 10 diff. Noticed that the shut off valve for the cold water intake for the domestic hot water is leaking. We also noticed there were no mixing valve to the domestic hot water. We recommend installing to help control hot water supply and temperature. Adding the mixing valve will resolve the water leak at the shut off valve as well. Noticed leaking on one of the existing zone valves. We recommend replacing. Estimate will be attached with options. System is running at manufacture specifications.