Have any feedback for us? We'd love to hear it! Call us at (610) 595-9072 and let us know how we are doing.
Chris was very informative with my questions
Workers were polite and friendly, conscientious about viruses and keeping me safe
Awesome crew!!!! Handled the problem effectively and quickly and had heat back in within a half hour Great company
Very quick to respond and provided great service! Will definitely make our new go to HVAC company!
The technicians were courteous and professional but there were several issues with the quality of work performed that I observed after work was complete. 1. Dust and woodchip debris from a board sawed by the technician was left in a pile where it fell in our basement. 2. An elbow duct joining a main duct had a large gap that was neither screwed nor taped and one could feel air being lost through this large gap. 3. Other joints/connections in ductwork where one would expect there to be tape there was none and one could feel air being lost. 4. A new electric line that had to be run from the thermostat to the new furnace was not stapled to the ceiling joist in the basement but was left hanging. 5. Two large holes had to be drilled through our block walls in the basement to accommodate PVC pipes to the outside- The gaps left around the PVC pipes were only partially caulked on the top of the PVC from the outside but were not caulked at all on the bottom of the PVC. On the inside from the basement you could clearly see daylight through both holes and the void from the inside around both holes was not filled in at all. 6. The pump attached to the humidifier was placed directly on the concrete floor of the basement rather than on something that would raise the pump off the floor to avoid contact with any moisture. The salesman, who was also very courteous and professional, assured me the quality of work performed by his crew would surpass that of previous contractors. This is no different than other contractors especially given the price I paid, which was high. What concerns me the most is that if details like this were overlooked, what else was overlooked that I can't see directly? Given the price I paid, which was on the high end, I expected flawless service. It is attention to detail that produces an exceptional quality product in the end. I suppose only time will tell.
We have an older solidly built Kutz home with three custom-sized in-wall air conditioners that needed replaced (2 on the top floor and 1 on the second). Definitely not an easy job!! Joe was kind enough to come out on a Sunday in the rain to measure and then researched to give us the best product at a fair price. Nathan and Chris showed up on right as scheduled to remove the old units and install the new. They encountered challenge after challenge and still managed to get those units in and functioning in one day. Nathan then came back promptly (thank you Angie!) and put the final touches in place and answered all our questions. Nothing but good to say about the DiBiase team. Highly recommended. We will definitely be calling them again next year for the other three.
Friendly service. Bryan came in and quickly went to work doing a full inspection of my ac system. Any questions I had, he was quick to provide answers if he had them, or point in the right direction for whatever else I needed.
Checked no cooling complaint that the first and second floor zones had stopped working, found first floor and second floor zones calling and dampers are open. The second floor shut off thermostat set to 78 satisfied. Lowered temperature to 70, cooling 2 came on, checked zone board, have y1and y2 call from second floor thermostat, zone board sent y1and y2call to the heat pump, heat pump is running on second stage. Checked temperature drop. Only problem found was the second floor thermostat was set high.
Performed cooling maintenance, replaced standard air filter. Cleaned condensate trap and drain. Checked voltage, amperage and electrical connections, measured capacitor values ok. Started air conditioner, checked refrigerant charge and temperature drop across coil.
Performed cooling maintenance on geo heat pump, checked media air filters ok. Blew out condensate trap and drain. Checked voltage, amperage and electrical connections, measured capacitor values. Started heat pump, checked water pressure and temperature, found water pressure getting low need to add water for the heating season. Checked operation and temperature drop across coil Need to add water at heat service. Bring fittings to connect to heat pump.
Attic unit, found system off upon arrival, set thermostat to call for ac and found open motor, check capacitor ok found blower wheel loose, removed blower housing from furnace and inspect wheel seems to be ok, found bad motor, quoted for new blower motor customer ok repairs, installed new blower motor and reused wheel test and system ok check amp draw 8.1 amps check refrigerant pressures r22 ok
Arrived at customers home and greeted them at the front door. Spoke to Scott about what is going on with the furnace and we both proceeded down to the basement. Removed the front cover and noticed small calcium stain under inducer. Checked over inducer and no issue found other than the one clamp for the flue was loose. Tightened clamp. Stain is only directly under inducer, does not go to secondary pan. Checked over pan anyways and no issues found. Checked all piping and no leaks found. Scott said system ran good thru the winter. No staining on inducer itself. Stain could have come from during installation also. But clamp could have been the problem. Showed Scott how to clean EZ trap with brush. No charge as it is a newer install. Thank you for choosing DiBiase Heating and Cooling for your home comfort needs. Have a great day!
