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Chris was very informative with my questions
Workers were polite and friendly, conscientious about viruses and keeping me safe
Awesome crew!!!! Handled the problem effectively and quickly and had heat back in within a half hour Great company
Very quick to respond and provided great service! Will definitely make our new go to HVAC company!
The technicians were courteous and professional but there were several issues with the quality of work performed that I observed after work was complete. 1. Dust and woodchip debris from a board sawed by the technician was left in a pile where it fell in our basement. 2. An elbow duct joining a main duct had a large gap that was neither screwed nor taped and one could feel air being lost through this large gap. 3. Other joints/connections in ductwork where one would expect there to be tape there was none and one could feel air being lost. 4. A new electric line that had to be run from the thermostat to the new furnace was not stapled to the ceiling joist in the basement but was left hanging. 5. Two large holes had to be drilled through our block walls in the basement to accommodate PVC pipes to the outside- The gaps left around the PVC pipes were only partially caulked on the top of the PVC from the outside but were not caulked at all on the bottom of the PVC. On the inside from the basement you could clearly see daylight through both holes and the void from the inside around both holes was not filled in at all. 6. The pump attached to the humidifier was placed directly on the concrete floor of the basement rather than on something that would raise the pump off the floor to avoid contact with any moisture. The salesman, who was also very courteous and professional, assured me the quality of work performed by his crew would surpass that of previous contractors. This is no different than other contractors especially given the price I paid, which was high. What concerns me the most is that if details like this were overlooked, what else was overlooked that I can't see directly? Given the price I paid, which was on the high end, I expected flawless service. It is attention to detail that produces an exceptional quality product in the end. I suppose only time will tell.
Turn Power off to system and disconnect and remove existing Communicating Zone Panel for Climate Master Geothermal. Install a new Z600 Comfort System Zone Panel and complete all wiring and programming. Put system back into operation and test. Cycle each zone to ensure proper operation. 9/27/21. Installed new zone panel, set all dipswitches to the correct settings. Adjusted temperature parameters for zone panel. Tested outdoor all 4 zones individually in cooling mode. Geo is back up and working fine at time of service.
No cooling for 4 Zone GeoThermal system. ClimateMaster Z600 zoning panel is not energizing equipment. 27 volts between â€œcommonâ€ and â€œyâ€ at zone tstat contacts but Zero volts between these contacts at the HVAC EQUIPMENT terminal block. TEST LED remains solid red. Reset power and made call from cooling from each tstat. LED for all Zones remain lit even when zone thermostats are not calling. Air Handler control itself has no history of error codes. System remains down. Requires immediate attention. We need to provide quote for new Zone Panel and 4 ClimateMaster Thermostats.
Found all 3 thermostats in the house turned to off and 1 thermostat in the basement set to auto mode. Found zone 4 had a call between c&y at the zone board. Geo was running in cooling mode and temperature was down to 56 degrees throughout the house. Pulled basement thermostat off the wall and call went away but geo continued to run. Turned off power to geo and turned back on the power now geothermal is staying off like it is supposed to. All the thermostats are usually in the auto mode. Explained to homeowner that auto mode can cause issues especially on mulitiple zones. Homeowner switch all just to cooling function now working correctly. Wet switch had tripped during the water flooding, but homeowner states no water got in the pan or at the geo. System is working fine now at time of service. Possible glitch in the electronics end.
Found blank Honeywell thermostat. Checked for 24V between R and C at indoor control. Ok. Found no common conductor at tstat and the terminal screw for common terminal is missing. Replaced AA batteries. Thermostat display was energized. Set date and time. Made call for cooling. Cleaned trap. Tested pump. Checked temperature split. Provided estimates to replace Tstat. System is operating well at the time of this service.
No air conditioning call, found indoor blower running but no outdoor found system low on refrigerant unit was on overload due to low pressure, on previous call we added 3 lbs of refrigerant and leak stop, provided an estimate to add refrigerant coils take 2 lbs up to 8 lbs, customer ok adding refrigerant total charge 6 lbs of 410 pressure are back to normal conditions, refrigerant can leak out in few days or right away due to total amount added today, customer understands the situation would recommended replacement of system. We will emailed proposal for system replacement
Performed cooling maintenance, checked air ok. Blew out condensate trap and drain. Checked voltage, amperage and electrical connections, measured capacitor values. Started heat pump, calculated btu output. Checked operation and temperature drop across coil.
Charged System. Added Leak Seal. Tested refrigerant measurements and temp split. Checked condition of indoor coil and pan. System is operating well at the time of this service.
No Cooling. Identified refrigerant leak at indoor coil at u-bend 3 from left bottom side. Refrigerant measurements indicate undercharge. Replaced Filter. Will Return tomorrow to charge and add leak stop.
No ac found unit running upon arrival, customer just replaced filter, ran unit for 30 mins check supply and return air 71/52 indoor txv as meter device, check refrigerant pressures 410 285/140 6 degree sub cooling and 7 degree super heat system is working within manufacture specifications unit is 13 seer and itâ€™s doing everything it can do to maintain temperature.
Installed drain kit on intake pipe, used vinyl tubing to run drain line, also cleaned gas piping inside furnace close to furnace gas valve no charge for todayâ€™s visit
Performed cooling maintenance, checked media air filter ok. Cleaned eztrap and drain. Shut off humidifier for summer. Checked voltage, amperage and electrical connections, measured capacitor values. Started air conditioner, checked refrigerant charge and temperature drop across coil.
No Cooling. Outdoor 45-05 capacitor reading 0 between HERM and common and 1.2 between FAN and common. Mrs Menta approved repair. Replaced capacitor. Ran system in cooling. 17F temp split. System is operating well at the time of this service.
Customer is hearing a noise coming from ductwork, check geothermal unit found dirty filter, replaced customer supplied filter, also added water to geo loop system 40 psi, noticed compressor capacitor reading below standards informed customer about findings, customer ok repairs after repairs inspect unit check 45 supply and 68 return air temp ok, turned system off and did hear noise from ductwork, could not exactly pin point location but is between return and supply ducts, after replacing filter noise level came down to minimum, also added some drive on return box to minimize vibration
Reclaimed and removed old coil and ac unit. Installed a new amana coil on top of existing furnace. Modified supply metal as needed and taped all joints. Ran new copper lines from indoor coil to outdoor unit. Installed a new amana ac unit on a new leveled pad with rocks underneath. New disconnect box and electrical to unit. Ran a new new condensate drain with an ez trap wired in and a new pump wired in. Ran new vinyl tubing over to discharge pipe tested unit in cooling mode.
No ac, found system off upon arrival, set thermostat to call for ac, liquid line getting super hot, condenser fan motor not working also contactor pitted, quoted for repairs, new motor blade and contactor also provided price to replace indoor coil and condenser unit, customer paid 50% for the repairs, office will follow up with customer Friday morning to schedule repairs visit or system replacement visit. Repairs were not performed, customer moved forward with the installation and the 50% deposit was applied to the install.