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Chris was very informative with my questions
Workers were polite and friendly, conscientious about viruses and keeping me safe
Awesome crew!!!! Handled the problem effectively and quickly and had heat back in within a half hour Great company
Very quick to respond and provided great service! Will definitely make our new go to HVAC company!
The technicians were courteous and professional but there were several issues with the quality of work performed that I observed after work was complete. 1. Dust and woodchip debris from a board sawed by the technician was left in a pile where it fell in our basement. 2. An elbow duct joining a main duct had a large gap that was neither screwed nor taped and one could feel air being lost through this large gap. 3. Other joints/connections in ductwork where one would expect there to be tape there was none and one could feel air being lost. 4. A new electric line that had to be run from the thermostat to the new furnace was not stapled to the ceiling joist in the basement but was left hanging. 5. Two large holes had to be drilled through our block walls in the basement to accommodate PVC pipes to the outside- The gaps left around the PVC pipes were only partially caulked on the top of the PVC from the outside but were not caulked at all on the bottom of the PVC. On the inside from the basement you could clearly see daylight through both holes and the void from the inside around both holes was not filled in at all. 6. The pump attached to the humidifier was placed directly on the concrete floor of the basement rather than on something that would raise the pump off the floor to avoid contact with any moisture. The salesman, who was also very courteous and professional, assured me the quality of work performed by his crew would surpass that of previous contractors. This is no different than other contractors especially given the price I paid, which was high. What concerns me the most is that if details like this were overlooked, what else was overlooked that I can't see directly? Given the price I paid, which was on the high end, I expected flawless service. It is attention to detail that produces an exceptional quality product in the end. I suppose only time will tell.
We have an older solidly built Kutz home with three custom-sized in-wall air conditioners that needed replaced (2 on the top floor and 1 on the second). Definitely not an easy job!! Joe was kind enough to come out on a Sunday in the rain to measure and then researched to give us the best product at a fair price. Nathan and Chris showed up on right as scheduled to remove the old units and install the new. They encountered challenge after challenge and still managed to get those units in and functioning in one day. Nathan then came back promptly (thank you Angie!) and put the final touches in place and answered all our questions. Nothing but good to say about the DiBiase team. Highly recommended. We will definitely be calling them again next year for the other three.
Performed oil boiler tune up check electrical low and high ok cleaned heat exchanger and flue pipe ok also cleaned chimney base, replace oil filter nozzle and pump strainer, noticed electrodes has two cracks on the ceramic and cad cell is yellow, would recommend replacing those items quoted as customer ok repsirs, installed new set of electrodes and new cad eye, ok check pump pressure cycle boiler ok performed smoke and combustion test ok test limit check water temperature and pressure ok
No heat oil boiler, found no water pressure, found circulator running with no water in the system, informed customer that boiler has no water and it needs new pressures reducer also I would have to check if circular pump is not damaged due to boiler running with out water, quoted for repairs customer ok Repairs we will need to return visit to installed part and also performed oil boiler tune up, added water to system manually so customer has heat if needed unit we come back for tune up and repairs customer paid 50% down 10/27/2020 Installed Watts 1/2â€ pressure reducing valve. Performed precision tune up on oil boiler. Replaced nozzle, filter and strainer. Cleaned heat exchanger flue pipe and chimney breech. Verified operation of components of oil burner. Verified thermostat operation and that all zones were heating properly.
Perform geothermal unit heat pump check electrical line high OK replace customer supplied filter checked temperatures watering and water out check supply and return temperatures, check back up heat ok system is working ok at the time of service
Performed gas heat tune up check electrical low and high ok replaced filter cleaned sensor and check manifold pressure combustion test ok cycle furnace ok temps rise within manufacture specifications
System for home is a hybrid system that is currently converted to propane. Will need to convert furnace back to natural gas. Homeowner would like a 4 gang gas manifold installed with shut offs on all 4 conections. New gas meter will be located at same point of entry as propane gas line was entering home. Took pictures of where gas line would be installed. Will go over info with office and put together proposal for job.