Performed Quality Assurance on Amana Heat Pump Inverter and Water Heater systems. Reviewed installation with homeowner. Completed checklist form in system. Homeowner would like an estimate for a new Water Treatment system. Added an estimate but did not send. Need to review/edit estimate before sending to homeowner. He has a softener system currently with well water.
Removed old water heater. Installed 2 new shutoff valves on hot and cold lines. Installed new Bradford white 50 gallon electric water heater in new drip pan elevated on bricks. Made all connections with copper and propress joints. Installed new pressure relief piping. Filled and purged water heater. Reconnected electric and turned on. Allowed water heater to reach max temp and tested temperature. Water softener outlet connection was leaking. We were able to tighten and seal but should be redone in the future.
Reclaimed and removed old equipment and return drop. Installed new pad, disconnect, surge protector, whip, lineset, and Amana 20 seer high efficiency inverter heat pump elevated on snow feet. Brazed in witch nitrogen. Installed new return air box and duct. Set new Amana inverter air handler on top and completed supply and return duct connections. Brazed in with nitrogen and pressure tested to 315. Soaped joints and evacuated down to 104 microns. Installed new ez trap and condensate pump. Ran vinyl with lineset to discharge pipe. Wired in safteys to cut r to thermostat. Capped off old pipes to storage tank. Installed new comfort net thermostat. Tested system and adjusted refrigerant charge. Static pressure was pretty high. May need to look into duct work. Adjusted charge. System running great at time of install.
Performed precision heat tune up on dunkirk oil boiler. Replaced .85x60b nozzle. Replaced rf1 oil filter. Had to bleed decent amount of oil beacause tank had ran empty. Checked all electrical conections and components. Performed smoke and combustion test. Oil boiler is working fine at time of service.
Customer called in the office he has seen water still leaking, upon arrival found unit satisfied on temperature, raise set temp to 70 so Heater would run, did not see any signs of water leaking, there is little bit of water in the pan from Last visit where leak was fixed by tightened rubber coupling at the exhaust, did not see any potential leak told customer to check system very once in while see if they see any water in the pan, currently pan is completely dry, and also check where the water is coming from, attic unit noticed drain line does not have heat cord, sometimes when it get really cold condensation could freeze and would have impact in heater performance and also will cause leaks, customer aware with situation, recommended having furnace check so we can go though entire system performance
Checked no heat complaint, found wet switch tripped and water in the pan. Found desuperheater circulator leaking. Disabled desuperheater circulator and shut off ball valves. Circulator stopped leaking. This is a well recommended having water tested and consider conditioning the water to prevent further damage.
No heat found thermostat calling for heat but no operation from furnace, attic unit, found tripped wet switch, water inside Auxiliary pan, test furnace to see where water was coming from, all drain line seems to be ok, further investigation is needed to determined where did the water came from, also found flex connector inside heater cabinet, only hard pipe should be used inside heater cabinet, quoted fore gas piping repairs and also to found out where is water coming from Repair gas line, removed flex line from inside cabinet and replace it with hard pipe, use existing flex connector on the outside part of the heater, and check drain system for water leaks, and new wet switch .....found rubber coupling on exhaust not tightened all the way down, tightened rubber coupling and run heater for 45. Ins and no signs of leaks, performed combustion test ok unit needs new air filter also highly recommend having furnace clean/maintenance
Performed precision heat tune up on Carrier heat pump. 20x24x1 air filter is clean. Checked all electrical conections and components. Checked operation of strip heat. Checked refrigerant pressures and temperatures at indoor and outdoor units. System is working fine but is getting older.
Customer replaced both thermostats with nest, current set ups is only good with Lennox old style thermostat and dual fuel kit, quoted for repairs, wired both units so nest thermostat would work, eliminating dual fuel kit and connect wires straight from thermostat to heater and outdoor heat pump customer ok repairs, made all necessary Repairs and test both units regular heat and back up heat ok, Noticed first floor furnace inducer making sound informed customer, would recommend replacing unit due to age, lock out temp for back up heat is set to 40 degrees on both units,
Performed heating maintenance, checked geo media filter. Checked voltage, amperage and electrical connections, measured capacitor values ok. Tested electric back up heaters. Started geo heat pump, measured btu output. Checked water pressure and temperature. Checked operation and temperature rise across coil.