Checked no cooling complaint that the first and second floor zones had stopped working, found first floor and second floor zones calling and dampers are open. The second floor shut off thermostat set to 78 satisfied. Lowered temperature to 70, cooling 2 came on, checked zone board, have y1and y2 call from second floor thermostat, zone board sent y1and y2call to the heat pump, heat pump is running on second stage. Checked temperature drop. Only problem found was the second floor thermostat was set high.
Performed cooling maintenance, replaced standard air filter. Cleaned condensate trap and drain. Checked voltage, amperage and electrical connections, measured capacitor values ok. Started air conditioner, checked refrigerant charge and temperature drop across coil.
Performed cooling maintenance on geo heat pump, checked media air filters ok. Blew out condensate trap and drain. Checked voltage, amperage and electrical connections, measured capacitor values. Started heat pump, checked water pressure and temperature, found water pressure getting low need to add water for the heating season. Checked operation and temperature drop across coil Need to add water at heat service. Bring fittings to connect to heat pump.
Attic unit, found system off upon arrival, set thermostat to call for ac and found open motor, check capacitor ok found blower wheel loose, removed blower housing from furnace and inspect wheel seems to be ok, found bad motor, quoted for new blower motor customer ok repairs, installed new blower motor and reused wheel test and system ok check amp draw 8.1 amps check refrigerant pressures r22 ok
Arrived at customers home and greeted them at the front door. Spoke to Scott about what is going on with the furnace and we both proceeded down to the basement. Removed the front cover and noticed small calcium stain under inducer. Checked over inducer and no issue found other than the one clamp for the flue was loose. Tightened clamp. Stain is only directly under inducer, does not go to secondary pan. Checked over pan anyways and no issues found. Checked all piping and no leaks found. Scott said system ran good thru the winter. No staining on inducer itself. Stain could have come from during installation also. But clamp could have been the problem. Showed Scott how to clean EZ trap with brush. No charge as it is a newer install. Thank you for choosing DiBiase Heating and Cooling for your home comfort needs. Have a great day!
Performed Quality Assurance on Amana Heat Pump Inverter and Water Heater systems. Reviewed installation with homeowner. Completed checklist form in system. Homeowner would like an estimate for a new Water Treatment system. Added an estimate but did not send. Need to review/edit estimate before sending to homeowner. He has a softener system currently with well water.
Removed old water heater. Installed 2 new shutoff valves on hot and cold lines. Installed new Bradford white 50 gallon electric water heater in new drip pan elevated on bricks. Made all connections with copper and propress joints. Installed new pressure relief piping. Filled and purged water heater. Reconnected electric and turned on. Allowed water heater to reach max temp and tested temperature. Water softener outlet connection was leaking. We were able to tighten and seal but should be redone in the future.
Reclaimed and removed old equipment and return drop. Installed new pad, disconnect, surge protector, whip, lineset, and Amana 20 seer high efficiency inverter heat pump elevated on snow feet. Brazed in witch nitrogen. Installed new return air box and duct. Set new Amana inverter air handler on top and completed supply and return duct connections. Brazed in with nitrogen and pressure tested to 315. Soaped joints and evacuated down to 104 microns. Installed new ez trap and condensate pump. Ran vinyl with lineset to discharge pipe. Wired in safteys to cut r to thermostat. Capped off old pipes to storage tank. Installed new comfort net thermostat. Tested system and adjusted refrigerant charge. Static pressure was pretty high. May need to look into duct work. Adjusted charge. System running great at time of install.
Performed precision heat tune up on dunkirk oil boiler. Replaced .85x60b nozzle. Replaced rf1 oil filter. Had to bleed decent amount of oil beacause tank had ran empty. Checked all electrical conections and components. Performed smoke and combustion test. Oil boiler is working fine at time of service.
Customer called in the office he has seen water still leaking, upon arrival found unit satisfied on temperature, raise set temp to 70 so Heater would run, did not see any signs of water leaking, there is little bit of water in the pan from Last visit where leak was fixed by tightened rubber coupling at the exhaust, did not see any potential leak told customer to check system very once in while see if they see any water in the pan, currently pan is completely dry, and also check where the water is coming from, attic unit noticed drain line does not have heat cord, sometimes when it get really cold condensation could freeze and would have impact in heater performance and also will cause leaks, customer aware with situation, recommended having furnace check so we can go though entire system performance